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Pivotal Tracker Reviews

User Rating

4.3/5 (Based on 106 Ratings)

Rating Distribution

  • Excellent

    47.2%
  • Very Good

    42.5%
  • Average

    6.6%
  • Poor

    1.9%
  • Terrible

    1.9%

User Sentiments

Ease of Use, Effective Project Tracking, Agile Methodology Implementation, Extensive Integrations

Outdated User Interface, Limited Customization, Complex Velocity Calculation, Lack of Robust Reporting

Do You Use Pivotal Tracker?

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Review Summary

Pivotal Tracker, a project management software, garners mixed reviews. Users appreciate its user-friendly interface, customization options, and the ability to track progress visually. However, some reviewers criticize its limited reporting capabilities, lack of advanced features, and occasional bugs. Many users find it effective for agile development and small teams, but its suitability for larger organizations with complex needs is questionable.

Pros

  • Agile development methodology support for streamlined project management.
  • Enhanced collaboration with realtime updates and discussions.
  • Userfriendly interface simplifying task tracking and progress monitoring.
  • Customizable dashboards for personalized project overviews.

Cons

  • Steep learning curve, requiring initial investment in training.
  • Limited reporting capabilities compared to more comprehensive project management tools.
  • Occasional performance issues affecting the overall user experience.
  • Potential data security concerns due to cloudbased storage.

AI-Generated from the text of User Reviews

Reviews
AK

Ancel K

November 3, 2023 Source: G2.com
Excellent tool for project management and collaboration.
What do you like best about Pivotal Tracker?
With Pivotal Tracker, you and your team can simply reorganize any inquiries or tickets you or your clients may have, allowing you and your team to multitask to your strengths and avoid spending time on the more complex stuff. Pivotal Tracker allows you to define standards for how you work without feeling oppressive in your workflow. Pivotal Tracker is a really useful project management tool for everyday work, the platform is quite easy to use and browse, and I particularly enjoy the locking function. In addition, it is an easy software to implement and easy to integrate with other platforms.
What do you dislike about Pivotal Tracker?
I recall being a little puzzled about how to browse the various pages when I initially used Pivotal Tracker; the user experience could be made a little more intuitively. Although it is a fantastic platform, it does feel a little old at times because tales can only be viewed as a list; I wish it had other forms of graphics, such as decks.
What problems is Pivotal Tracker solving and how is that benefiting you?
Pivotal Tracker, which tracks project processes and tasks inside a project, helps a worldwide team to be on the same page about where a project is, what is being worked on, and by whom. At work, I use Pivotal Tracker to enter problems and feature suggestions for engineers; the software allows us to communicate effectively and is simple to use.
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VI

Verified User in Insurance

September 14, 2023 Source: G2.com
Pivotal Tracker manages our entire engineering workflow
What do you like best about Pivotal Tracker?
.Overall product ease of use and tool flexibility
What do you dislike about Pivotal Tracker?
Would like to have more robust reporting and analysis capabilities
What problems is Pivotal Tracker solving and how is that benefiting you?
Managing our engineering development pipeline and process
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GC

Gabrielle C

September 12, 2023 Source: G2.com
Great for Scrum
What do you like best about Pivotal Tracker?
As a Product Owner, there are several great aspects of Pivotal Tracker: the view, ease of creating tickets, & use of labels. For the view, I can set up my columns to see the state of the current sprint at a glance, as well as manage the priority in the backlog and add tickets into the icebox. I can also filter by the work assigned to each developer, which is useful during Sprint Planning. Creating tickets is very easy, you can set up different templates to capture all the necessary info for a bug or feature. The labels are also useful for seeing the state of a specific project. We use "epics" for our release and major projects. Overall, Pivotal Tracker is a great tool.
What do you dislike about Pivotal Tracker?
When we were trying Kanban, Pivotal Tracker was not the best tool to view different states of the ticket as swimlanes. We made it work by assigning specific labels and new views to sort by those labels, but Kanban is not the best method to use with this product. Instead, the tickets are color coded by state and listed vertically in the Current Iteration. The column starts to get very long for some of our teams with large sprint workloads.
What problems is Pivotal Tracker solving and how is that benefiting you?
Pivotal tracker helps me organize and prioritize the upcoming work for development. Using it with Scrum is helpful because my team reviews items in the backlog during Backlog Refinement where we can determine if any critical information is missing from the ticket before they start working on it. Once the ticket enters the current sprint, I can easily view the status of each item, whether it is in development, being reviewed, or ready for review. Before this product, my company used a very standard Waterfall method with a different system which did not allow us to see all the work that was being done in one place.
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MS

