ComAround Knowledge

About ComAround Knowledge

Deep Dive with Clara AI

ComAround Knowledge™ is cloud-based and AI Knowledge Management Software specifically designed to optimize your support flow and create an excellent agent and customer experience by sharing consistent and personalized knowledge across channels. The Knowledge Management Software is built on the latest Microsoft Azure technology, along with a powerful API platform and automatic translator. ComAround Knowledge™ has an intuitive and verified interface for self-service and is easy for customers to solve problems without contacting manned support.

Screenshots & Videos

Comaround Knowledge Integration with Microsoft Teams

Pricing

Free Trial Available
Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

60%
Momentum

60%
Popularity

60%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

ComAround Knowledge Features

Show Feature Explanation

Show Missing Features

Enterprise Wiki Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%

Search and Navigation Tools

Comprehensive site-wide search, intuitive tagging, and rich metadata.

Mobile Access

Allows accessing the software and product/service related information from a mobile device

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Multi-language Support

Available in multiple languages to support global customers

Built-in Templates

It has bundle of predefined templates that can be used for creating a design

Knowledge Database

Lets you have an access to all your past chat history and documents

Version Control

It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role

Custom Branding

Allows creating a unique identity for a business, product, or service. It includes designing elements like logos, colors, fonts, and messaging that reflect the brand's personality and values.

Export to Document Formats

Export files to various document formats, such as PPTX, PDF, and shareable links

Audit Logging

Address compliance and regulatory requirements through integration with popular SIEM vendors and reporting tools.

Discussion Threads

Helps in ensuring collaboration and exchange of views pertaining to a specific topic through comment posts

Offline Access

Allows users to access files and documents in offline mode

Page Linking

Allows user to navigate to another web page

Rich Text Editor

Allows to write content directly with rich text formatting

ComAround Knowledge Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Team Custom

Features

Start at 5 licenses
Knowledge builder (text, images and video)
One language
Support (Basic)
Azure AD (Identity Server login)
Prepopulated knowledge base

Start Free Trial

Professional Custom

Features

Start at 25 licenses
Knowledge builder (text, images and video)
Up to three languages
Support (Basic)
Azure AD (Identity Server login)
Prepopulated knowledge base
Reporting & Analytics
KCS V6 Verified
ComAround MS Teams app
API calls (Basic)
Dedicated Customer Success Manager

Start Free Trial

Enterprise Custom

Features

Start at 25 licenses
Knowledge builder (text, images and video)
Languages unlimited
Support (Premium)
Azure AD (Identity Server login)
Prepopulated knowledge base
Reporting & Analytics (Extended)
KCS V6 Verified
ComAround MS Teams app
API calls (Pro)
Dedicated Customer Success Manager
Self-Service & Mobile Apps End Users
Custom Design & URL
Decision Tree

Start Free Trial

Premium Custom

Features

Start at 150 licenses
Knowledge builder (text, images and video)
Languages unlimited
Support (Premium)
Azure AD (Identity Server login)
Prepopulated knowledge base
Reporting & Analytics (Extended)
KCS V6 Verified
ComAround MS Teams app
API calls (Pro)
Dedicated Customer Success Manager
Self-Service & Mobile Apps End Users
Custom Design & URL
Decision Tree
Customized environment

Start Free Trial

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 01/04/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ComAround Knowledge Pricing