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Drupal Reviews

User Rating

4.7/5 (Based on 1,685 Ratings)

Rating Distribution

  • Excellent

    76.7%
  • Very Good

    16.3%
  • Average

    3.6%
  • Poor

    3%
  • Terrible

    0.4%

User Sentiments

Flexibility and Customization, Robust Security, Extensive Modules and Plugins, Strong Community Support

Steep Learning Curve, Complex Interface, Outdated User Interface, Performance Issues with Multiple Modules

Do You Use Drupal?

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Review Summary

Drupal is a powerful, open-source content management system (CMS) praised for its flexibility and scalability. Users appreciate its robust security, vast library of modules and themes, and active community support. However, Drupal is often criticized for its steep learning curve, complex interface, and the need for developers to customize it. While suitable for large, complex websites, Drupal may not be the best choice for simple websites or those looking for a more user-friendly experience.

Pros

  • Opensource platform, accessible to anyone.
  • Highly customizable to match specific needs.
  • Strong community support for assistance.
  • A wide range of modules and integrations for added functionality.

Cons

  • Can be complex to set up and manage.
  • Requires technical expertise for optimal utilization.
  • Potential security vulnerabilities due to opensource nature.
  • Limited customer support for nonenterprise users.

AI-Generated from the text of User Reviews

Reviews
AL

Anna L

October 2, 2026 Source: G2.com
Open-Source, Highly Customizable CMS for Complex Content and Permissions
What do you like best about Drupal?It's open-source, extremely customizable, and can accommodate a large amount of content. It works great for our websites that require many content types, user roles and permissions.What do you dislike about Drupal?There was a learning curve when I first started using Drupal, but I was able to draw comparisons from my experience with Wordpress. It does require developers to set up the infrastructure but after that it can be very user friendly for a non-developer.What problems is Drupal solving and how is that benefiting you?Organizing a large volume of content, creating content moderation workflows for large teams, creating different user permissions
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OS

Omar S

June 19, 2026 Source: G2.com
A CMS for today's fast paced word
What do you like best about Drupal?I like that Drupal has a lot of flexibility that usually doesn't require custom codingWhat do you dislike about Drupal?I don't like the complex, nested modules in edit mode. As the page gets more complex, so does the editing, you could get lost in edit mode. I also do not like that there isn't a recyle bin. Once you delete something it's gone forever. Another thing is with the abilty to find and delete files such as pdfs, WORD, EXCEL, etc. If the file is not actively being used on a page, it seems, at least from the end user's interface, that it cannot be deleted. Another thing I dislike is if I have to upload an updated file version of A pdf, i won't be able to keep the same link that people may have bookmarked. It places any files that I upoad into a new directory with the month and year in the folder structure. Other CMS systems I've used I could easily upload and overwrite an existing file and keep the file path the same not breaking the link.What problems is Drupal solving and how is that benefiting you?The CMS of Drupal is a lot better than the one we were previously using. In the past users would need to go to an admin to make changes sometimes for small simple changes. Now all users are able to go in and it is easy enough for them to make edits. Now that we have been using this for a couple of years, we can speak more to it's ease of use and scalability. We are able to easily create long form pages, articles, report pages and other types of mult-media content. The endless customization options and plugins make things a lot easier to do what we need to do.
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VA

Verified User in Accounting

April 3, 2026 Source: G2.com
Flexible, Scalable, and Secure CMS for Complex Content
What do you like best about Drupal?Drupal’s biggest advantage is its flexibility and scalability. It is a highly customizable content management system that allows organizations to build complex websites and applications with advanced content structures. The platform provides strong security features, which makes it widely trusted by enterprises, government institutions, and large organizations. What do you dislike about Drupal? Recommendations to others considering Drupal?Drupal also offers a large ecosystem of modules and integrations, allowing developers to extend functionality easily without building everything from scratch. Its role-based access control, multilingual capabilities, and powerful taxonomy system make it ideal for managing large amounts of structured content. What problems is Drupal solving and how is that benefiting you?
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GR

Gowtham R

February 24, 2026 Source: G2.com
Flexible, Scalable Solution for Large Multisite & Multilingual Apps
What do you like best about Drupal?Flexible and scalable for handling large multisite and multilingual applications.What do you dislike about Drupal?Large and complex applications are slow. Need third parties like redis for better performance.What problems is Drupal solving and how is that benefiting you?Good product for building complex, multilingual brand websites. It handles content-heavy sites with ease and makes managing larger amounts of content feel straightforward.
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TM

