Home/ Expense Management Software/ AppZen/ Reviews
Updated on: February 16, 2025
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Futuristic finance tracking system for modern teams
38.5%
50%
9%
2.6%
0%
AI-Powered Audit Accuracy, Time-Saving Automation, Fraud Detection, Mobile Receipt Capture
Currency Conversion Limitations, Integration Issues, Lack of Real-Time Notifications, Limited Reporting Functionality
AppZen's expense report automation software receives positive feedback for its ease of use, time-saving capabilities, and ability to detect fraudulent transactions. Reviewers highlight its user-friendly interface, which simplifies the expense reporting process and allows for seamless integration with existing systems. The software's automation capabilities are also praised for reducing manual work and increasing efficiency. Additionally, AppZen's fraud detection feature is noted for its accuracy and effectiveness in identifying suspicious transactions. Overall, users appreciate AppZen's ability to streamline expense management and improve compliance.
AI-Generated from the text of User Reviews
Duplicate expense check, with in report, across the reports and across the systems (T&E and AP)
There are no dislikes, but would be more intrested in to see the feature of excluding an expense line and approving the rest.
Like i mentioned previously the duplicate audit check is a wonderful option, we dont have to do manual check to find it
Appzen has the functionality to implement the audit rule per your company's travel policy and to follow this rule to identify the risk level so as to determine the audit way of working
Could the UI be improved to be more friendly?
It helps us identify the risk level of the claimed items, and we can focus on the high-risk things purposely to make the audit job more efficient
The AI technology within AppZen ensures that the expenses are audited thoroughly and risks are flagged appropriately.
AppZen can further improve on data integration between cloud platforms.
AppZen ensures 100% audit of business expenses with the ease of automation.
AppZen is extremely helpful in keeping our employee expense reports compliant with our internal policies.
The window for employees to respond to "requests for more information" emails is short. The link should stay active for longer than 72 hours.
It enables our company to become proactive with our internal audits. We did not have an effective review process before AppZen.
Customer support and continued improvement/usefulness of the product.
There has been no negatives for me as a user thus far
Expedited reimbursement to employees and accurate auditing.
AppZen is most helpful in flagging errors where we customize and create travel expense rules that the system follows. It also helps in flagging different levels of risk of the expense item. High, Mid, and Low.
There are times where AppZen would flag errors due to the reimb receipt copy being blurry, or having a different date format. Reimbursement for meal expenses is flagged because the tip and total on the final copy are handwritten thus not matching the amt requesting for reimb.
AppZen if solving the problems of spotting employees that are not following travel guidelines, such as going over team event budget limits, submitting duplicate reimb of expenses, submitting charges passed our 90-day deadline to submit, employees not attaching itemized receipts, employees attaching receipt that do not conform. employees submitting expenses for reimb, passed the amount allowable amount.
100% audit. Great integration with Concur thru API, many differnet models wich can be adjusted as per the company needs. High confidence in major markets, good confidence in smaller markates. Receipt translation, customization of rejection messages, great reporting capabilities and fast customer service support.
some of the audit models dont provide enough details. example: anti bribery and fraud audit model does not say which databases it's connected to.
shows duplicate with deleted expense reports.
increases productivity, removes manual work, increases compliance, great reporting capabilities. speeds up processing of the expenses.
100% audit review, removing repetitive tasks and manual work. increase of compliance and good customization. speeds up processing of expense reports which are medium or low risk.
The speed. Appzen through AI is able to review epxense reports in a matter of minutes. Our reports neve sat in queue for more than an hour. Comments can be pre-programmed so they are easy to understand by the traveler. It helped our compliance 100%.
Our setting - we should have taken AppZen's advice and only manually the top offenders. Instead, our team decided to audit too many small items and we were a bit overwhelmed on days when we had to extract for payment.
It is a great tool to audit expenses before they are paid out to the employee. It can be used to educate by letting employees know that the company is watching for proper receipts, non-reimbursable items and compliance to policy. You will see a drop in card abuse because employees do not like getting flagged and put on a report. Great reporting capability as well.
Increased compliance is the biggest achievement for auditing prior to payment. Receipt compliance & use of correct expense types were monitored but also other comments were helpful - those that notified our travelers of our travel policy - i.e. no luxury cars, no fuel pre-purchase, etc.
Very well designed app useful for users.
I didnot find anything bad in this app .
This app enables the business to automate audit process by uploading receipts and expenses. I would recommend highly this app.
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1. Catches duplicates
2. Keeps track of annual, monthly and onetime only stipends
3. Catches fraud
4. Allows more reports to be auto approved accurately.
Sometimes expense reports get stuck in the AI audit, would be nice if it sent out a message to let us know that a report has not moved through as it should.
AppZen is auditing reports with great accuracy which enables more reports to be auto approved for reimbursement. Our team can then focus on other areas of Travel and Expense.