Aiello Task Management System Pro (Aiello TMS Pro)

About Aiello Task Management System Pro (Aiello TMS Pro)

Deep Dive with Clara AI

Aiello Task Management System Pro (TMS Pro) is a comprehensive operations platform designed to streamline communication and task handling across all hotel departments. Specifically built for hospitality, it centralizes guest requests, housekeeping, and maintenance issues into a single digital system, eliminating paper‑based workflows and reducing miscommunication. With real‑time notifications and management dashboards, staff can ensure every task is tracked, assigned, and completed efficiently. Beyond operational speed, TMS Pro enhances the guest experience through faster response times and supports sustainability initiatives. It empowers hotels to elevate service standards and make data‑driven decisions for seamless daily operations.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

88%
Reviews

60%
Momentum

60%
Popularity

60%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

Large Enterprises
Medium Business

API Support

NA

Modes of Support

24/7 (Live rep), Business Hours, Online

Aiello Task Management System Pro (Aiello TMS Pro) Features

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Hotel Management Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

88%

Reservations Management

Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner

Multi-Property

Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.

Marketing Management

Documents, tracks and also helps to access all data pertaining to the marketing department

Maintenance Management

Helps in recording vital data concerning the overall maintenance of a hospitality property

Housekeeping Management

Helps in monitoring and managing all housekeeping related activities done in hotels

Guest Experience (GEM)

Helps in logging essential data that can be used to improve guests staying experience in the hotel

Hotel Group Management

Helps in managing a chain of hotels under a particular group

Front Office Management

Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertips

Employee Management

Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise

Catering

Helps in storing necessary information related to catering or food services offered to guests at the hotel

Reviews Management

Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels

Point of Sale (POS)

Ensures that the service selling and financial transaction related activities are completed efficiently and timely

Online Hotel Booking

Helps the staff in accepting and confirming online booking and reservations made

GDS / OTA Integration

Helps in providing room availability and pricing information to a large base of potential guests through online travel agencies

Aiello Task Management System Pro (Aiello TMS Pro) Pricing

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Aiello Task Management System Pro (Aiello TMS Pro) Reviews

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Aiello Task Management System Pro (Aiello TMS Pro) FAQs

How does Aiello TMS Pro support hotel-specific customization?

Aiello TMS Pro lets hotels create custom workflow templates for any task or team, making it easy to fit any structure. It also supports cross-department workflows to ensure seamless coordination and accountability.

How long does it take to launch Aiello TMS Pro?

Implementation takes 2 weeks to 3 months, depending on task complexity and system integrations. The process includes data setup (rooms, teams, task templates) and staff training, led by a dedicated consultant to ensure a smooth rollout.

What is the pricing model for Aiello TMS Pro?

Aiello TMS Pro uses a subscription model based on room count. With modular Aiello One services, hotels pay only for the features they need—making it flexible and scalable.

What is Aiello Task Management System Pro (Aiello TMS Pro) used for?

Aiello Task Management System Pro (Aiello TMS Pro) is Hotel Management Software. Aiello Task Management System Pro (Aiello TMS Pro) offers the following functionalities: