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800.com Reviews

User Rating

4.9/5 (Based on 1,106 Ratings)

Rating Distribution

  • Excellent

    96.4%
  • Very Good

    1.9%
  • Average

    0.6%
  • Poor

    0.7%
  • Terrible

    0.4%

Do You Use 800.com?

Write a Review

Review Summary

User reviews of 800.com are generally positive, highlighting the platform's ease of use, competitive pricing, and responsive customer service as key strengths. Users appreciate the ability to acquire vanity numbers, manage calls and voicemails efficiently, and streamline business communications. However, some users mention a lack of flexibility in call routing options, concerns about the cost of text messaging features, and occasional issues with call quality.

Pros

  • Easy setup and intuitive interface for managing calls.
  • Reliable service with minimal downtime and good call quality.
  • Offers a centralized platform for call management with features like call forwarding and voicemail.

Cons

  • Some users experience delays in call routing, potentially impacting customer experience.
  • The pricing can be considered high compared to other services, especially for basic features.
  • Limited customization options in the call forwarding menu and for call display names.

AI-Generated from the text of User Reviews

Reviews
JH

Jan-Erik H

September 26, 2026 Source: G2.com
Easy Call Forwarding Keeps Me Always Available
What do you like best about 800.com?.1it is very easy my customer get straight to my cellphone since I have forwarded my number This make me always availableWhat do you dislike about 800.com?I dont really have anything to complain aboutWhat problems is 800.com solving and how is that benefiting you?My customer can call from anywhere in the world without getting slammed with expensive roaming charges
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KB

Kimberly B

September 23, 2026 Source: G2.com
Affordable and Reliable with Desired Vanity Numbers
What do you like best about 800.com?I really like that 800.com is low maintenance, which means I don't have to do anything on a regular basis. It just works without hassle. Also, I got a vanity number, which is less expensive than Ooma, and it was already cheaper than most competitors.What do you dislike about 800.com?I wish it had a conference line option. Basically, I would just like an option whereby I can have 3 or 4 people call in at the same time.What problems is 800.com solving and how is that benefiting you?I got a vanity number that's less expensive, and it's low maintenance. I don't have to do anything regularly, it just works.
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VC

Verified User in Consulting

September 21, 2026 Source: G2.com
Affordable Call Solution for Startups on a Tight Budget
What do you like best about 800.com?As a start-up with very little operating capital, 800.com provided an affordable solution to my business call needs.What do you dislike about 800.com?I have not experienced anything that would cause me to dislike 800.com.What problems is 800.com solving and how is that benefiting you?800.com has provided an affordable solution to my business call needs.
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VS

Verified User in Financial Services

September 19, 2026 Source: G2.com
com Easy Sign-Up and Navigation—Pay and You’re Ready to Go
What do you like best about 800.com?easy to sign up, the app is easy to navigate. basically pay and you're ready to goWhat do you dislike about 800.com?multicurrency pricing, my company is from canada so pricing in CAD would be helpfulWhat problems is 800.com solving and how is that benefiting you?my company needed a 1800 number so it was an easy solution to apply via 800.
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VU

Verified User

September 14, 2026 Source: G2.com
com
What do you like best about 800.com?I find that 800.com provides reliable 800 and landline numbers at excellent prices. Their customer service is superior to any other company I've used, and their pricing is very inexpensive. The initial setup was very easy, with a super-efficient system.What do you dislike about 800.com?Not one thing.What problems is 800.com solving and how is that benefiting you?800.com provides reliable 800 numbers and landlines at excellent prices, making them a cost-effective solution for both business and personal use. Superior Service and Unbeatable Pricing with 800.
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MD

Mackenzie D

September 11, 2026 Source: G2.com
I could put on my website for mass visibility Simple, Easy-to-Understand Website with Great Features
What do you like best about 800.com?I like the features that were offered to me for the plan that I purchased. I like the simplicity of the website and it’s all easy to understand.What do you dislike about 800.com?I don’t really have anything that I dislikeWhat problems is 800.com solving and how is that benefiting you?I needed a dedicated number that people could reach out to me that
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IA

Ira A

September 10, 2026 Source: G2.com
Easy to Use, Smooth Performance, and Great Value
What do you like best about 800.com?We’ve been very happy with 800.com and use it regularly to manage our toll-free business calling. The interface is clean and intuitive, and the mobile app is especially convenient for managing calls and staying connected when I’m away from my desk. Call forwarding has worked smoothly and reliably for us, and features like custom greetings, voicemail, call recording, texting, and call analytics make it easy to manage our business communications from one place.What do you dislike about 800.com?Recommendations to others considering 800.com?Performance has been excellent so far. Calls route properly and we haven’t experienced any significant reliability or technical issues. I also like that 800.com offers integrations with CRM platforms as well as Zapier and Make, along with API and webhook access. That gives us plenty of flexibility to connect our phone service with other parts of our workflow as our needs grow.What problems is 800.com solving and how is that benefiting you?
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VS

Verified User in Legal Services

September 6, 2026 Source: G2.com
Professional Number with Handy Voicemail Notifications
What do you like best about 800.com?Having a professional number and notifications when I have a voicemail.What do you dislike about 800.com?I received random 800 number calls with no voicemails and then it charges me for them.What problems is 800.com solving and how is that benefiting you?Having a professional business number and keeping my cell phone private and not using it for business.
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VE

Verified User in Oil & Energy

September 4, 2026 Source: G2.com
Easy to Use, Perfect-Fit Business Numbers with Smooth SMS Verification
What do you like best about 800.com?It’s very easy to use, and it helps make sure you get a phone number that fits perfectly for your business. I also like the SMS verification system—it makes it super easy to get my numbers verified and provisioned for texting.What do you dislike about 800.com?Sometimes it’s a little difficult to navigate through the menus. For example, the other day I tried to find the menu to change the caller ID for one of my numbers, but I wasn’t able to locate it.What problems is 800.com solving and how is that benefiting you?It saves me from having to spend thousands of dollars on a localized PBX system for my business, and it also gives me the ability to text my clients. I also appreciate the call routing and forwarding features, which help make sure my clients reach the right people at the right time.
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PH

Paige H

September 2, 2026 Source: G2.com
Inbound call tracking
What do you like best about 800.com?Valuable operational insight derived from phone based customer interaction.What do you dislike about 800.com?Strategic planning dashboard for long term communication record. The ability to quickly established new contact point for emerging opportunity.What problems is 800.com solving and how is that benefiting you?Solve inefficiency in collecting structure feedback from large group of caller's.
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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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