IBM Watson Assistant Pricing: Cost and Pricing plans

IBM Watson Assistant Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Lite Free

Features

Webchat
Messaging channel Integrations
Custom Channel API
Monthly active users: Up to 1,000
Skills: 5
Dialog nodes per skill: 100
Analytics data retention: 7 days
Versions per dialog skill: No version control
Session timeout limit: 5 minutes
Customer service desk integrations
Pre-built content
Disambiguation
Digressions
Number of instances: Billed per instance

Plus $140.00 $140.00 per month

Features

Webchat
Telephony/Voice Add-on
SMS and MMS
Messaging channel Integrations
Custom Channel API
Monthly active users: 1,000+
Skills: 50
Dialog nodes per skill: Unlimited
Analytics data retention: 30 days
Versions per dialog skill: 10 versions
Session timeout limit: 24 hours
Customer service desk integrations
Search skill
Pre-built content
Private endpoints
Disambiguation
Digressions
Autolearning
Intent conflict resolution
Intent recommendations
Concurrent call capacity: 100
Phone integrations
SMS / MMS
Support for SIP call transfers
Connectivity to existing IVRs
Multiple language support
Neural voice synthesis
Language, acoustic, and voice customizations
Number of instances: Billed per instance
Uptime SLA: 99.5%

Enterprise Custom

Features

Webchat
Telephony/Voice Add-on
SMS and MMS
Messaging channel Integrations
Custom Channel API
Monthly active users: 50,000+
Skills: 100
Dialog nodes per skill: Unlimited
Analytics data retention: 90 days
Versions per dialog skill: 50 versions
Session timeout limit: 7 days
Customer service desk integrations
Search skill
Pre-built content
Private endpoints
Activity tracker
Onboarding support
Data isolation: With Data Isolation Add-on
Leverage log data across instances: With Data Isolation Add-on
Disambiguation
Digressions
Autolearning
Intent conflict resolution
Intent recommendations
Export chat logs
Concurrent call capacity: 1,000 (higher limits available)
Phone integrations
SMS / MMS
Support for SIP call transfers
Connectivity to existing IVRs
Multiple language support
Neural voice synthesis
Language, acoustic, and voice customizations
Number of instances: Up to 30 with Data Isolation Add-on
Disable analytics logging: With Data Isolation Add-on
Batch intent classification
HIPAA enabled: With Data Isolation Add-on
Uptime SLA: 99.9%
Deploy on any cloud, including IBM, Amazon, Google, Microsoft or on-premises environments: custom

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 12/04/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

IBM Watson Assistant FAQs

How much does IBM Watson Assistant cost?

The pricing for IBM Watson Assistant starts at $140.00 per month. IBM Watson Assistant has a single plan:

Plus at $140.00 per month.

IBM Watson Assistant offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.

Learn more about IBM Watson Assistant pricing.

Does IBM Watson Assistant offer a free plan?

Yes, IBM Watson Assistant offers a free plan.

Learn more about IBM Watson Assistant pricing.

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