Dolibarr ERP CRM Reviews

User Rating

4.9/5 (Based on 142 Ratings)

Rating Distribution

Excellent
93%
Very Good
6.3%
Average
0%
Poor
0.7%
Terrible
0%

User Sentiments

Highly Customizable, Wide Range of Modules, Ease of Use, Comprehensive Business Management

Lack of Multi-Currency Support, Unintuitive User Interface, Limited Mobile Support, Inadequate Manufacturing Module

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Review Summary

Overall, users praise Dolibarr ERP CRM for its extensive features, customization capabilities, and user-friendly interface. They appreciate its strong inventory management, project management, and customer relationship management modules. Many users also find it easy to install, implement, and integrate with other applications. However, some users mention occasional bugs and issues with updates, as well as a lack of comprehensive training and support documentation. Additionally, some users suggest improvements to the reporting and analytics capabilities, as well as the mobile app.

Pros

Opensource software, eliminating licensing fees and offering customization options.
Easy to use and navigate, suitable for businesses of all sizes and technical expertise.
Comprehensive range of features including CRM, inventory management, and accounting, meeting the needs of various departments.
Active community and extensive documentation, providing support and resources for users.

Cons

Steep learning curve for advanced features, requiring time and effort to master.
Lack of dedicated customer support, relying on community forums and documentation for assistance.
Dated user interface and limited customization options, affecting the overall user experience.
Limited mobile accessibility, hindering remote work and onthego management.

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Reviews

GERHARD P

August 21, 2026 Source: G2.com

The Affordable ERP Built for Growing Businesses

What do you like best about Dolibarr ERP CRM?Open source. Flexible. Cost-effective. !What do you dislike about Dolibarr ERP CRM?Outdated User Interface & User ExperienceRecommendations to others considering Dolibarr ERP CRM?The interface feels dated compared to modern SaaS products. Despite recent improvements, the UI still reads as "functional rather than pleasant," creating adoption friction especially with sales teams used to slicker tools . The usability and user-experience are not up to market standards , and the graphical interface is described as "old" "Dolibarr: A Solid ERP, But Integration Needs Work"What problems is Dolibarr ERP CRM solving and how is that benefiting you?

Adrien F

June 13, 2024 Source: G2.com

Dolibarr, the all-in-one ERP & CRM that's easy to use!

What do you like best about Dolibarr ERP CRM?The commercial management process, from quotation to invoice and automated follow-upsWhat do you dislike about Dolibarr ERP CRM?The ticketing tool, not always easy to customizeRecommendations to others considering Dolibarr ERP CRM?Dolibarr allows us to efficiently and systematically manage our clients and suppliers. With its features for managing contracts and recurring billing, we send all our invoices in less than 2 minutes. This saves us valuable time, which we can reinvest in supporting our clients.What problems is Dolibarr ERP CRM solving and how is that benefiting you?

Laurent D

June 12, 2024 Source: G2.com

Powerful software, and easy to use

What do you like best about Dolibarr ERP CRM?A tool to enable a company to have enterprise level applications. I run several businesses with Dolibarr and I am very happy to have found software providing me all I need to manage them with no need to spend time to learn complex processes. With no technical knowledge, you can manage your prospect, customers, agenda, stock, bank account, customer and supplier orders, timesheet, expense reports and more. Installation and setup need only few minutes even if you decide to host software yourself.What do you dislike about Dolibarr ERP CRM?There is no application for iPhone, but works great with Safari.Recommendations to others considering Dolibarr ERP CRM?A good choice for 1 to 100 employees companiesWhat problems is Dolibarr ERP CRM solving and how is that benefiting you?Billing

Jagadeesh R

April 13, 2023 Source: G2.com

"The Best Free ERP CRM for Small and Mid Scale Businesses"

What do you like best about Dolibarr ERP CRM?

As a Core Team member of our business, We have been using Tally for our business needs, which lacks a complete solution for managing all the business requirements. We had been searching for a complete setup that would not empty our coffers. Out of the blue, one day, we got Dolibarr, ver 9.0. Since then, we have been using Dolibarr for our ERP and CRM needs.

What do you dislike about Dolibarr ERP CRM?

Nothing. They are heading towards the right direction, and many improvements were made, and we expect more are in the cookhouse. We are waiting to see the future.

