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About Geedesk

Geedesk is a cloud-based guest complaint and request management software. It helps hotels manage their guest complaints and requests effectively. Geedesk automates the process of assigning the requests or complaints to the respective department or service staff. Escalation policies are very critical in enforcing brand standards in resolving guest complaints and requests. Geedesk has a detailed reports module that provides a 360-degree view on data points like staff performance, the level of guest satisfaction, number of escalated tickets, end of the day report, etc.

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Pricing

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • 24/7 (Live rep), Online

Geedesk Features

Dashboard

A digital insight of reports and other workings on a single screen

Reports

Comes with reporting capabilities and features custom pre-built reports

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

API Integration

It allows easy integration of logic or data with other software application.

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Alerts

Provides reminders or notifications when a deadline is approaching, an upcoming event or a pending task

Scheduling

Manages and helps to prepare schedules in an appropriate and timely manner

Geedesk Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

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Disclaimer: The pricing details were last updated on 02/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Geedesk Pricing.

Geedesk Alternatives

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Geedesk FAQs

What is Geedesk used for?

Geedesk offers the following functionalities:

  • Dashboard
  • Reports
  • Ticket Management
  • API Integration
  • Customer Support
  • Alerts
  • Scheduling

Learn more about Geedesk features.

Does Geedesk provide API?

No, Geedesk does not provide API.

Geedesk Contact

Vendor Details

Batesville, Arkansas

Contact Details

Not available

https://www.geedesk.com/

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