MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
What is Paradial and how does it work?
Paradial is a cloud phone prospecting platform for B2B sales teams doing outbound calls. It dials up to five numbers in parallel, automatically detects and drops voicemails and unanswered lines, and connects the rep to the first prospect who actually picks up. Reps stop waiting through dial tones and spend their time in real conversations instead. Around the dialer, Paradial covers the rest of the calling workflow: contact lists and campaigns, call scripts per persona, call recording with AI analysis, team performance analytics, and CRM integrations. It runs entirely in the browser, with nothing to install, and is hosted in France under GDPR.
Read more70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is CXone Personal Connection and how does it work?
NICE inContact CXone Personal Connection is a patented proactive predictive dialer that generates more revenue and fewer hang-ups. Set the right tone and connect with more customers in less time. Get the most revenue out of your dialing lists and retain your best employees by helping them attain quota. Reach customers proactively through low-cost channels, like SMS and agentless dialing, with personalized, timely communication. NICE inContact offers the right capabilities and expert services to help you define your compliance needs and reach your goals.
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CXone Personal Connection Pricing
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Callback Tracker and how does it work?
Callback Tracker offers a solution that helps its users initiate a conversation with their potential clients and retain their contact information as a lead. It targets any business that markets its products and services on the internet. The users can add a click to call widget on their websites through which visitors can request a callback. The widget uses artificial intelligence (AI) to track and organize their conversations. To set it up, users need to sign up on its website, select widgets they are interested in and use the "Code Embed" tab to obtain their personalized code. Alternatively, they can also download a plugin for WordPress. The tool allows them to monitor, record, and playback conversations. Widget styling options such as colors, schedule, and behavior are available. A caller greeting voice can be customized, and a caller ID is also available. Users can even connect their Callback Tracker account to their Google Analytics Dashboard to see graphs and use Google to analyze their data.
Read moreSW Score Breakdown
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Voiptime and how does it work?
Voiptime is a cold calling software that is based not the cloud and drives the outbound sales of businesses. It automates the calling process with intuitive features such as preview dialer, power dialer, and predictive dialer systems. The tool packs all the capabilities of a phone dialing software into a neat package that can boost the ROI of businesses. All the three auto dialers are backed by a unique dialing logic. It even makes use of Webhooks and an API to pave way for two-way integration. Voiptime even includes local DID phone numbers for the US and up to a hundred other countries. With the help of a real-time dashboard, managers can bring themselves to speed with recent agent activities and the progress of various call campaigns that agents are working on. And a built-in CRM system sports complete client cards and information. Features include personalized conversations, downtime minimisation and maximum connect rate.
Read moreSW Score Breakdown
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is IntelliDialer and how does it work?
IntelliDialer software dramatically increases sales results by delivering speed, efficiency and predictability to the sales process. The integrated solutions provide seamless access & transfer of data between both systems and integrated reporting of call logs and contact histories. Offers you on-demand stats for your entire team and tracks dials, call dispositions and meetings that have been set. Enables your sales organizations to make calls directly from Salesforce.com, and automatically captures, tracks and reports all calling activity within Salesforce.com.
Read moreSW Score Breakdown
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Dialpad Contact Center and how does it work?
Dialpad Contact Center is an AI-powered call center that enables real-time transcriptions, sentiment analysis, and combat cards to let your customers engage more deeply. It allows you to deploy online contact centres and agents all around the globe in just a matter of minutes. With Dialpad Contact Center, you can stay connected to your contact center no matter where you are or what device you're using. It enables customers to pick interactive voice answers by key or voice in minutes and extract customer feedback in real time. With agent help cards that appear at the right time, you can provide more customized client experiences. It helps you assign appropriate agents to customers, depending on their skill level and availability. With emotional IQ and action items, you can get the quickest, most accurate transcribing in the market. It equips managers with tools like Take-over, Barge-in, and Listen-in controls so they can inspect when necessary. Additionally, managers can get real-time feedback on how they're performing along with analytics and QA scorecards for individuals that let you keep track of agent performance.
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Dialpad Contact Center Pricing
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