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Updated on: February 25, 2021
What is Carbonite ?
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94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Carbonite

A flexible and user-friendly backup application
(329 Ratings) Write Review

Carbonite is a backup application software that provides flexible data protection. It creates backups without affecting the performance of the system. This software gives a feature of unlimited cloud storage along with remote sharing facility that gives access to files from anywhere. Moreover, this software delivers unlimited protection and has a user-friendly interface that allows easy installation. This software has easy recovery options, using which lost data can be restored in minimum time. The free version of this software is available that allows the user to test services before finalizing the purchase.

Carbonite Features Show All Features

Carbonite Technical details

Support Online Customer Type Individuals Medium Business Small Business
API Location / Phone Number Boston, Massachusetts
Deployment Installed - Windows Installed - Mac Category Backup Software

Carbonite Pricing

Pricing ModelFree Trial , Subscription
One Computer
$6 /Month

Features

  • Automatic cloud backup
  • Award-winning support, 7 days/week
  • External Hard Drive backup: Optional
  • Remote file access to computer files
  • Encryption: 128-bit
Multiple Computers from
$24 /Month

Features

  • Includes features of ONE COMPUTER plan, plus
  • External Hard Drive backup
  • FERPA, GLBA & HIPAA support
  • Centralized management & admin controls
Computers+Servers
$50 /Month

Features

  • Includes features of MULTIPLE COMPUTERS plan, plus
  • Encryption: 128 or 256-bit
  • Image Backup and Bare Metal Restore
  • Backup for databases & applications
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Disclaimer: The pricing details were last updated on 04/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Carbonite FAQs

Carbonite is Backup Software. Carbonite offers the following functionalities:

  • Backup Scheduling
  • Encryption
  • Secure Data Storage
  • Remote Access
  • Cloud Storage
  • Automated Storage
  • Compression Option
  • Web Access
  • Mobile Compatibility
  • Incremental Backup

Learn more about Carbonite features.

The pricing for Carbonite starts at $6.00 per month. Carbonite has 3 different plans:

  • One Computer at $6.00 per month.
  • Multiple Computers from at $24.00 per month.
  • Computers+Servers at $50.00 per month.

No, Carbonite does not offer a free plan.

Learn more about Carbonite pricing.

Yes, Carbonite provides API.

Ask the Community View Community

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Carbonite Reviews

OVERALL RATING
4.3
Based on 329 Rating(s)
Rating Distribution
  • 53 %
  • 28 %
  • 12.9 %
  • 2.3 %
  • 3.8 %
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JimSource : financesonline.com
(Reviewed on 04 October 2019)
Automates the back up process

PROS & CONS

What are the best aspects of this product?

The set up process is bliss. I am able to clearly understand how to do it on my own. It has a simple interface which allows me to get up to speed in not time. I am able to schedule which folders or directories I want backed up, during the set up process. The tool in return automatically backs up those folders which saves time and the effort. Also, when you have taken too long to back up your data, this product ends out a notification in the form of email to you, reminding you that you have not backed up data for long and you need to soon.

What aspects are problematic or could work better?

Nothing comes into mind at the moment about what I disliked about this tool. It offers seamless support for your data with the auto-backup feature. You do not have to worry about the security or how safe your folders are. During the set up process, you can determine which files or folders the product should backup which guarantees the security of data. It is a simple tool and has few complications, which are easy to go by once you get started. It delivers according to promise and offers a reliable and cost saving ay through which you can back up and store data.

What specific problems in your company were solved by this product?

It is reliable for all your storage and back up problems. Storing data in a hard drive is not enough let alone secure. Carbonite helps you to correct this by backing up all data that comes into your computer or PC. With this kind of platform, you will be able to recover that data even if your hard drive crashes. You can use a different computer to access or recover your data from the system, which is a life saver. With the automatic back up functionality, you are on the safe side when it comes to dealing with data loss.

Are you a current user of this product?

Yes

...more
MariettaSource : financesonline.com
(Reviewed on 29 September 2019)
Really useful for us. No more accidentally deleted files.

PROS & CONS

What are the best aspects of this product?

This tool does not disappoint. I've had to restore some of our company files a couple of times already, and it really works the way it is advertised. It's very easy to set up as well. All I have to do is to send a link to a user so that they can be part of the workgroup on Carbonite. Whenever a saved data file has been altered, it simply updates the file too. I don't have to go back to square 1 and back-up said file.

What aspects are problematic or could work better?

