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FormAssembly Reviews

User Rating

4.8/5 (Based on 435 Ratings)

Rating Distribution

  • Excellent

    88.7%
  • Very Good

    7.1%
  • Average

    2.8%
  • Poor

    0.9%
  • Terrible

    0.5%

User Sentiments

Ease of use, Extensive integrations, Salesforce Connector, Comprehensive Documentation

Text Formatting Glitches, Lack of modern User Interface, Limited Customization, Salesforce Connector Complexity

Do You Use FormAssembly?

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Review Summary

Based on user reviews from reputable platforms like G2 and SoftwareSuggest, FormAssembly is generally well-received for its user-friendly interface, customizable forms, and efficient workflow automation features. Users appreciate its drag-and-drop functionality, mobile accessibility, and integration capabilities. However, some reviewers have mentioned occasional glitches and limitations in customization options, highlighting the need for further improvements in stability and flexibility. Overall, FormAssembly is considered a reliable solution for form creation and data collection, with potential areas for enhancement to cater to more advanced user requirements.

Pros

  • Easy to use, draganddrop interface for creating online forms.
  • Wide range of templates and customization options.
  • FormAssembly offers comprehensive data management and export options.

Cons

  • Some users experience occasional performance issues with the platform.
  • Limited offline capabilities.
  • High learning curve for advanced features.

AI-Generated from the text of User Reviews

Reviews
HS

Hiral S

October 30, 2026 Source: G2.com
Good Integrated tool with Salesforce for Forms
What do you like best about FormAssembly?- An excellent tool for creating and integrating Dynamic Forms with SalesforceWhat do you dislike about FormAssembly?- We can customize the back end as per our requirementsRecommendations to others considering FormAssembly?- We can use CSS with Forms to design the front endWhat problems is FormAssembly solving and how is that benefiting you?- It has inbuilt Pre-Fill and Post-Submission Connectors
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VE

Verified User in Higher Education

October 27, 2026 Source: G2.com
com Integration
What do you like best about FormAssembly?Utilizing the form builder is straightforward. The dynamic picklist options with the salesforce integration are excellent-- whether linking directly to a salesforce picklist so that the values only need to be maintained in sfdc, or using filtered lookups to return subsets of records from the specified object-- the flexibility here is great.What do you dislike about FormAssembly?This isn't a dislike, per se, but there's a bit of a learning curve for properly nesting Connector Steps and duplicating for multiple levels of lookups, i.e. a lookup with very fine criteria, followed by a more broad set of criteria.What problems is FormAssembly solving and how is that benefiting you?Consistent. efficient data entry & collection. Powerful Form Builder Tool with Native Salesforce.
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TN

Tristan N

October 27, 2026 Source: G2.com
Best Form Build for Salesforce
What do you like best about FormAssembly?I liked the ease of use OOTB for the product. It's simple IMO to easily setup and connect to SF without much hassle.What do you dislike about FormAssembly?I disliked the token authorization. Some times the authorized connection would fail resulting in a new token being issued.Recommendations to others considering FormAssembly?If you can dream it, you can build it. There may be some work around that will be neededWhat problems is FormAssembly solving and how is that benefiting you?Leads to Salesforce from a top domain website.
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RR

Ryan R

October 27, 2026 Source: G2.com
Formassemly review renewed
What do you like best about FormAssembly?Overall formassembly is a great product to be able produce and maintain forms for salesforce environments. You can customize the look and feel of the forms to your organizations needs.What do you dislike about FormAssembly?That the connectors from Salesforce where easier to maintain and update. That there was a better way to make the connectors more secureWhat problems is FormAssembly solving and how is that benefiting you?It's solving the need of customer facing forms that are needed to be filled out for my clients organization.
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JM

