Voxia Alternatives and Competitors

allZen represents a groundbreaking advancement in conversational intelligence, poised to redefine the landscape of business operations. This mission is to empower business leaders and agents with the transformative capabilities of AI-driven insights, making them dedicated customer advocates and driving unparalleled business success. At the core of CallZen's innovation are cutting-edge Machine Learning algorithms that meticulously analyze and extract insights from the interactions between agents and customers across a multitude of communication channels, including calls, chats, and emails. This invaluable analysis serves as the driving force behind business growth and the enhancement of service quality. CallZen's prowess extends to multilingual conversations, excelling in accurately transcribing and analyzing calls, even in scenarios involving a single communication channel. It achieves this by identifying speakers, capturing sentiments, and automatically detecting vital entities mentioned during the interactions. Incorporating CallZen into your business is a seamless process. Our platform integrates flawlessly with industry-leading Customer Relationship Management (CRM) systems, Auto Dialers, and Calendars. This ease of integration ensures that businesses can continue their operations without interruption, allowing them to analyze millions of calls within minutes.

Sales.AI is a sales software that uses artificial intelligence to engage and assist with customers digitally for giving them a real-time personal experience. The software provides the sales team with the best tools onboard, and hence increases the customers satisfaction as well as reduce onboarding time. This helps immensely in improving sales. Sales.AI enables its users to make maximum utilisation of time by ensuring the availability of agents for customers. The software assists users at the time of incorporating customers and solving their queries during POS. Moreover, the sales team provides assistance to customers if anything still remains unanswered. Users can create and use shortcut messages for the commonly used replies in order to save time and provide prompt answers to increase customer engagement. The application provides contextual form assistance at any step where there is a problem and the AI-powered chatbots resolve any query raised. Agents help customers by co-browsing with them to provide instant support.

AI Chatbot is the ideal solution for their customer service needs. It offers a fast and reliable way to resolve customer inquiries quickly and efficiently. AI Chatbot has been designed to understand their specific business needs, allowing it to quickly resolve an impressive 90% of specific support inquiries. This automated solution takes the strain off of their customer service team while still providing an incredibly high-quality experience for their customers. AI Chatbot delivers an unparalleled level of convenience and precision when addressing popular customer questions and concerns. Give their customer service team a break and let AI Chatbot instantly provide the level of service that their customers expect.

Ozonetel CloudAgent is a call centre monitoring software designed for performing the most critical challenges relevant to the place. This includes managing high call volumes, slashing costs and accelerating responsiveness. It is mainly aimed at boosting sales and customer service agent performance while providing full control and visibility to managers. There are several products by Ozonetel CloudAgent out of which the most innovative and sought-after solutions include a modern IVR for a proactive experience of inbound calling, CRM integrations with software like Salesforce and Hubspot and leading industry features like advanced sentiment analysis, ACD and smart routing. AI-bots look after L1 queries while the sticky agents feature autoroutes pre-existing customers to the same agents to retain their loyalty. The AI-bots also enable rapid wrapping up of calls and chats. The software offers multiple methods for routing calls which in turn ensures that every query is answered and handled by an expert in the respective field. Customer journeys are auto tracked uniformly within the client’s CRM to facilitate a unified view of each of them. Thus, with Ozonetel CloudAgent, call centres get to focus on the real work of receiving and solving queries without worrying about other issues.

Automation is increasingly becoming the norm in customer service. Automated tagging and intelligent routing allows customer support teams to quickly and efficiently route customer inquiries to the right person or team. An early warning engine can be used to proactively detect customer issues before they become too complex. Artificial intelligence can be used to provide automated answers and auto-responders for common issues. Automated workflows can be implemented to streamline the processes between Support, Product and Engineering Systems. Data integration between these systems can be used to ensure that customer inquiries are properly handled in a timely manner. Automation of customer service processes allows companies to provide a better customer experience, while also helping to reduce costs and improve overall efficiency.

Clearcall is an AI program that turns on your customer support when your team is not available for it. It basically works as an autopilot for your business in the out-of-support or non-working hours. Clearcall is capable of taking over customer support through email, call or even chat. With the help of this software, you can easily substitute your voicemail with an AI robot that recognises the issues of your consumers and also provides innovative actions to your support team. You can get a complete transcription of all your full-text search, calls and email collection over the SMS. The current generation chatbots only match the issues with an article instead of helping out the customers. However, Clearcall supports them throughout the process and gathers all the information that your support team requires to resolve the issues on the next working day. You can try out the free trial to experience the innovative features of this software.

