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Greenhouse Reviews

User Rating

4.9/5 (Based on 4,230 Ratings)

Rating Distribution

  • Excellent

    94.1%
  • Very Good

    4.6%
  • Average

    0.7%
  • Poor

    0.5%
  • Terrible

    0.1%

User Sentiments

User-friendly Interface, Efficient Candidate Tracking, Seamless Interview Scheduling, Comprehensive Reporting Features

Limited Mobile App Functionality, Lack of In-App Document Viewing, Inadequate Customer Support, Confusing Navigation

Do You Use Greenhouse?

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Review Summary

Greenhouse is generally praised for its user-friendly interface, comprehensive features, and excellent customer support. Users appreciate the intuitive design, customizable workflows, and seamless integrations with other HR tools. The software is also lauded for its robust reporting capabilities, which provide valuable insights into the hiring process. However, some users have reported occasional glitches and have expressed concerns about the pricing structure. Overall, Greenhouse is a well-received applicant tracking system that effectively streamlines the hiring process and enhances the user experience.

Pros

  • Userfriendly interface and intuitive design, making it easy to navigate and find the information you need.
  • Robust and customizable recruiting tools that support the entire hiring process, from sourcing candidates to onboarding new hires.
  • Excellent customer support, with dedicated onboarding and ongoing assistance to ensure a smooth implementation and usage experience.

Cons

  • Steep learning curve for new users, requiring some time and effort to master the platform's full functionality.
  • Limited thirdparty integrations, which may restrict the platform's compatibility with other software and tools used by the organization.
  • Occasional performance issues and slow loading times, particularly during peak usage hours, which can impact user productivity.

AI-Generated from the text of User Reviews

Reviews
AR

Alex R

October 26, 2026 Source: G2.com
Seamless Interview Scheduling With Easy Candidate Info Collection
What do you like best about Greenhouse?I love the scheduling tool when I am setting up interviews with the Hiring Managers. It very seamless to collect the candidates information and schedule accordingly as well as send them confirmation emails.What do you dislike about Greenhouse?I dislike how sometimes we need to ask for support from an agent to set primary emails for some users. It's nice that it gets done in a timely manner, but would love the capability to set primary emails for users.What problems is Greenhouse solving and how is that benefiting you?For our organization it is solving to make sure everyone is aware of who is in the lead to get hired for a position and making sure their compensation goals are all communicated as well.
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VB

Verified User in Biotechnology

October 26, 2026 Source: G2.com
Flexible Recruiting Analytics, with Room for Cleaner Data Entry
What do you like best about Greenhouse?I use Greenhouse for ATS and recruiting analytics, and it keeps the data clean while allowing for easy access via BI connector and API calls. I find the webhooks for automating data cleaning particularly helpful. The UI is very good for non-technical users while still providing a lot of tools for data access. I like the clean UI, good design, and ease of use. Some specific tools I value most are the BI connector, Harvest API, and webhooks.What do you dislike about Greenhouse?It's hard to find flaws in Greenhouse especially compared to other tools. There are sometimes small quirks. It would be awesome to be able to make an API key that is limited to a specific subset of data like just one requisition.What problems is Greenhouse solving and how is that benefiting you?Greenhouse keeps data clean, allows easy access via BI connector or API calls, and has webhooks for automating data cleaning.
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VM

Verified User in Non-Profit Organization Management

October 23, 2026 Source: G2.com
A Wonderful Tool for HR and Candidates!
What do you like best about Greenhouse?Greenhouse is an incredible platform that allows for seamless communication with candidates, amongst internal team members and scheduling interviews. The platform has met our agency’s needs thus far and has a lot of functionalities that are an added benefit to our recruitment process. The implementation process requires a lot of dedicated time working in the platform but it truly prepares you to be ready to go live on day one. Their customer support is always available and is great at resolving any issues.What do you dislike about Greenhouse?There is very little that we dislike about Greenhouse at this time, but it is a big learning curve if you have never used this kind of ATS before. There is a lot of testing of the system to make sure everything is functioning how you need it to. It integrates well with our job boards, but one in particular is Handshake where we cannot integrate it without paying for the package within Handshake. Unfortunately, due to the cost of both Greenhouse and what the package would cost with Handshake, we have to manually post our positions to Handshake, but can provide the direct URL so we can track who is applying from that site in Greenhouse.What problems is Greenhouse solving and how is that benefiting you?Greenhouse has been able to streamline our communication with candidates as well as provide a central hub for our internal recruitment team. It has allowed us to easily post positions on various job boards and track application sources. The platform has also increased our ability to report on our recruitment efforts and help us create and manage department and agency goals.
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HG