Thiemo Müller

November 10, 2025 Source: Trustpilot.com
Drupal is incredibly flexible and open
Drupal is incredibly flexible and open. The only thing greater than the technology is the community behind it.
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RM

Roshan M

February 18, 2025 Source: G2.com
Powerful and amazing tool for CMS content management
What do you like best about Drupal?Drupal is a feasible software that is capable of handling and managing several types of web pages and marketing content easily. Also, it offers great ability to build and launch new websites so quickly and easily and manage the web pages through it. The dashboard of the application is well organized, there is not all the clutter of the plugins seen on it. This application offers a quicker and responsive interface and the tools of it are comprehensive than WordPress. The websites and e-commerce platform and data can be managed in an amazing way with the help of Drupal software, content management and tracking abilities are great of this app. This keeps all the content to be well organized and also manages to organize larger datasets in its database. It is a wonderful open-source tool, with great integrating abilities with third-party applications. The platform has inbuilt template designs for digital marketing, this saves time and there are also the AI features for automatically posting and scheduling the posts for websites. This platform is the best solution for increasing the customers reaching rate.What do you dislike about Drupal?At initial stages, the installation and setup process is quite complex for new users sometimes. Upgrades of the software are very less here, sometimes the functionality gets older.What problems is Drupal solving and how is that benefiting you?Drupal software was the best solution for our team and business, this led to an increase in our productivity and sales ratio. With the help of this tool, we have been able to keep our web pages content managed and secured.
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VC

Verified User in Gambling & Casinos

January 22, 2025 Source: G2.com
I love the security of Drupal
What do you like best about Drupal?For me it is all about security. After finding one our enterprise's sites having issues with Wordpress - security is first and foremost. The wordpress response was less than ideal while Drupal support is top notch. It has impressive administration and customization features, being able to manage any amount and type of content.What do you dislike about Drupal?I have always started and completed a new page in Drupal in just a few minutes and it has been straightforward to understand and effortless to use.Recommendations to others considering Drupal?I would say pricing - it's a bit more expensive than I would like - scalability - feel like this is for "bigger sites" and for smaller might be using an anvil to kill an ant...and then it does seem to be very API driven, whereas Wordpress is much easier to add new functionality.What problems is Drupal solving and how is that benefiting you?Easy to use, especially compared to other open source CMS - which allowed us to get access to users of different skill sets - and help our overall workflow for the enterprise websites.
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RN

Ron N

December 11, 2024 Source: G2.com
but expect a learning curve
What do you like best about Drupal?Drupal has been my go-to platform for over 15 years, and it continues to impress me. The open-source nature and vibrant community make it an exceptional choice for building applications. You can create powerful solutions with minimal coding thanks to its robust core and ecosystem of modules. When custom functionality is needed, it’s easy to extend with custom code in modules.What do you dislike about Drupal?Recommendations to others considering Drupal?Support is abundant, with countless resources, forums, and knowledgeable users ready to help. Once the platform is set up, content creators find it intuitive to manage their content, and the flexible workflows adapt to various needs.What problems is Drupal solving and how is that benefiting you?
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VS

Verified User in Information Technology and Services

April 18, 2024 Source: G2.com
Drupal Continues to Shape the Future of the CMS
What do you like best about Drupal?Flexibility and Extensibility, Strong Community Support, Scalability and many CMS featuresWhat do you dislike about Drupal?Upgrading between major versions can be complicated and time consuming.What problems is Drupal solving and how is that benefiting you?Drupal is a highly configurable content management system (CMS) that offers extensive flexibility to expand its functionality through custom-coded modules. This adaptability allows developers to tailor the platform to meet precise business requirements and innovate beyond out-of-the-box solutions.
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SY

Sushil Y

March 8, 2024 Source: G2.com
Drupal for University of UK Drupal for webpages
What do you like best about Drupal?Very easy to navigate, configure all items, standards being followed, preview of webpage for testingWhat do you dislike about Drupal?Nothing major. Many clicks required, some of them can be avoided.Back button to previous set-up page would be greatWhat problems is Drupal solving and how is that benefiting you?Transition from v7 to v9 of
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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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