About Oracle Cloud CX

Oracle Cloud CX provides businesses with a comprehensive suite of tools to manage their customer experience. It is built on a cloud platform that utilizes the latest technologies, as well as best practices, to ensure optimal performance and security. Oracle CX applications are powerful yet user-friendly, allowing business users and developers alike to take advantage of the modern capabilities. The innovative customer data platform that Oracle Cloud CX offers allows businesses to construct a single, dynamic view of each customer account. This platform then provides real-time intelligence to marketing, sales, service, and commerce teams, allowing them to personalize the customer experience. By providing this data in real time, businesses can make better decisions and improve customer satisfaction. Oracle Cloud CX is the ideal solution for businesses who want to take advantage of modern technologies to better manage their customer experience. With its powerful and user-friendly solutions, businesses can build and maintain relationships with their customers.

Pricing

Free Trial Not Available
Oracle Cloud CX Offers Custom plan.
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

60%
Momentum

60%
Popularity

63%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

Oracle Cloud CX Features

Show Feature Explanation

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Customer Data Platform (CDP) Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%

Multi-step Marketing

Create a campaign flow or storyboard by adding numerous campaign elements.

Behavior Tracking

A tracking tool that facilitates fostering positive customer reaction

Identity Graph

Create a correlation between individuals with identical match groups.

360-degree Customer view

Aggregates entire customer data attributes from various touchpoints into a single dashboard.

Data Enrichment

A value-addition process of improving lead quality with new attributes.

Hyper Targeting

Delivering Ad content to extremely relevant interest group segments.

GDPR Compliance

Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union

Email Marketing

Helps to do email marketing and customizes emails to make a good impression to audiences

Audience Builder

Allows to segment the customers/subscribers using attributes and personas.

Data Orchestration

Automated process to integrate and sync data across multiple marketing channels

Data Source

Import customer data from several sales and marketing channels

Data Cleansing

Helps in verifying/correcting/modifying inaccurate or coarse data from database

Landing Pages

Enables you to create an attractive platform where your subscribers will be directed to upon clicking on a link in the email

Oracle Cloud CX Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Oracle Cloud CX Custom

Features

Unified customer profile
Customer profile enrichment
Real-time, smart segmentation
Customer analytics
Actionable intelligence
CX integrations
Segmentation
Behavioral Intelligence
Testing and Personalization
Experience platform
Headless CMS
Asset management
Video management
Document management
Employee experience

Disclaimer: The pricing details were last updated on 29/11/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Oracle Cloud CX Pricing.

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Oracle Cloud CX Contact

Vendor Details

Austin, Texas

Contact Details

Not available

https://www.oracle.com/in/cx/platform/

Social Media Handles

Not available

Grid Report for Oracle Cloud CX

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Oracle Cloud CX

About Oracle Cloud CX

Oracle Cloud CX Features

Customer Data Platform (CDP) Features

Oracle Cloud CX Pricing

Oracle Cloud CX Alternatives

Oracle Cloud CX Reviews

Do You Use Oracle Cloud CX?

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Oracle Cloud CX Contact

Grid Report for Oracle Cloud CX

Download White Papers And Ebooks On Customer Data Platform (CDP)

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