Home/Drop Shipping Software/Flexport
Updated on: October 25, 2021

What is Flexport ?

Flexport - Drop Shipping Software
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89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Flexport

Optimise your supply chain and enhance shipping business
(44 Ratings) Write Review

Flexport is a freight forwarder and customs broker solution for logistics companies. It provides a customer service team that tracks data in real-time, gives alerts about daily actions and generates insights. Users get to manage all of their workflows with just a single click. It brings the working team, suppliers and Flexport experts together for seamless communication, besides clarifying every detail. Users get visual alerts and updates to manage and control the supply chain efficiently. With every booking, they get a digitised document comprising all the details of shipping and prioritised task lists. This helps organisations to know what actions they have to take and assist them to deliver on time securely. Flexport supports all modes of transport, whether it’s air, ocean (including FCL and LCL shipping), truck or rail freight. The platform also offers additional services such as Cargo Insurance, Trade Finance and Customs Brokerage. Shipping services within the US and Canada benefit from reduced tariff costs with its tariff mitigation tool and Duty Drawbacks.

Flexport Awards

Flexport Features Show All Features

Flexport Technical details

Support Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number San Francisco, California / +1 415-231-5252
Deployment SaaS/Web/Cloud Category Drop Shipping Software

Flexport Pricing

Pricing ModelQuotation Based
Flexport
Custom

Features

  • Ocean Shipping
  • FCL Shipping
  • LCL Shipping
  • OceanMatch
  • Track and Trace
  • Air Freight
  • Ground Transportation
  • Customs Brokerage
  • Trade Advisory
  • Insurance
  • Trade Finance
  • Carbon Offset
  • APIs

Disclaimer: The pricing details were last updated on 24/06/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Flexport pricing.

Flexport FAQs

Flexport is Drop Shipping Software. Flexport offers the following functionalities:

  • Order Management
  • Shipping Management
  • Supplier Management
  • Reporting (Analytics)
  • Product Data Management
  • Real-time Order Tracking
  • Bulk Orders
  • Automated Supply Orders
  • Sourcing Management
  • Customer Service Management

Learn more about Flexport features.

Yes, Flexport provides API.

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Flexport Reviews

OVERALL RATING
3.8
Based on 44 Rating(s)
Rating Distribution
  • 36.7 %
  • 0 %
  • 0 %
  • 0 %
  • 0 %
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Matt Tran
Matt TranSource : trustpilot.com
(Reviewed on 13 September 2020) I strongly disagree with these negative reviews.

Before I used Flexport, I was working with logistics companies thru email. That was a nightmare.I normally don't write reviews, but I feel like most of these negative reviews are unwarranted.The bait+switch complaints are from people new to forwarding. What Flexport does is quote people for their service which stays the same.The 'additional' charge added to the invoice is customs and duties, which they have to charge at the time the products arrive at the receiving port because those fees are always changing.Communication with my account manager has been 10/10. We had a small mishap where they accidentally put the wrong HTS code and my account manager Frank called me right away and fixed the issue.It would take a lot for me to switch to a different provider. I've asked for quotes from different companies and Flexport's prices are very competitive.

...more
Ivor C
Ivor CSource : g2crowd.com
(Reviewed on 03 March 2020) "Fast and Great Services"

Describe the project or task the provider helped with:

Shipping 500 + containers from Asia to US

What do you like best?

Very easy to get access all the information in real-time from the portal website.

Different kind of Built-in KPI reports and easy to analysis

What do you dislike?

Everything is smooth and they are keep improve and expand the extra services like warehouse and consolidation services in Asia.

What problems are you solving with the provider? What benefits have you realized?

Efficient and gracious customer service for Asia shipments arrangement

...more
Sal A
Sal ASource : g2crowd.com
(Reviewed on 03 March 2020) "Supply Chain & Logistics Director"

Describe the project or task the provider helped with:

Start-ups don't have the luxury of large, dedicated teams to manage logistics. We needed an end-to-end sollution that could streamline communication and workflows - effectively outsourcing freight management - so we could focus resources on business growth and optimization. Flexport did just that.

What do you like best?

When shipping to and from multiple locations around the world, communication is critical. Flexport's portal ties and consolidates quotations, approvals, documents, tracking, invoicing, and single-contact communication within a specific shipment ID - incredibly simple and clear. Flexport's level of responsiveness and willingness to help during exploratory, trial and on-going business phases has been consistently excellent.

What do you dislike?

There isn't much really. Shipping into new countries needs to be planned well in advance to allow for setup (as expected). For the most part it's pretty straightforward and other times a little slower likely due to these being new markets for Flexport. As Flexport grows that will continually improve with experience.