Julian M

October 25, 2026 Source: G2.com
Convenient Salesforce Integration, Clean Forms, and Helpful Support
What do you like best about FormAssembly?I like how well FormAssembly works with the other things we use at work, especially how simply it integrates with Salesforce and does what we need. I also like that it integrates with our WordPress pages. The front-facing UI is clean and neat, and I find it intuitive and customizable, so I can make forms look the way I want. Making forms and connecting them back to Salesforce are both simple. It’s good for collaborating with my communications team, and the support from FormAssembly has been really good when needed. Other than some initial trouble connecting to Salesforce, setup was pretty easy.What do you dislike about FormAssembly?The back end can be a little bit complicated, and we had some initial trouble getting it connected to Salesforce. Occasionally, I run into a small limitation, like not being able to limit the number of checkboxes. The connector back to Salesforce can also be a little slow sometimes. I’m not sure if that’s a Salesforce or FormAssembly issue, and it’s pretty minor.What problems is FormAssembly solving and how is that benefiting you?I use FormAssembly for our surveys because it integrates well with Salesforce. Unlike Microsoft Forms, it lets us link things without third-party software. It looks clean and professional, and the front end is intuitive.
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AP

Anne P

August 5, 2026 Source: G2.com
Intuitive Interface and Stellar Support for Nonprofits
What do you like best about FormAssembly?I appreciate FormAssembly for its easy-to-use interface for creating and troubleshooting forms. The chat and email support have been excellent throughout our several years of working with FormAssembly, making it a wonderful experience overall. Being able to pull in questions and predefined content helps with making new forms quickly. The initial setup was very easy, thanks to the onboarding experience with their team who helped us work through everything. Connecting with Salesforce has been very helpful overall and it gives us a central place to ask clients and donors for information for decision-making. It's easy to share information within our small team of about twenty people.What do you dislike about FormAssembly?There used to be more of a chat support function, and I feel it has been less available lately.What problems is FormAssembly solving and how is that benefiting you?I use FormAssembly to gather information from clients and donors. We easily connect it with Salesforce to make informed decisions. I find the interface intuitive, simplifying form creation.
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RM

Ruth M

July 31, 2026 Source: G2.com
CRM Easy Salesforce Connection with Flexible Customization
What do you like best about FormAssembly?connecting to Salesforce, somewhat easy to use, customizableWhat do you dislike about FormAssembly?when wanting to customize, it can get complicated. but the support help is greatWhat problems is FormAssembly solving and how is that benefiting you?sending immediate information to the
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VM

Verified User in Non-Profit Organization Management

July 31, 2026 Source: G2.com
FormAssembly for a large spectrum of use cases - including registration forms that integrate with Salesforce, internal employee surveys, and even simplifying Salesforce data entry Form-builder of choice with Robust Salesforce Connector
What do you like best about FormAssembly?Paying for users vs # of responses is SO helpful for a not-for-profit, especially when sometimes it's very difficult to predict how many responses a form will get. The Salesforce connector is SO robust - we have a very customized SF instance, so this is an important feature for us. As the connector has gotten more development and more features, it just keeps getting better. The quarterly webinars outlining new features are incredibly helpful to see what is being developed and released, as well as getting ideas for further efficiencies and broadening our use cases.What do you dislike about FormAssembly?The customer support is good, I would love to see the chat feature enabled for a more instant response. The documentation is good, however I'd love to see more updates with the new features and consistency in the support library, and perhaps some easier navigation.What problems is FormAssembly solving and how is that benefiting you?We use
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VS

Verified User in Information Technology and Services

July 29, 2026 Source: G2.com
Sleek, Easy to Use, and Great Salesforce Integration
What do you like best about FormAssembly?I like the look of it, how easy it is to use, and the Salesforce integration.What do you dislike about FormAssembly?I don’t really see where the AI is taking place here. Maybe it could let you create a form using AI, and then make changes to existing forms as needed.What problems is FormAssembly solving and how is that benefiting you?easy way to craete form so we can insert/update recrods in salesfroce, outside of the org without the need of user login.
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VE

Verified User in Higher Education

July 28, 2026 Source: G2.com
Easy Form Design with a Huge Salesforce Integration Benefit
What do you like best about FormAssembly?Ease of use to deign a quick form. The integration to Salesforce is a huge benefit.What do you dislike about FormAssembly?I wish we had the budget for a higher level of users.What problems is FormAssembly solving and how is that benefiting you?We can integrate easily with Salesforce CRM.
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