Carbonite gives the user the option to back-up or not back-up a file or folder. Say I choose the latter and tell the system that there is no need to perform a back-up, it sometimes does not heed this command. If I make the slightest change to the files inside the folder, Carbonite almost instantly backs it up.

What specific problems in your company were solved by this product?

We've had a couple of employees accidentally delete some of our files in the system. Good thing we have Carbonite to restore those files without much of a problem.

Are you a current user of this product?

Yes

...more
FranciscoSource : financesonline.com
(Reviewed on 18 September 2019)
It is cost efficient

PROS & CONS

What are the best aspects of this product?

It has almost everything automated. There is a lot to desire about this product. When you set it up in your system, you do not have to do anything as the backup and storage of data is automated. It takes course from there, which means you will not have to manually update data in the system. This makes it easy to use. Apart from that, the storage is unlimited for a single computer. Regardless of the size of the data you have to backup or store, this tool will be at your service. It is easy to recover or retrieve data that has already been stored in the system. On top of that, it is cost effective, which adds to the benefits you reap from the Carbonite.

What aspects are problematic or could work better?

Just like any other tool, Carbonite has its lows. When it comes to automatic backup it does not do so for all the files. For the case of videos, they did not update automatically on my part. This meant that I have to manually upload them into the system, which not only took a lot of time on my part but also frustrating. Also, the initial backup on my system was too long. It took me more than a week to have 150GB worth of data uploaded into Carbonite. Maybe this was a mistake on my part but I took notice of it just in case it was not a fault on my end. For the part of the cost of the tool, when you are using more than one computer, you will be required to spend a little bit more.

What specific problems in your company were solved by this product?

Although I did not employ Carbonite for business solutions, it has come up as a big help for my home use. I am able to backup data from my computers and laptops, which gives me peace of mind. With the automatic update, I know that my data is safe in all the computers and laptops at home. I do not have to supervise or physically be there for data to be backed up. This saves time and effort which I would have used if I did not have this product. Also, the recovery of files from the system is bliss.

Are you a current user of this product?

Yes

...more
EnriqueSource : financesonline.com
(Reviewed on 03 September 2019)
Flexible regarding access of the backed up files

PROS & CONS

What are the best aspects of this product?

It is an amazing tool when it comes to back up of data and recovery of the same. I can back up data in my home computer and access it when I am away from that computer. All I need is to be connected to the internet and as such I can access my data which was updated or backed up into Carbonite. When a hard drive crashes, I am able to recover data that was backed up in the product. With my office or company computer, data is also backed up into the system where I can access it when at home.

What aspects are problematic or could work better?

It has issues when it is your first time to backup data. As soon as you deploy the system into your business or computer, you will select files you want to backup. Depending on their size, it will take time before the backup process is complete. This time is usually long which can be frustrating and tiring at the same time. Luckily, once you are through with the initial process, the future backups, of data, are smooth all the way. In short, you will have problems when starting off but with time of use of the product, you will get the hang of things both in use and backup operations.

What specific problems in your company were solved by this product?

I am tasked with the role of creating e-learning and thus I work remotely away from the office. This means that my computer is not in the company’s server and thus I have to back up my data independently. Since I deal with numerous programs, video and music files, graphics and the like, I need internal and external storage to handle such volume. Also, I have courses for the e-learning program, which need a secure storage and back up. With my 2TB hard drive and an additional 3TB external hard drive, Carbonite is able to back up all that and make my work easier in the process. I do not have to worry about my programs and files getting lost.

Are you a current user of this product?

Yes

...more
EvelineSource : financesonline.com
(Reviewed on 03 September 2019)
Very important for our business.

PROS & CONS

What are the best aspects of this product?

Carbonite does not discriminate whatever type of file you back up on its system. Be it a video, a photo, a word document--you can rest assured that Carbonite will have a copy of it saved for you for future use. Their support team is very helpful as well.

What aspects are problematic or could work better?

Everything works perfectly fine if you ask me.

What specific problems in your company were solved by this product?

In our line of business, having your data backed up is absolutely crucial. I'm truly grateful for Carbonite and the peace of mind that it gives me and my colleagues.

Are you a current user of this product?

No

...more
CandidoSource : financesonline.com
(Reviewed on 13 August 2019)
The best backup tool there is!

PROS & CONS

What are the best aspects of this product?

First of all, I think it's great that Carbonite offers a trial version. This way, we can test out the features and its environment without fully committing to a membership. So far, we're really impressed with its functions. It's user-friendly and reliable too. Not one file has been overlooked and every single data is accounted for and properly backed up.

