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Emplify Reviews

User Rating

4.8/5 (Based on 58 Ratings)

Rating Distribution

  • Excellent

    79.3%
  • Very Good

    19%
  • Average

    1.7%
  • Poor

    0%
  • Terrible

    0%

Do You Use Emplify?

Write a Review
Reviews
KS

Katie S

January 22, 2020 Source: G2.com
"Employee Engagement Survey's"
What do you like best?

The Emplify system is easy to use, provides the ability to drill down on different levels of results and to view the results in many different ways - it's easy to slice, dice and put it all together again. The Smart Pulse provides additional insights. The coaching service provides a great value that is not found in other similar systems. The Action Dashboard gives easy to implement suggestions to help increase area's of engagement that are struggle points. After the next survey you can easily see the impact and make moves to implement additional actions.

What do you dislike?

We don't like having to spend time onboarding a new engagement strategist. Every business is unique and it takes quite a bit of our time when we have to bring a new strategist up to speed. There is a learning curve to deal with each time and time is money.

Recommendations to others considering the product:

Look closely at the functionality of the reporting and the ability to slice and dice the different segments of data. Customer service is extremely responsive. Coaching is a differentiating factor and something not everyone provides. Decide what level of feedback your team needs. Confidentiality is a big deal and you do not have access as the admin to behind the scenes to see who said what - this is huge and something I totally appreciate.

What problems are you solving with the product? What benefits have you realized?

We have been able to address and solve several issues that came up during the survey and we have seen increases in our overall engagements scores. We are listening and take the time to discuss what we can do next and implement the suggestions by employees. The outside input has been of value and gives us a different view point to discuss. The biggest benefit is the coaching. Hands down. It gives the manager a different perspective and someone else to get input from to help increase their engagement and add to their personal skill set.

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BW

Brenna W

January 16, 2019 Source: G2.com
"Employee Engagement Tool that Provides Actionable Insights"
What do you like best?

The survey is concise and thoughtful, which leads to high employee response rates. Being able to dig into the data by manager, job type, etc., allows our managers to customize their one-on-one coaching sessions and focus on areas that are most important to their individual teams. Sending the surveys on a consistent and regular basis allows us to watch for trends in a large number of categories, and spot potential problem areas.

What do you dislike?

I would like to see more customization with the follow-up questions that are sent out. I'd like to be able to dig deeper into particular areas that are relevant for our business.

What problems are you solving with the product? What benefits have you realized?

Seeing our scores change over time allows us to see how particular changes in the company impact (or don't impact) engagement. We are able to bring issues to light while they are still small, allowing us to improve in areas before issues become widespread.

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KB

Karen B

January 13, 2019 Source: G2.com
"Great Experience"
What do you like best?

the actionable data is such a helpful tool especially talking to highly analytical people

What do you dislike?

sometimes i wish there were more tactical solutions to lower scores.

Recommendations to others considering the product:

Need to have top level buy-in.

What problems are you solving with the product? What benefits have you realized?

Meaning - we are really focusing on trying to help all of our employees understand how important they are to the company.

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AC

Administrator in Logistics and Supply Chain

January 10, 2019 Source: G2.com
"Emplify is truly fantastic!"
What do you like best?

I really like the one on one interaction with get with our Emplify coach. He is able to take the data and turn it into meaningful, actionable information. With that being said, there are many other great features that Emplify offers - colorful, easy to follow user interface; quick and easy quarterly surveys; educational material to help break down the areas for your employees -- just to name a few.

What do you dislike?

I wouldn't say that I dislike anything, but I wish that we had an easier time interpreting who someone's direct supervisor is when doing the survey. We aren't able to differentiate between a supervisor, manager or director so sometimes we don't know who the employee is writing about.

What problems are you solving with the product? What benefits have you realized?

We continue to work on role utilization and clarity as well as trust and feedback. We have seen a giant increase in our feedback score over 2018 as we initiated a company-wide 1:1 quarterly feedback program that requires employees and their manager/supervisor to sit down regularly and talk on both a personal and professional level. The meeting agenda is set by the employee and the discussion is centered around what they want to talk about -- not what the supervisor/manager wants to talk about.