Halli G

October 21, 2026 Source: G2.com
Job Organization That Keeps Candidates on Track
What do you like best about Greenhouse?The organization of applicants and jobs. It keeps candidates in the right places.What do you dislike about Greenhouse?The clunkiness of the settings. I'd like to be able to find a way to edit forms and some of the initial setup settings. I recently took over from another previous employee in recruiting and find it hard to find a lot of info in greenhouse. The UI/UX for settings could be improved. It is not very intuitive.What problems is Greenhouse solving and how is that benefiting you?Speed of hiring
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VS

Verified User in Sports

October 21, 2026 Source: G2.com
Coordinator, HR Talent
What do you like best about Greenhouse?Organization, ease of use for not only myself but for hiring managers as well. This has definitely streamlined our hiring process.What do you dislike about Greenhouse?That you can't have a hiring manager flag someone to move to the next interview phase and have me see that flag and easily move them. (they currently need to keep a list and sent that to me once they have reviewed resumes) We would love to see an option where we can easily create a list of those with-in a job posting that we'd like to move to the next interview phase and those that we'd like to send rejections to.What problems is Greenhouse solving and how is that benefiting you?Streamlining the hiring process and keeping hiring managers on track Sr.
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VI

Verified User in Insurance

October 21, 2026 Source: G2.com
Effortless Recruiting and Onboarding with Greenhouse
What do you like best about Greenhouse?Greenhouse has made it so easy to recruit, hire, and onboard.What do you dislike about Greenhouse?I have no complaints so far! It has been easy to learn and navigate.What problems is Greenhouse solving and how is that benefiting you?Streamlining application, recruitment, and hiring efforts.
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CW

Christina W

October 21, 2026 Source: G2.com
Strong Pipeline Visibility and cross collaboration
What do you like best about Greenhouse?The platform provides strong visibility into candidate pipelines, supports consistent interview processes, and helps our team stay aligned on next steps. Its reporting and workflow features also make it easier to manage a high-volume recruiting operation and identify opportunities to improve.What do you dislike about Greenhouse?There could be more automation in the custom options that translate 1 to 1.What problems is Greenhouse solving and how is that benefiting you?Greenhouse has helped us create a more structured, collaborative, and efficient hiring experience for both our team and our candidates. It is a valuable tool for any organization looking to strengthen its recruiting process.
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VR

Verified User in Retail

October 21, 2026 Source: G2.com
Greenhouse: the Ferrari among ATSs
What do you like best about Greenhouse?Greenhouse is the best out there, the Ferrari among ATSs. It’s very user-friendly, has a clear layout, and truly feels built for recruiter efficiency. I can easily tag hiring managers and move candidates smoothly from one pipeline stage to the next. Third-party integrations also work well. On top of that, the support I get from Greenhouse is really good, and I genuinely feel like they listen to customer feedback.What do you dislike about Greenhouse?Innovation moves slowly; going from the roadmap to execution takes quite a while. And often smaller ATS's are first with innovations.What problems is Greenhouse solving and how is that benefiting you?Efficiency and cross-collaboration.
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VC

Verified User in Hospital & Health Care

October 21, 2026 Source: G2.com
User-Friendly, Scalable Platform with Great Customer Support
What do you like best about Greenhouse?It’s a user-friendly platform that feels robust enough to scale with as our needs grow, without becoming overly complicated from an internal user standpoint. Customer support has also been great!What do you dislike about Greenhouse?I’d say there’s room for improvement in the implementation support we received, but the team was very open to hearing our feedback about the experience, which we appreciated. Also, some views require more clicking than necessary, and we’ve submitted feedback on that as well.What problems is Greenhouse solving and how is that benefiting you?We needed a system we could grow with, and we also wanted support that’s readily available whenever we need it. This system delivers on both.
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RW

Rosa W

October 21, 2026 Source: G2.com
Customizable Hiring with Powerful Reporting, Despite Support Delays
What do you like best about Greenhouse?I like that Greenhouse makes hiring more efficient for our team. It’s very easy to customize, and custom fields let me filter on application questions and traits and screen more efficiently. The reporting is excellent: the dashboard helps me track hiring and report on the data I need. Bulk actions were one of the key reasons we chose Greenhouse. The Greenhouse team was very supportive during setup, and having an account manager based in Australia has improved support. I also think Greenhouse is doing an amazing job keeping up to date with AI.What do you dislike about Greenhouse?I’ve had a bit of a challenge with support. Since I’m based in New Zealand, the time zones for support and training can mean delays. The initial setup was a good challenge, and it became more challenging after integration when we didn’t have an account manager. Greenhouse has improved this with an account manager based in Australia, and I think setup would be super easy now with an account manager following it.What problems is Greenhouse solving and how is that benefiting you?I use Greenhouse to make it more efficient for our team to hire permanent staff at volume, as well as workers through a unique Pacific visa in New Zealand.
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FTC Disclosure

SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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