M S

July 31, 2023 Source: G2.com
Simplest yet Powerful Project Management Tool I adore like anything.
What do you like best about Pivotal Tracker?
Simple and easy to onboard yourself and your team in just a few minutes. It has many features that help me plan my work effectively for my team. It also encourages to improve!
What do you dislike about Pivotal Tracker?
The tool has many hidden gems - features like capacity planning and automating planning of iterations and amazing analytics - A single view dashboard for team level may help.
Recommendations to others considering Pivotal Tracker?
If you are looking to embrace Agile in the true sense and want to plan and finish work realistically, Pivotal Tracker is the product of your choice. It's no fancy product that works the best for true project management needs. There are so many features that help the daily planning, tracking and monitoring work from the PM's point of view and working on stories from the devs' point of view. The API support is amazing and there are a plethora of integrations.
What problems is Pivotal Tracker solving and how is that benefiting you?
Planning realistically and true agile way without being tormented for timelines and milestones.
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SA

SHIVAM A

June 8, 2023 Source: G2.com
Pivotal Tracker is helps in streamlining the Project Management
What do you like best about Pivotal Tracker?
The best thing I like about this application is that it is user-friendly and simple user interface. Navigating throughout the program is straightforward, having a neat and structured design that allows for simple access to project details and progress. Making and handling tasks, user stories, as well as epics are simple, allowing teams to rapidly outline project scope and split it down into workable portions. This level of clarity and structure improves efficiency and allows teams to remain centered on their goals.
What do you dislike about Pivotal Tracker?
Although Pivotal Tracker provides a strong set of attributes, there are some areas wherever it can be additional improved. The reporting and analytics features, although sufficient, may need more complex and easy to customize solutions. This will provide teams with much deeper information into project effectiveness, enabling better decision-making and resource allocation.
What problems is Pivotal Tracker solving and how is that benefiting you?
One of the greatest problems which Pivotal Tracker addresses is the absence of clarity and organization in project scope and tasks. The program excels at breaking down projects into feasible portions, permitting teams to outline and prioritize responsibilities, user stories, and epics. One other issue Pivotal Tracker resolves is the co-ordination and collaboration between associates, specifically in distributed or distant setups.
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DK

Debbie K

February 16, 2022 Source: G2.com
The best project management tool
What do you like best about Pivotal Tracker?
1. Pivotal helps you add tasks along with the priority
What do you dislike about Pivotal Tracker?
2. You can filter the projects based on month and assign them to a specific teammate
Recommendations to others considering Pivotal Tracker?
3. Collaboration is effortless
What problems is Pivotal Tracker solving and how is that benefiting you?
4. Get alerts on Gmail for any activity
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TF

Tony F

January 14, 2022 Source: G2.com
A good kanban board for agile development teams
What do you like best about Pivotal Tracker?
Pivotal Tracker keeps track of more details, such as technical details or screenshots about a story, than a lot of other simple kanban boards.
What do you dislike about Pivotal Tracker?
There is a slightly higher learning curve with using Pivotal Tracker at first compared to some other similar tools like Trello or Asana.
What problems is Pivotal Tracker solving and how is that benefiting you?
Pivotal Tracker helps our software development team manage projects better.
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VS

Verified User in Computer Software

December 24, 2021 Source: G2.com
The platform facilitates great communication between us and it is easy to use Great project management tool
What do you like best about Pivotal Tracker?
Pivotal Tracker is a very useful project management tool that I use at work everyday. The platform is very user-friendly and easy to navigate around. I personally love the blocker feature in it.
What do you dislike about Pivotal Tracker?
Although a great platform, it can sometimes feel kind of old-timey because stories can only be viewed as a list. I wish it provided other kinds of visuals, such as decks.
Recommendations to others considering Pivotal Tracker?
I think Pivotal Tracker is a great platform and very easy to learn and use for beginners. I would 100% recommend using it.
What problems is Pivotal Tracker solving and how is that benefiting you?
I use Pivotal Tracker at work to enter bugs as well as feature-recommendations to the engineers.
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BC

Bruno C

December 3, 2021 Source: G2.com
Pivotal Tracker today is my primary tool to manage my team I think pivotal tracker is an easy way to organize agile teams
What do you like best about Pivotal Tracker?
It's easy and fast to setup. Visually it's organized and it gives to you some flexibility to organize tasks
What do you dislike about Pivotal Tracker?
some integrations as ZEndesk can be more powerful making an real two way communication between softwares. It's missing some dashboads, so I need to subscribe screenful in addition
Recommendations to others considering Pivotal Tracker?
Pivotal is an excellent tool for those want a simple and fast setup platform that will give you control of your tasks and epics. I've tried other tools but always back to Pivotal Tracker
What problems is Pivotal Tracker solving and how is that benefiting you?
I've organized all my team tasks and follow these tasks daily.
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VS

Verified User in Financial Services

July 13, 2021 Source: G2.com
Reporting and Metrics Best Team Project Management!
What do you like best about Pivotal Tracker?
1.Easy access to notifications and story creation
What do you dislike about Pivotal Tracker?
Recommendations to others considering Pivotal Tracker?
2.Project Analytics
What problems is Pivotal Tracker solving and how is that benefiting you?
Read more

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