What aspects are problematic or could work better?

It's a very smooth program and we haven't come across any issues with this yet. It's a complete 10/10.

What specific problems in your company were solved by this product?

We use this backing tool in the company, and all of our employees love this! Because it's easy to use, implementing this across all silos had not been a problem. It can be used on just about any device too.

Are you a current user of this product?

No

...more
Source : g2crowd.com
(Reviewed on 18 March 2019)
"Carbonite is My Favorite Data Backup Software"

What do you like best?

This computer backup software is my favorite because it has the best and simple user-interface. Carbonite is a fast computer back-up software. Additionally, Carbonite is our first choice because it is 100% secure.

Data stored on Carbonite is organized. Carbonite gave us a free trial. This is the chance that we tool to learn about its key basics.

What do you dislike?

Carbonite is a perfect tool. Since we started backing up data on it, we are yet to experience challenges. Therefore, it is flawless.

Recommendations to others considering the product:

Carbonite is exceptional, easy to use and less expensive. Carbonite offers the best online backup services. It keeps the data secure and well-arranged. These are the key factors that should drive you to choose this amazing online backup software for your enterprises.

What problems are you solving with the product? What benefits have you realized?

Carbonite helps us a lot in storing our data on the cloud. This tool is essential because everyone in our firm knows how to use it, making it easy for everyone of us to upload and access files easily using any device. Carbonite is great and affordable.

...more
Source : g2crowd.com
(Reviewed on 25 October 2018)
"Love this for our Office staff auto backups"

What do you like best?

I can setup someone and send them an email link to setup their own PC to be backed up to carbonite. And with the auto backup feature it can then auto backup anytime a file is changed instead of running a complete backup again. I have also used the Restore feature more then once due to employee deleting files or once in a blue moon HDD failure.

What do you dislike?

I have only run into one minor annoyance. I can right click a folder in windows and say to not back it up however if there is a file change in that fold it will start backing up that file. Slightly annoying more then a problem.

Recommendations to others considering the product

You can't go wrong if you need a simple program to backup user files and profile information on a daily basis.

What business problems are you solving with the product? What benefits have you realized?

File loss due to employee, software or hardware failure. It has saved files that the end user had deleted the day before.

...more
EnriqueSource : financesonline.com
(Reviewed on 15 October 2018)
Flexible regarding access of the backed up files

PROS & CONS

What are the best aspects of this product?

It is an amazing tool when it comes to back up of data and recovery of the same. I can back up data in my home computer and access it when I am away from that computer. All I need is to be connected to the internet and as such I can access my data which was updated or backed up into Carbonite. When a hard drive crashes, I am able to recover data that was backed up in the product. With my office or company computer, data is also backed up into the system where I can access it when at home.

What aspects are problematic or could work better?

It has issues when it is your first time to backup data. As soon as you deploy the system into your business or computer, you will select files you want to backup. Depending on their size, it will take time before the backup process is complete. This time is usually long which can be frustrating and tiring at the same time. Luckily, once you are through with the initial process, the future backups, of data, are smooth all the way. In short, you will have problems when starting off but with time of use of the product, you will get the hang of things both in use and backup operations.

What specific problems in your company were solved by this product?

I am tasked with the role of creating e-learning and thus I work remotely away from the office. This means that my computer is not in the company’s server and thus I have to back up my data independently. Since I deal with numerous programs, video and music files, graphics and the like, I need internal and external storage to handle such volume. Also, I have courses for the e-learning program, which need a secure storage and back up. With my 2TB hard drive and an additional 3TB external hard drive, Carbonite is able to back up all that and make my work easier in the process. I do not have to worry about my programs and files getting lost.

Are you a current user of this product?

Yes

...more
Source : g2crowd.com
(Reviewed on 12 June 2018)
"Carbonite is Safe Secure and Easy to use"

What do you like best?

I like that carbonite is a way to back up our sytem off site and that it is completely secure. I feel confdent every time I use it. I get emails when things aren't working right and they are quick to help me resolve the issues.

What do you dislike?

I have only had one billing issue on their end. They are working to fix it.

Recommendations to others considering the product

The cost can look daunting but when you consider data recovery off site for something that could have been saved in a "cloud based" setting it is worth every dollar.

What business problems are you solving with the product? What benefits have you realized?

We still use a hard copy external drive for our business. But the benefit here is noone can drop it and lose our data.

...more
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Carbonite Screenshots

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