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CE

Consultant in Mechanical or Industrial Engineering

January 9, 2019 Source: G2.com
"Emplify opened our eyes"
What do you like best?

Ease of use and follow up sessions with consultant to 'dig through' the data with us.

What do you dislike?

Inability to add any custom questions to the survey.

Recommendations to others considering the product:

Custom questions

What problems are you solving with the product? What benefits have you realized?

We are new to the process, so currently we are 'feeling the pain' of asking tough questions. The employees are starting to see the benefits of changes that we initiated based on their feedback, but time will really prove the long-lasting benefits.

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AM

Administrator in Building Materials

January 8, 2019 Source: G2.com
"Great Data and Insight"
What do you like best?

The quantity and quality data received from the surveys is extremely helpful. The follow up with an Emplify Employee Engagement Strategist guides you through deciphering the data and figuring out ways to respond to employees in order to complete the process.

What do you dislike?

The follow up questions (Smart Pulse) from the original survey can be confusing to employees.

Recommendations to others considering the product:

There are man employee engagement platforms available on the market. Be sure to know your culture before picking one. Emplify was the best fit for us.

What problems are you solving with the product? What benefits have you realized?

Employee/Manager feedback, Meaning, and Professional Development.

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JL

John L

January 5, 2019 Source: G2.com
"Employ data and k - 12 public education "
What do you like best?

Third party surveys provide anonymous feedback about the culture of our organization. The data analysis tools allow for indept study of how the staff feels. From a management standpoint the coaching that I receive from data experts helps me address our organization’s most urgent needs. We continue to grow in a positive direction by using Emplify!

What do you dislike?

I am continuing to develop my understanding of the capabilities of the tools within the tool. I am looking for ways to push out our data to our larger organization because I think every facet of the city school district could benefit from the Emplify process.

Recommendations to others considering the product:

Do it. We use it in conjunction with another worker profile product. The two compliment each other and provide an in-depth barometer reading of our organization’s current climate.

What problems are you solving with the product? What benefits have you realized?

Better utilization of staff. Finding out who needs more feedback, who is feeling too stretched and how I can react as a manager. The staff values having their needs heard and I gain street cred for following through by addressing the problem spots revealed in the data. It builds trust and has lead to greater efficiency in our wor’.

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EA

Executive Sponsor in Marketing and Advertising

January 4, 2019 Source: G2.com
"Finally, a full view of my employees"
What do you like best?

The ease of use for employees and the comprehensive dashboard of results is manager-friendly.

What do you dislike?

It would be nice if the pricing was a little lower.

Recommendations to others considering the product:

Focus on the reporting capabilities and your managers' abilities to access the reporting capabilities.

What problems are you solving with the product? What benefits have you realized?

I now know what issues I have with employee engagement and can derive strategies to fix the same.

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AJ

Alysha J

January 3, 2019 Source: G2.com
"Wonderful way to discover and encourage employee engagement with my team."
What do you like best?

One of the best aspects of Emplify is that results are anonymous. This makes employees comfortable enough to be honest and your results are more accurate. Emplify also offers coaching in each area for management to find ways to improve scores.

What do you dislike?

I dislike that there is a minimum of 5 people in each group to maintain anonymity. Although I understand the concept, it makes it difficult to pinpoint group issues if they are a small group.

Recommendations to others considering the product:

If you are wanting to identify your team's level of engagement and help improve job satisfaction, this is the perfect tool to do it!

What problems are you solving with the product? What benefits have you realized?

Management has become more focused on intentionally improving employee engagement. When they can physically see their scores changing each quarter, it is good motivation to keep going (or helpful feedback for correction).

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AC

Administrator in Hospital & Health Care

January 3, 2019 Source: G2.com
"Feedback topics were unexpected and enlightening."
What do you like best?

Ease of administration. Support of Emplify professional staff.

What do you dislike?

Causes disruption among managers who at first tend to rationalize the feedback.

What problems are you solving with the product? What benefits have you realized?

Communication of factual information through multidimensional, multi-location organization.. Re-education about business processes to convey information.

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