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About inTouch

Deep Dive with Clara AI

inTouch is a multichannel messaging platform that enables businesses and agencies to manage customer communications from a single SaaS environment. It supports SMS, Email and RCS, ensuring consistent interactions across the entire customer journey. The platform covers both marketing and transactional needs. Users can create personalised campaigns, segment audiences based on data and behaviour, schedule messages and monitor performance through dashboards and delivery reports. Built-in A/B testing helps improve content and timing using real results. Automation tools support workflows such as welcome messages, reminders, follow-ups and re-engagement campaigns. Subscription and opt-in management features allow structured and compliant contact collection. Security and reliability are central. inTouch supports secure OTP delivery for authentication and critical notifications, backed by a robust messaging infrastructure. Available via web interface and APIs, inTouch integrates with CRM systems, e-commerce platforms and custom applications, making it suitable for SMBs, enterprises and agencies managing multiple brands.

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Pricing

Free Trial Available
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

60%
Momentum

60%
Popularity

66%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)
Freelancers

API Support

Available

Modes of Support

Business Hours

inTouch Features

Show Feature Explanation

Show Missing Features

SMS Marketing Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%

Bulk SMS Campaigns

Send promotional or transactional messages at scale

Message Scheduling

Set future delivery times for messages

Content Personalization

Allows dynamic content targeting based on audience data

Multi-language Support

Available in multiple languages to support global customers

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Two-way Messaging

Enables recipients to respond and interact

CRM Integration

Automatically sends and receives the relevant information to the CRM Software that helps in time management

Geo Targeting

Targeting based on location, city, timezone, and country

URL Shortening

Enables you to convert any long URL to an extremely short link

inTouch Pricing

Free Trial

Available

Credit Card Required to Get Started

Pricing Options

Premium Plans ( Subscription )

inTouch Suite Others

Starting from €14.50 per month

All the power of the platform, without limits and with all the complete features.

Features

SMS/RCS: On request
Email Limit: Starting from 5K Emails per Month
Lists: Unlimited
Contacts: Unlimited
EMAIL/SMS Campaigns
Template
Media Area
EMAIL/SMS customizations (metadata)
SMS Global Coverage
Responsive Editor
Syntactic Errors
'Unlimited' Contacts and Attributes
Advanced Segmentation
Responsive Landing Page Editor with CTA
Client Preview and Link Check and Anti-Spam
No Daily Email Sending Limit
'Powered by RDCOM' Logo Removal: With Whitelabel
Extra SMS Credits
Lead Generation Form
A/B Test: On request
SMS ADV
RCS
Inbound SMS (MO): On request
2way: On request
SMS via EMAIL: On request
Real Time Aggregated Statistics
Devices and Trends
Comparison of Previous Campaigns
EMAIL Statistics Storage for 6 months
60 Days of SMS Statistics Storage
Map of Clicks and Readers
Geolocation
Extra Months Extension EMAIL Statistics: On request
SMS Statistics Extra Months Extension: On request
Predefined automations (e.g. happy birthday)
Custom Automation
Automation with external triggers
Certifications
Domain Authentication (SPF/DKIM)
Dedicated IP: On request
IP Monitoring: On request
WarmUp and RampUp: On request
Free: via Email/Ticketing System
Assurance Default (Best effort)
Assurance Primetime: On request
24/7 Assurance: On request
Personalized Assurance: On request
Dedicated Training: On request
Onboarding
Consulting (deliverability)
Managed Services: On request
API
Custom APIs: With Whitelabel
SMTP: On request
Multi-User and Sub-Accounts module: On request
White Label: On request
Assigning Permits and Credits: With Multi-User and Sub-Accounts

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Disclaimer: The pricing details were last updated on 28/01/2026 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about inTouch Pricing