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Amplitude Reviews

User Rating

4.9/5 (Based on 3,463 Ratings)

Rating Distribution

  • Excellent

    92.2%
  • Very Good

    6.3%
  • Average

    0.6%
  • Poor

    0.9%
  • Terrible

    0%

User Sentiments

Ease of Use, Powerful Analytics Capabilities, In-depth User Insights, Extensive Integrations

High Pricing, Occasional Performance Issues, Limited Customization Options, Steep Learning Curve for Advanced Features

Do You Use Amplitude?

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Review Summary

Amplitude Analytics garners widespread praise for its user-friendly interface, customizable dashboards, and robust data analysis capabilities. Users appreciate its intuitive design, making it easy to set up and use, even for those with limited technical expertise. The platform's ability to integrate with various data sources, including mobile apps, websites, and third-party tools, is also highly valued. Reviewers highlight Amplitude's real-time analytics as a key strength, enabling them to monitor and respond to user behavior promptly. Additionally, the platform's comprehensive reporting options and ability to create custom reports are seen as valuable assets for data-driven decision-making.

Pros

  • Detailed analytics and reporting capabilities.
  • Userfriendly interface and intuitive design.
  • Powerful data visualization and customization options.

Cons

  • Steep learning curve for advanced features.
  • Limited support for realtime data analysis.
  • Can be expensive for small businesses.

AI-Generated from the text of User Reviews

Reviews
NS

Naina S

October 30, 2026 Source: G2.com
Detailed Tracking and AI Assistance That Delivers
What do you like best about Amplitude Analytics?Such detailed tracking and AI assistanceWhat do you dislike about Amplitude Analytics?Some metrics and functions are quite complicated, not easy to understand even if you read the docsWhat problems is Amplitude Analytics solving and how is that benefiting you?It has given so many people in our business access to insights they need, as and when they need it. It also lets us target people, so insight to action loop is short and fast.
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BA

Bali A

October 30, 2026 Source: G2.com
Powerful Behavioral Analytics and Experimentation
What do you like best about Amplitude Analytics?What I like most about Amplitude Analytics is how it turns user behavior data into actionable insights. Tools like funnel analysis, retention analysis, user segmentation, and dashboards make it easier for me to see how users interact with a product and to spot opportunities to improve the overall user experience. I also find Session Replay helpful for digging into user journeys and pinpointing where users run into difficulties. Its experimentation capabilities are especially valuable for comparing different experiences and supporting data-driven decisions. Overall, Amplitude Analytics offers a strong mix of behavioral analytics, visualization, and experimentation within a single platform.What do you dislike about Amplitude Analytics?Although Amplitude Analytics offers powerful analytics and experimentation features, some advanced capabilities can take time to understand, especially for new users. Setting up event tracking, configuring funnels, and interpreting experimentation results may require additional technical knowledge. The platform could improve the onboarding experience by providing more step-by-step guidance, simpler explanations of advanced metrics, and clearer recommendations when configuring reports. These improvements would help new users become productive more quickly.What problems is Amplitude Analytics solving and how is that benefiting you?Amplitude Analytics helps me understand user behavior, analyze product performance, and identify areas where the user experience can be improved. Features such as funnel analysis help identify where users drop off, while retention analysis provides insights into whether users return to the product. Session Replay helps investigate user journeys and potential usability issues, and experimentation features support data-driven decisions when comparing different experiences. These capabilities make it easier to turn product usage data into actionable insights, improve decision-making, and identify opportunities to increase user engagement and retention.
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VT

Verified User in Telecommunications

October 30, 2026 Source: G2.com
Feature-Rich Amplitude with Game-Changing AI Integrations
What do you like best about Amplitude Analytics?I like all the many features of Amplitude including decent and accurate event tracking, the ability to push data in from our databases and servers, session recordings, heatmaps, and AI integration allowing us to pull data when writing reports or bug fixing etc. Integrating with Claude and ChatGPT is a bit of a game changer in terms of how we work. The interface is clear and easy to use, and pretty fast at pulling data and filtering however you want. It is a bit expensive, but at the same time it's invaluable.What do you dislike about Amplitude Analytics?It can be complicated to get started. Our initial attempts made a bit of a mess of the data so we hired a 3rd party company to help get us set up, and create tracking plans for our various websites.What problems is Amplitude Analytics solving and how is that benefiting you?We are able to spot where users have difficulty on the sites, and can use screen recordings to help find issues. It is very useful to be able to filter by custom parameters and has helped flag when we are under attack by bots or if we have a sudden issue with a payment processor etc.
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VS

Verified User in Information Technology and Services

October 30, 2026 Source: G2.com
Simple, Straightforward Dashboards and Handy Guides & Surveys
What do you like best about Amplitude Analytics?It’s really simple to build dashboards. Their Guides and Surveys tool is also very handy when it comes to giving trial users an opportunity to learn your product. The UI is straightforward enough that, as long as you have the eventing clearly spelled out on your side, you can put together a checklist in probably 15 minutes.What do you dislike about Amplitude Analytics?It’s front-end data only. Sometimes having a backend component can be more accurate, but honestly, it’s not a deal breaker by any stretch. I can still understand how my funnel is performing and pull together dashboards quickly.What problems is Amplitude Analytics solving and how is that benefiting you?Data team pressures. As a product manager, I can jump in on my own and build funnel dashboards to better understand where I need to solve user problems, without needing any additional involvement from other teams.
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VS

