What are the best aspects of this product?
It has almost everything automated. There is a lot to desire about this product. When you set it up in your system, you do not have to do anything as the backup and storage of data is automated. It takes course from there, which means you will not have to manually update data in the system. This makes it easy to use. Apart from that, the storage is unlimited for a single computer. Regardless of the size of the data you have to backup or store, this tool will be at your service. It is easy to recover or retrieve data that has already been stored in the system. On top of that, it is cost effective, which adds to the benefits you reap from the Carbonite.
What aspects are problematic or could work better?
Just like any other tool, Carbonite has its lows. When it comes to automatic backup it does not do so for all the files. For the case of videos, they did not update automatically on my part. This meant that I have to manually upload them into the system, which not only took a lot of time on my part but also frustrating. Also, the initial backup on my system was too long. It took me more than a week to have 150GB worth of data uploaded into Carbonite. Maybe this was a mistake on my part but I took notice of it just in case it was not a fault on my end. For the part of the cost of the tool, when you are using more than one computer, you will be required to spend a little bit more.
What specific problems in your company were solved by this product?
Although I did not employ Carbonite for business solutions, it has come up as a big help for my home use. I am able to backup data from my computers and laptops, which gives me peace of mind. With the automatic update, I know that my data is safe in all the computers and laptops at home. I do not have to supervise or physically be there for data to be backed up. This saves time and effort which I would have used if I did not have this product. Also, the recovery of files from the system is bliss.
Are you a current user of this product?