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Fireflies.ai Reviews

User Rating

4.9/5 (Based on 601 Ratings)

Rating Distribution

  • Excellent

    95.3%
  • Very Good

    1.5%
  • Average

    0.8%
  • Poor

    1.5%
  • Terrible

    0.8%

Do You Use Fireflies.ai?

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Review Summary

Fireflies.ai is a highly-rated AI-powered meeting assistant that automates note-taking, transcription, and action item generation. Users consistently praise its accuracy, ease of use, and integration with popular communication tools like Zoom, Google Meet, and Slack. While some mention occasional transcription errors or a desire for more customization, the majority agree that Fireflies.ai significantly improves meeting efficiency, allows for greater focus during the meeting, and provides clear, actionable meeting summaries.

Pros

  • Provides accurate meeting notes and transcripts, saving time and effort.
  • Generates summaries and action items, streamlining followup tasks.
  • Seamlessly integrates with popular communication tools for efficiency.

Cons

  • Transcription accuracy can sometimes be inconsistent with accents or uncommon terms.
  • Limited customization options for organizing content may be a drawback.
  • Mobile app functionality might have limitations compared to the desktop version.

AI-Generated from the text of User Reviews

Reviews
PR

Pasi R

July 2, 2026 Source: G2.com
Fireflies Keeps Me 100% Present—Accurate Summaries, Simple UI, Seamless CRM Integration
What do you like best about Fireflies.ai?my experience with Fireflies because, as a salesperson, it has completely changed how I do my job. My absolute highest priority during a meeting is to focus entirely on the client—watching how they say things and reading the room. Before Fireflies, I was always distracted by trying to scribble down notes. Now, I can be 100% present in the conversation, which is honestly priceless to me. What do you dislike about Fireflies.ai?The AI features are probably the best part. The way it summarizes the meetings and captures the actual meaning of what was said is incredibly accurate. It automatically creates tasks and outlines exactly what needs to be done next, which cuts out all that time-consuming, administrative busywork that used to clog up my day. Recommendations to others considering Fireflies.ai?On top of that, the UI is super simple, very clear, and easy to use, even if you aren’t a tech person. But the real game-changer for me is how seamlessly it integrates with our CRM. What problems is Fireflies.ai solving and how is that benefiting you?Performance-wise, it couldn't be better. Everything is always instant—no delays and no slowdowns whatsoever.
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VC

Verified User in Consulting

June 2, 2026 Source: G2.com
Ask Fred Saves Time and Keeps Me on Top of Missed Call Details
What do you like best about Fireflies.ai?Its inbuilt Ask Fred Option - It helps me save tonne of time in understanding anything I missed during the call.What do you dislike about Fireflies.ai?Some Integrations are limited like I did it with JIRA but all action items are being created but I want to be more specific. Not all action items are to be created and it gives no option for epic selection either. The pricing seems fine though.What problems is Fireflies.ai solving and how is that benefiting you?It is giving me summary of the meetings which help me draft minutes of the meeting quickly and the best part when I go back to the call it allows me to select the exact minute and takes me there from the transcript. The app/browser interface is also pretty easy to use.
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JV

José V

May 23, 2026 Source: G2.com
Easily Revisit Meetings and Get Actionable, Detail-Specific Insights
What do you like best about Fireflies.ai?I can go back to any meeting and ask questions about specific details, as well as get suggestions related to those details, so I can use the results to do my work.What do you dislike about Fireflies.ai?For the purpose I use it, I don't think there's something I dislike so far.What problems is Fireflies.ai solving and how is that benefiting you?It takes notes during my meetings very clearly, regardless of the accents or nationalities of the people in the meeting. This benefits me because if I don’t fully understand something and the meeting has to move on, I can come back to the transcript later. I can also ask questions in natural language and get an explanation, which helps me fully understand what I missed.
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PB

Peter B

May 19, 2026 Source: G2.com
Accurate Speaker Attribution Makes Meeting Follow-Ups Effortless
What do you like best about Fireflies.ai?Unlike other AI notetakers, Fireflies is able to (relatively accurately) decipher who is speaking in a video call and attribute their words to them. This is super helpful when it comes to delegating tasks and ensuring the right people are alerted and accountable. It also gives me the option to download video, audio, and/or a transcript of the meeting.What do you dislike about Fireflies.ai?If multiple people are logged into a meeting using the same camera, e.g. in a conference room, this is when Fireflies is (understandably) unable to do a great job of determining who is speaking.What problems is Fireflies.ai solving and how is that benefiting you?When I have multiple meetings scheduled that overlap, or if I'm late to a meeting, Fireflies saves me time by letting me know what I missed after the meeting concludes.
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RH

Robert H

May 2, 2026 Source: G2.com
Effortless Note-Taking, Tad Pricey
What do you like best about Fireflies.ai?I use Fireflies.ai for note-taking, and it helps me recap meetings, which is really useful if I miss any. I find it to be a great tool that's simple to set up and really helpful. The AI-generated review of what was discussed is particularly beneficial.What do you dislike about Fireflies.ai?The cost could be better. There are plenty of options out there that do the same thing. Even Teams and Copilot.What problems is Fireflies.ai solving and how is that benefiting you?I use Fireflies.ai for note-taking and it really helps recap meetings, especially useful if I miss one. The AI review it generates is great for reviewing discussions.
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MK

