Home/Customer Data Platform (CDP)/FirstHive
Updated on: October 21, 2021

What is FirstHive ?

FirstHive - Customer Data Platform (CDP)
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82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

FirstHive

Take control and make full use of your customer data
(15 Ratings) Write Review

FirstHive is a robust Customer Data Management Platform used by consumer marketers and brands to control their online and offline first-party customer data. It provides highly personalised marketing campaign generation facilities to increase sales and conversions in real-time. The platform is full-stacked with a wide variety of essential tools, benefiting marketers, IT leaders and data analysts alike. Firstly, marketers can use FirstHive’s intuitive capabilities to offer predictive recommendations, besides streamlining clear communication with customers. Secondly, they can also depend on the same to manage cross-channel campaigns and indulge in customer engagement journeys in real-time. For IT leaders, FirstHive comes as a CCPA and GDPR-compliant platform, ensuring data privacy and portability in real-time. Furthermore, FirstHive can also be used to streamline out of the box integrations to work with all major CRMs, ERPs and Social Channels. Also, FirstHive plays well with BI tools, offering accurate data visualisation facilities in real-time.

FirstHive Features Show All Features

FirstHive Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Sunnyvale, California / +1 408 368 3424
Deployment SaaS/Web/Cloud Category Customer Data Platform (CDP)

FirstHive Pricing

Pricing ModelSubscription , Quotation Based
Growth
$2,500 /Month

Features

  • Unlimited Data sources
  • Unlimited push integrations
  • 1 Mn monthly users tracked
  • 10 users
  • Email, chat, and knowlegebase support
  • Upto 25 million monthly events
  • Customer Journey Orchestration
  • Customer segmentation
Enterprise
Custom

Features

  • Includes features of Growth plan, plus
  • Custom workflows
  • Custom Dashboards
  • Unlimited monthly users tracked
  • Unlimited users
  • Account manager support
  • Unlimited events
  • FH Communication channels
  • Predictive recommendation engine
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Disclaimer: The pricing details were last updated on 11/06/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about FirstHive pricing.

FirstHive FAQs

FirstHive is Customer Data Platform (CDP). FirstHive offers the following functionalities:

  • Landing Pages
  • Email Marketing
  • Data Cleansing
  • GDPR Compliance
  • Data Source
  • Data Orchestration
  • 360-degree Customer view
  • Behavior Tracking

Learn more about FirstHive features.

Yes, FirstHive provides API.

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FirstHive Reviews

OVERALL RATING
4.4
Based on 15 Rating(s)
Rating Distribution
  • 66.7 %
  • 33.3 %
  • 0 %
  • 0 %
  • 0 %
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Avinash R
Avinash RSource : g2crowd.com
(Reviewed on 25 August 2016) "Fast and efficient"

What do you like best?

We signed-up for FirstHive to primarily manage our Email campaigns. We send a large volume of emails every month but never faced a problem in delivery. It's smooth. Now, we have also started to manage our facebook and twitter accounts on FirstHive. Will recommend it to all.

What do you dislike?

at this point, i do not find any issues with this platform.

Recommendations to others considering the product:

I would recommend this product to anyone who solve the complex issues of customer tracking and behavior by using this simple platform. it also helps in email and sms campaign management.

What problems are you solving with the product? What benefits have you realized?

tracking and managing customer and lead behavior, i am able to understand customers needs and get a lot of insights on customers requirement.

...more

Videos on FirstHive

FirstHive | Smart Cross-channel marketing automation platform that drive sales.
FirstHive | Smart Cross-channel marketing automation platform that drive sales.
FirstHive

FirstHive Screenshots

Manage Channels
Create Campaign
Email Analytics
FH Support
Campaign
Manage Channels
Manage Channels
Create Campaign
Email Analytics
FH Support
Campaign

Customers

Freshmenu
Freshmenu
CYI
CYI
Wella
Wella

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com