Home/Hospital Management Software/Giva eHelpDesk/Giva eHelpDesk Pricing
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Giva eHelpDesk Highly featured and customizable cloud-based HMS

Giva eHelpDesk Pricing

Pricing ModelFree Trial , Subscription
Team
$29 /User/Month

Billed Annually.

Team Plan features are

  • Up to 10 agents
  • Up to 500 end users or customers
  • 2 GB of storage
  • 1 service desk
  • 1 email inbox for converting emails into tickets

All the Plan Includes these features

  • Modules: Ticketing, Knowledgebase, Reporting, Self-Service Portal, Customer Satisfaction Surveys / Success Center, Asset Management and Change Management
  • iOS and Android mobile HTML applications
  • HIPPA compliance and Giva will sign your BAA
  • Custom Reports: The ability to create, save, and share reports
  • Homepage dashboards
  • Integration and workflow rules
  • Custom Ticket forms
  • Active Directory integration
  • REST API for integration with any external database
  • Redirect Service End point API for building integrations with 3rd-party apps such as telephony to trigger a ticket in Giva
  • External Support Form API for embedding a form on a website to create tickets
  • Self-Service Knowledgebase Form with no login required: Embed a form on a website to search the knowledgebase
  • Custom domain with your company name
  • Time Tracking
  • Include your company logo for branding
  • Daily incremental backup with full end-of-week backup and virus protection
  • Download your data backup anytime
  • 24/7 USA-based technical support
  • New product releases every 3 weeks using Agile software development

Business
$39 /User/Month

Billed Annually.

Business Plan features are

  • Up to 18 agents
  • Up to 1500 end users or customers
  • 5 GB of storage
  • 3 service desks
  • 3 email inboxes for converting emails into tickets
  • Includes All Plan features
Professional
$69 /User/Month

Billed Annually.

Professional Plan features are

  • No maximum number of agents
  • Unlimited end users or customers
  • 10 GB of storage
  • Unlimited service desks
  • Unlimited email inboxes for converting emails into tickets
  • Includes All Plan Features

PLUS

  • Concurrent and Floating License Tokens available to reduce cost for less active agents, Level 2 and senior personnel
  • LDAP Synchronization Tool - no coding required (additional setup charge)
  • Customer Success Manager

Contact the vendor to get the latest pricing details.

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Disclaimer: The pricing details were last updated on 05/06/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Giva eHelpDesk FAQs

The pricing for Giva eHelpDesk starts at $29.0 per user per month. Giva eHelpDesk has 3 different plans:

  • Team at $29.00 per user per month.
  • Business at $39.00 per user per month.
  • Professional at $69.00 per user per month.

No, Giva eHelpDesk does not offer a free plan.

Learn more about Giva eHelpDesk pricing.

Compare Giva eHelpDesk Pricing Against Competitors

Product name Starting price ($) Billed Unit Free trial Learn more
29 per month per user Yes Giva eHelpDesk pricing
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- - - Yes eHospital Systems pricing
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- - - No PointClickCare pricing
- - - No Pappyjoe pricing
25 per month per user No Insta HMS pricing
- - - No Availity pricing
- - - No Med2X HMIS pricing

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