Recommendations to others considering the provider:

Flexport was competitive - but savings are even more impactful when you weigh the value of the strain they remove from your resources involved with your freight movements.

What problems are you solving with the provider? What benefits have you realized?

Communication and tracking was difficult to manage before Flexport. Understanding where our global shipments are at a glance was not easy. Resources were being stretched to bridge communication gaps, decipher invoices, and understanding what shipment an email was referring to wasn't always easy. Flexport solved these problems, allowing us to move focus back where it was needed more.

...more
David E
David ESource : g2crowd.com
(Reviewed on 02 January 2020) "Freight Forwarding finally in the 21st Century"

Describe the project or task the provider helped with:

In transit inventory reporting

What do you like best?

Easy online booking process for the shipper/ supplier and no delays once bookings are requested from the supplier.

What do you dislike?

So far there seems to be nothing to dislike.

What problems are you solving with the provider? What benefits have you realized?

The constant delays after the shipper would request a booking. Being able to easily pull inventory reports down to SKU levels of in transit cargo.

...more
Project Manager in Electrical/Electronic Manufacturing
Project Manager in Electrical/Electronic ManufacturingSource : g2crowd.com
(Reviewed on 27 December 2019) "Great service"

Describe the project or task the provider helped with:

Best service and support

What do you like best?

I can track shipments real-time and it's very supportive

What do you dislike?

Sometimes hard to talk to the representative.

Recommendations to others considering the provider:

I highly recommend this company!!

It's the best service ever!

What problems are you solving with the provider? What benefits have you realized?

If we have late shipments then they try their best to come up with the solution

...more
Project Manager in Logistics and Supply Chain
Project Manager in Logistics and Supply ChainSource : g2crowd.com
(Reviewed on 27 December 2019) "Amazing portal - one stop shop for imports"

Describe the project or task the provider helped with:

Importing 200+ containers a year.

What do you like best?

Their portal is what sets them apart from their competitors. No portal comes close in terms of functionality and ease of use.

What do you dislike?

It can be slightly more expensive than its competitors but the value it offers offsets the price difference.

Recommendations to others considering the provider:

If your budget allows, I would definitely recommend Flexport to anyone looking for a freight forwarder.

What problems are you solving with the provider? What benefits have you realized?

We are able to more efficiently organize our shipments and the information is available to everyone in our team

...more
Michael Scarn
Michael ScarnSource : trustpilot.com
(Reviewed on 15 November 2019) Great Company - Makes Shipping Way Easier

Love Flexport. They streamlined our entire logistics operations. Now everything is in one place and easily searchable. Would highly recommend Flexport.

...more
Diamond S
Diamond SSource : g2crowd.com
(Reviewed on 25 April 2019) ""Flexport Review""

What do you like best?

Flexport has a simple and instinctive dashboard. It empowers speed of conveyance and steady correspondence between our group. Realizing that I can connect with anybody all through my transportation procedure is very consoling.

What do you dislike?

Administration can be costly however the convenience and furthermore the correspondence makes the cost justified, despite all the trouble.

Recommendations to others considering the provider:

I recommend Flexport to any who wishes to streamline and coordinate shipment processes.

What problems are you solving with the provider? What benefits have you realized?

My delivery needs are presently streamlined and I can loosen up realizing that everything is in one spot and that on the off chance that anything comes up, I can contact they bolster group immediately.

...more
User in Automotive
User in AutomotiveSource : g2crowd.com
(Reviewed on 15 May 2018) "An awesome platform with a committed team"

What do you like best?

The simple interface and access to a dedicated team. Knowing that I can reach out to anyone throughout my shipping process is very re-assuring.

What do you dislike?

As a rapidly growing service, they seem to have a few growing pains. But all in all, things seem to be very smooth.

Recommendations to others considering the provider:

In the outdated world of overseas logistics, Flexport is a breath of fresh air.

What problems are you solving with the provider? What benefits have you realized?

My shipping needs are now streamlined and I can relax knowing that everything is in one place and that if anything comes up, I can contact someone right away.

...more
User in Retail
User in RetailSource : g2crowd.com
(Reviewed on 28 December 2017) "Flexport has given me a great experience!"

What do you like best?

The dashboard, speed of delivery and constant communication between myself and every on their team.

What do you dislike?

Cost of shipping quote is at times higher than others, but the ease of use and also the communication makes the cost worth it depending on what and where you are shipping.

What problems are you solving with the provider? What benefits have you realized?

Instead of shipping from China with a Freight Forwarder, I am able to coordinate my shipments through them and the ease of knowing where my shipment is, is great!

...more
Read All Reviews

Videos on Flexport

Flexport Capital: How It Works
Flexport Capital: How It Works
Welcome to Flexport Academy

Flexport Screenshots

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