Maggie K

April 30, 2026 Source: G2.com
ai: A Game-Changer for Call Recording, Insights, and To-Dos
What do you like best about Fireflies.ai?Fireflies.ai is a game changer when recording calls! I am able to go back, listen to what was talked about, and pull quick insights from the interface. It also pulls out the to-dos from the meeting, and helps me create my personal to-do list for the week. Its performance is unmatched! I am also so grateful it integrates with Google Calendar - saves me so much time having to manually add in a recorder.What do you dislike about Fireflies.ai?I truly do not have any dislikes about fireflies.ai, it is the best!What problems is Fireflies.ai solving and how is that benefiting you?It helps my pull quick insights from my client calls, and uses AI to spin up recaps so quickly! It truly saves me so much time in my work day Fireflies.
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ÇP

Çağrı P

April 28, 2026 Source: G2.com
Fast, Accurate Transcription for Voice Notes and Meetings
What do you like best about Fireflies.ai?I use it to record my voice. I have a lot of voice notes, and sometimes I talk through my ideas and use it to keep track of them. I also use it for meetings, including personal meetings. Some meetings are one or two hours long, and I use it to record them so I can remember the whole conversation. I sometimes use it for group meetings or workshops as well. Most of the time I’m able to record the entire workshop, and if there aren’t too many speakers in the room—if it’s just one, two, or three people talking—it captures almost everything and transcribes it. What do you dislike about Fireflies.ai? Recommendations to others considering Fireflies.ai?I also use it for online meetings on Google Meet and Zoom. It can capture the video feature too. We have the business plan, and with that plan it not only transcribes the audio, but also saves the meeting as a video file. Then we can review the video along with the audio, the transcription, the speakers, and data such as which speakers talk the most, what the most-used keywords are, and who speaks in which areas, so we can analyze these kinds of things in general. I like it. It’s good, and it successfully transcribes audio. Sometimes it even transcribes multiple languages. It doesn't have a nice UX/UI on the desktop or on the web page in the platform. Also, on the phone it doesn't have the best UX/UI, but it is nice. Performance-wise, it is very fast. It is very fast to transcribe the audio when sometimes I speak for one hour, and it is able to transcribe this one hour or two in a couple of minutes. The onboarding was also very easy, and they support startups with credits. I use the business plan. Pricing-wise, it is average with other competitors.What problems is Fireflies.ai solving and how is that benefiting you?What I dislike is that the UI is not really nice on the phone and on the desktop. I don't like that, when in a Google Meet or Zoom video meeting, the bot is asking permission to join the meetings. Also, in the meetings you see that this is like this person's note takers from five places taking notes. I don't mind the privacy issues, because I always notify people that I am recording.
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RA

Rafael A

April 23, 2026 Source: G2.com
ai Saves Time with Clean UI, Accurate Summaries, and Smooth Integrations
What do you like best about Fireflies.ai?What I like most about Fireflies.ai is that it automatically records, transcribes, and summarizes meetings, which ends up saving me a lot of time. The UI feels clean and easy to navigate, the summaries are surprisingly accurate, and it integrates smoothly with tools like Zoom and Google Meet.What do you dislike about Fireflies.ai?One drawback of Fireflies.ai is that the transcription isn’t always completely accurate, particularly when there are strong accents or background noise in the audio. In addition, some of the more advanced features are restricted to higher pricing tiers, which can become costly over time.What problems is Fireflies.ai solving and how is that benefiting you?Fireflies.ai solves the hassle of manually taking notes during meetings and worrying about missing important details. It lets me stay focused on the conversation while it automatically captures everything, which saves me time and makes follow-ups much more efficient. Fireflies.
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AS

Aparna S

March 24, 2026 Source: G2.com
Seamless Recording Tool with Near Human AI Features
What do you like best about Fireflies.ai?I use Fireflies.ai for recording team sessions and conversations, and I really like that it means there's no need to worry about connecting back to the person after a conversation. I think it's a wonderful AI tool with features just near human capabilities. The recordings are great for quickly getting back and resolving any doubts. I also found the initial setup pretty easy.What do you dislike about Fireflies.ai?I love the productWhat problems is Fireflies.ai solving and how is that benefiting you?I use Fireflies.ai for team sessions. It eliminates the need to reconnect with people and allows me to quickly clarify doubts with its wonderful recordings.
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AY

Abhishek Y

March 10, 2026 Source: G2.com
Seamless, Accurate Meeting Transcription That Saves Time
What do you like best about Fireflies.ai?The automatic transcription and note-taking during meetings is seamless and saves a lot of time. It’s reliable, accurate, and integrates easily with other tools like Zoom and Slack.What do you dislike about Fireflies.ai?The AI-generated meeting summaries and action items make follow-ups effortless. It improves team productivity and ensures no critical points are missed. The ability to search past conversations is also very handy.What problems is Fireflies.ai solving and how is that benefiting you?Fireflies.ai solves the problem of capturing and organizing meeting conversations. It automatically transcribes discussions, highlights key points, and generates actionable summaries, eliminating the need for manual note-taking. This saves time, ensures nothing is missed, and makes follow-ups more efficient. Being able to search past meetings quickly helps me stay organized and improves collaboration with my team.
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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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