What problems is Dolibarr ERP CRM solving and how is that benefiting you?

Accounting for the whole Company, Salary, Expenditure, Account Journals

HR Management

Product Inventory.

Taxation.

We have been using the Dolibarr for complete Company Management.

Jagadeesh R

April 13, 2023 Source: G2.com

The Best Free ERP CRM for Small and Mid Scale Businesses

What do you like best about Dolibarr ERP CRM?As a Core Team member of our business, We have been using Tally for our business needs, which lacks a complete solution for managing all the business requirements. We had been searching for a complete setup that would not empty our coffers. Out of the blue, one day, we got Dolibarr, ver 9.0. Since then, we have been using Dolibarr for our ERP and CRM needs.What do you dislike about Dolibarr ERP CRM?Nothing. They are heading towards the right direction, and many improvements were made, and we expect more are in the cookhouse. We are waiting to see the future.Recommendations to others considering Dolibarr ERP CRM?Accounting for the whole Company, Salary, Expenditure, Account JournalsWhat problems is Dolibarr ERP CRM solving and how is that benefiting you?HR Management

sébastien s

November 9, 2022 Source: G2.com

"Le CRM leplus polyvalent pour quelques minutes d'installation"

What do you like best about Dolibarr ERP CRM?

Pour une tpe ou une pme c'est bien dolibarr que je recommande. je travail pour des entreprise à une seul ou à cinq personne maximum et dolibar est de loin le crm le plus efficace que j'ai pu voir depuis longtemps.

What do you dislike about Dolibarr ERP CRM?

j'ai encore un peu de mal avec les réseaux et la prise en charge de certain materiel comme les tpe. mais je sais que cela s'améeliore de mois en mois. je n'ai pas pu avoir plus de résultat avec des tpe classique qu'avec des tpe spécifique.

Recommendations to others considering Dolibarr ERP CRM:

Si vous êtes une petite entreprise que vous avez besoin de gèré et d'avancer sans difficulté, c'est diolibarr qu'il vous faut.

What problems is Dolibarr ERP CRM solving and how is that benefiting you?

avec de faible moyen mais un hebergement à la hauteur c'est bien dolibarr qui est le mieux placé.je n'aurais jamais pu aider toutes les petites associations de mon vilage sans dolibarr

Gustavo J L

February 25, 2022 Source: G2.com

"for all companies"

What do you like best about Dolibarr ERP CRM?

I like it because it can be adapted to any type of company and you can handle the administration remotely

What do you dislike about Dolibarr ERP CRM?

I would like it to be easily integrated with opencart, but for the rest it seems great

Recommendations to others considering Dolibarr ERP CRM:

I would recommend that integration with an electronic commerce system be a little more comfortable, especially for novice programmers

What problems is Dolibarr ERP CRM solving and how is that benefiting you?

I am solving the issue of the point of sale, so that the user can sell and it sends me to configuration, what I have solved is a clean installation and the adjustment of the modules according to the company

Kayleigh

October 5, 2021 Source: Financesonline.com

Great for CX engagement and invoices

PROS & CONS

What are the best aspects of this product?

All its features cater to all our needs. Highly recommendable to small businesses out there.

What aspects are problematic or could work better?

We still couldn't maximize it in our foreign units because its terms and conditions are country-specific and Dolibarr doesn't allow payment with different currencies.

What specific problems in your company were solved by this product?

From invoicing to complicated accounting matters, we have become very dependent on Dolibarr

Are you a current user of this product?

Yes

Kayleigh

October 5, 2021 Source: Financesonline.com

Great for CX engagement and invoices

PROS: All its features cater to all our needs. Highly recommendable to small businesses out there.

CONS: We still couldn't maximize it in our foreign units because its terms and conditions are country-specific and Dolibarr doesn't allow payment with different currencies.

Eladio

August 31, 2021 Source: Financesonline.com

We can better serve our clients

PROS: Dolibarr is a robust platform and is highly appreciated by our clients.

CONS: Certain modules need reframing for simpler use.

Dolibarr ERP CRM Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Dolibarr ERP CRM?

Review Summary

Pros

Cons

GERHARD P

Adrien F

Laurent D

Jagadeesh R

Jagadeesh R

sébastien s

Gustavo J L

Kayleigh

Kayleigh

Eladio

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