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BetterCloud Reviews

User Rating

4.9/5 (Based on 602 Ratings)

Rating Distribution

  • Excellent

    92.9%
  • Very Good

    2.8%
  • Average

    2.8%
  • Poor

    1.5%
  • Terrible

    0%

User Sentiments

Workflow Automation, Extensive Integrations, Google Workspace Management, Excellent Customer Support

High Pricing, Two Separate Platforms (app.bettercloud.com and g.bettercloud.com), Limited Functionality for Non-Google Integrations, Occasional System Glitches/Bugs

Do You Use BetterCloud?

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Review Summary

BetterCloud garners praise for its user-friendly interface, comprehensive cloud management capabilities, and excellent customer support. Users appreciate its ability to provide visibility and control over cloud environments, streamline IT operations, and enhance security. They also commend its reporting and analytics features for data-driven insights and decision-making. However, some reviewers mention occasional technical glitches and a learning curve for new users. Overall, BetterCloud is highly regarded for its effectiveness in managing and securing cloud environments, making it a popular choice among businesses seeking a reliable cloud management solution.

Pros

  • Centralized management and control of cloud resources.
  • Improved security and compliance through automated governance.
  • Enhanced visibility into cloud usage and costs.
  • Simplified cloud migrations and integrations.

Cons

  • Potential complexity for organizations with large and diverse cloud environments.
  • Limited support for some cloud platforms and services.
  • Occasional performance issues and outages.
  • Steep learning curve for new users.

AI-Generated from the text of User Reviews

Reviews
VS

Verified User in Financial Services

August 6, 2026 Source: G2.com
DLP policy and reporting Former BetterCloud user
What do you like best about BetterCloud?.we stopped using this after Google deprecated a contacts apiWhat do you dislike about BetterCloud?nothing other than Could have a couple more features such as google contacts managementWhat problems is BetterCloud solving and how is that benefiting you?Automating the user onboarding process and controlling
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AS

Aditya S

June 23, 2026 Source: G2.com
Great UI and an Awesome Products Section
What do you like best about BetterCloud?The UI is great—it's easy to use and still very detailed. I also really like the Products section; it’s awesome.What do you dislike about BetterCloud?BetterCloud can improve on reporting. the data that is reflecting from Netsiite integration is not entirely accurateWhat problems is BetterCloud solving and how is that benefiting you?Tracking of software renewals and timely renewal
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VS

Verified User in Information Technology and Services

June 18, 2026 Source: G2.com
Easy IT Process Automation for On/Offboarding
What do you like best about BetterCloud?BC makes it easy for us to automate many of the IT processes we use. I mostly use it to help on/offboard users and it is helpful.What do you dislike about BetterCloud?It would be nice to have more integrated apps. A lot of the apps in BC are not used by our organization.What problems is BetterCloud solving and how is that benefiting you?There's some UI issues they've worked through to help our experience. It's help improve our performance with stakeholders.
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VS

Verified User in Information Technology and Services

June 9, 2026 Source: G2.com
Easy No-Code Workflows That Streamline Life-Cycle Management
What do you like best about BetterCloud?With Bettercloud, it's easy to create no-code workflows that automate repetitive onboarding and offboarding tasks.What do you dislike about BetterCloud?Some actions I need aren’t currently supported by the platform. Also, it would be much easier if all Bettercloud modules were available in a single place, rather than spread across multiple portals.What problems is BetterCloud solving and how is that benefiting you?Bettercloud helps us manage repetitive lifecycle tasks. It streamlines these steps, making our overall processes more consistent and efficient.
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JL

Jonathan L

May 26, 2026 Source: G2.com
Good Product
What do you like best about BetterCloud?On-Off boarding workflows for user's access provisioning and de-provisioningWhat do you dislike about BetterCloud?Adding new applications integrations and adding more actions for the existing ones.What problems is BetterCloud solving and how is that benefiting you?Automation
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MD

Mohamed D

May 22, 2026 Source: G2.com
Systems Analyst
What do you like best about BetterCloud?Onboarding and offboarding, user management, dashboard What do you dislike about BetterCloud?Recommendations to others considering BetterCloud?User Interfae of https://g.bettercloud.com/#/What problems is BetterCloud solving and how is that benefiting you?Easy onboarding and offboarding
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JW

James W

May 22, 2026 Source: G2.com
Better Cloud for Better efficiency
What do you like best about BetterCloud?The new UI is clear and simple to use and helps save me time when managing users.What do you dislike about BetterCloud?still could use some more features to help improve searching for filesWhat problems is BetterCloud solving and how is that benefiting you?Changing access permissions of drive files and changing delegations on accounts as well as finding drive files. Very useful for managing user content and access as well as backup.
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AB

Alicia B

May 15, 2026 Source: G2.com
Powerful, Customizable Automation with Extensive Integrations and Training
What do you like best about BetterCloud?It enables all sorts of automation. It's far more customizable than any othe platform that we've looked into, and easier to use. Native integrations exist with so many apps, and you can create workflows that manage user accounts and create other triggers. It does, for us, also require some use of Google Apps Script, but their onboarding training is very extensive.What do you dislike about BetterCloud?There are a couple things it can't do. Some employee changes can't be managed this way. It is generally fantastic for employee onboarding and offboarding though, ensuring everyone is properly rostered where needed.What problems is BetterCloud solving and how is that benefiting you?Mostly employee onboarding/offboarding efficiency, but some other things as well.
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VE

Verified User in E-Learning

May 15, 2026 Source: G2.com
How Bettercloud saves you time?
What do you like best about BetterCloud?I can automate workflows to reduce time spent on mundane tasks. It makes it so easy to create workflows if the apps are native. The support team is awesome! My customer success manager is great!What do you dislike about BetterCloud?Not all cloud apps are natively supported.What problems is BetterCloud solving and how is that benefiting you?Automating onboarding/offboarding tasks saves me time.
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BB

Brian B

May 15, 2026 Source: G2.com
Effortless Automation and SaaS Management
What do you like best about BetterCloud?I love how easy it is to automate onboarding and offboarding tasks with BetterCloud. It helps ensure that our new employees are set up properly and that outgoing employees are dealt with swiftly and completely. It allows us to remove access and modify all the proper settings when they leave. The ability to automate these tasks saves us a ton of time and labor when dealing with accounts as people enter and leave the organization. Additionally, the initial setup was very easy, thanks to the BetterCloud onboarding team, who helped get us up and running quickly and explained all of the functionality and how to use the system.What do you dislike about BetterCloud?There are some integrations with certain SaaS platforms that are limited in their functionality and don't have some functions that we would prefer to use. It would be nice if they were able to flesh out some more complete and thorough functionality with various SaaS platforms that we utilize.What problems is BetterCloud solving and how is that benefiting you?BetterCloud helps us manage our SaaS software by automating menial tasks, saving time and labor in onboarding and offboarding employees, ensuring proper setup and swift access removal.
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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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