Verified User in Computer Software

October 29, 2026 Source: G2.com
Flexible Event Queries and Charts for Powerful Insights
What do you like best about Amplitude Analytics?The queries let us select properties from any event and visualize them using different types of charts.What do you dislike about Amplitude Analytics?I don’t exactly dislike it, but when I select an event tied to a query, I usually want to track what the user was doing right before and right after that query. There is a way to view users, but the flow could be more straightforward and easier to follow.What problems is Amplitude Analytics solving and how is that benefiting you?It helps me understand which features are in use and how exactly it is being used.
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VS

Verified User in Computer Software

October 29, 2026 Source: G2.com
Are people stuck in a screen? Do we need to apply more pressure after a paywall? Amplitude Analytics Makes Trend Spotting Effortless with an Intuitive, Smooth UI
What do you like best about Amplitude Analytics?What I love about Amplitude Analytics is how easy it is to spot trends and see changes between different periods. It may seem easy, but the degree of personalization is out of the box. We are a subscription based SaaS, so having real time data of events we can set up is a game changer. For instance, how many users have seen a hard paywall in the last week. This is gold for the sales team to improve conversion rates at key stages.What do you dislike about Amplitude Analytics?Even if there's an onboarding, I feel like I don't know what half of the stuff on the left menu does and maybe I'm missing out on some important features I could benefit from.What problems is Amplitude Analytics solving and how is that benefiting you?Amplitude Analytics helps us understand how our users are using the product, from leads to long term customers. This helps detect possible problems at early stages.
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VS

Verified User in Information Technology and Services

October 29, 2026 Source: G2.com
Easy-to-Use, Reliable Analytics with Great Charting
What do you like best about Amplitude Analytics?It’s easy to use and reliable—two characteristics I value a lot when choosing an analytics tool. In my day-to-day use, I’ve been exploring different types of charts, and all of them have worked well so far.What do you dislike about Amplitude Analytics?As someone based outside the US, I think the pricing should take different regions into account. There’s a huge market out there, and Amplitude would likely benefit from offering location-based pricing so it feels more affordable for people in other countries.What problems is Amplitude Analytics solving and how is that benefiting you?We’ve been rolling out redesigns across the company, and we’ve been using it to track how users are migrating to the new tools.
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KJ

Kristian J

October 29, 2026 Source: G2.com
Easy to check adoption of new features Easy Dashboard and Chart Creation with MCP Connectors
What do you like best about Amplitude Analytics?It is easy to create dashboards and charts using MCP connectorsWhat do you dislike about Amplitude Analytics?AI that is available in Amplitude has not much idea about the product and that is frustratingWhat problems is Amplitude Analytics solving and how is that benefiting you?Easy to ship features with feature flags, and to do stage rollouts.
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AS

Ashok S

October 29, 2026 Source: G2.com
Amplitude: Easy to Use, Powerful Integrations, and Great New AI Querying
What do you like best about Amplitude Analytics?I have been a long-time user of Amplitude. I love it for its ease of use - Anyone can use it, and the learning curve is not steep at all. All the great integrations out of the box adds value (like Google Ads, Meta Ads for business teams, JIRA for product teams, etc.)What do you dislike about Amplitude Analytics?Recommendations to others considering Amplitude Analytics?The new AI features allow for natural language querying, which builds on an already spectacular product analytics suite.What problems is Amplitude Analytics solving and how is that benefiting you?The initial integration and onboarding could have been better. The 3rd party team assigned to us was more interested in ticking boxes, it felt like, and they did not have specific expertise to understand our use case (news media).
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VU

Verified User

October 29, 2026 Source: G2.com
Powerful AI-Powered Analytics, Despite Dashboard Navigation Hurdles
What do you like best about Amplitude Analytics?I like that I can integrate Amplitude Analytics with Claude and use its MCP tool to create analytics dashboards. I also like the different filters in each chart, which let me look at how features are working for different user cohorts and regions. The AI tool lets me create charts through chat and helps me find out which events are available when I’m unsure whether we track a particular user flow. Amplitude Analytics helps me understand feature adoption, the steps users take, and what improvements we need to make. Setup was pretty easy; a developer had to add the script, but apart from that it was easy.What do you dislike about Amplitude Analytics?I have to create my own spaces and keep navigating between them and my dashboards. There’s too much navigating to find the right dashboard. Keeping recently used dashboards or letting me bookmark them would be helpful.What problems is Amplitude Analytics solving and how is that benefiting you?Amplitude Analytics helps me understand whether a feature is working out, the steps users are following, and what improvements we need to make. It helps me understand the feature through and through.
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