Revolutionize customer service with our AI-powered chatbot for omni-channel live chat and chatbot. This chatbot provides 24/7 instant replies and can be set up in one minute. Designing first chatbot is as easy as one click and it can be combined with live human agents to provide a more efficient customer service. The chatbot can respond to common customer questions without human involvement, freeing up team to focus on more complex tasks. From lead-gen to post-sales and from WhatsApp to website, AI-powered chatbot will revolutionize the way handle customer service. Live agents can take over when needed to provide personalized service and the chatbot will take care of the rest. With AI-powered chatbot, can provide customers with a better and faster service experience, improving customer satisfaction and loyalty.

Conversational AI for small business. Answering service which takes a message, shares open hours, covid policy, location, food ordering, table reservations and more. It is always working for you, is free for a solo business owner and setup takes just a few minutes.

Rezo.AI is an AI-powered contact centre that works with human agents to automate monotonous tasks and improve customer experiences. Rezo.AI increases customer engagement anytime, everywhere, since it is quick, scalable, and error-free. The software simplifies interactions across several channels, including email, chat, voice, Whatsapp, and social media, resulting in faster response, satisfied customers, and more productive agents. It also aids in the analysis of each call and interaction with clients. Furthermore, Natural Language Technology (NLP) aids in in-depth learning of agent and client engagement, as well as providing a scorecard for agents. The system then emphasises the areas for development using the NLP engine and provides personalised coaching advice for the agents to work on. Personalised advice combined with data assists agents in better identifying gaps and improving transparency and satisfaction. Furthermore, robotic process automation bots provide value to an automation platform by performing jobs faster, letting people focus on higher-value work, and improving customer satisfaction through shorter turnaround times.

Nothing in your business works in isolation, so it’s important that the software from different parts of your business works together. This is what IFTTT (which stands If This Then That) can deliver for your business. Sometimes apps and programs can seem to be incompatible, and it’s difficult to share data between them, which can make collaboration and connecting all the different areas of your business a serious challenge. IFTTT is a free tool that aims to help build those connections so that your apps and devices will share data in a seamless way. One of the main parts of IFTTT is its applets. This is a chain of simple conditional statements, which are triggered by things that change in other popular web services. This can include programs such as Gmail, Instagram, and Facebook. It also provides services, which are the apps and devices that people use every single day.

Qashboard is the financial management platform today's professionals need to efficiently monitor their finances. With Qashboard, users can link all their financial accounts in one secure dashboard that provides a comprehensive overview of income, spending, investments, debt, and net worth. The intelligent platform utilizes powerful AI to analyze transaction data and identify spending trends over any timeframe. Users gain precise insights that allow for smarter budgeting, planning, and optimization of cash flow. The easy-to-use interface prioritizes key analytics while still giving access to granular details on demand. Users can set custom budgets, project future scenarios, and receive personalized tips that support their financial goals. Qashboard also enables seamless automation for tasks like bill pay and transfers. Whether planning for retirement, managing business finances, or simply gaining control of their money, professionals can have confidence in Qashboard as a versatile tool for taking charge of their financial world. With industry-leading data security and 24/7 support, Qashboard has the features and reliability today's professionals need.

Online Checkwriter is a cloud-based software which prints checks online for any bank, on any blank check paper using any printer. It helps in cutting costs by allowing a business to use blank check paper vs. stocking pre-printed checks. Online checkwriter also detects fraudulent checks and supports multi banks and multi checks. It can accept payments by phone, email, and fax and can facilitate sending of checks via postal service. They are experts in expense log, printing multi-bank deposit slips and making cheque drafts. The infrastructure is secure after rigorous security checks and is upgraded to integrate with Quickbooks online and with most of the mainstream banks. Essentially, online checkwriter is a simple and secure on-demand platform for check printing software, keeping your finances secure and in order. It integrates seamlessly with any bank, thereby effectively blocking any unauthorized or forged checks from hitting into your account. They also offer services for routinely reconciling your cleared and uncleared checks, printing deposit slips online for any bank, connecting to QuickBooks, and also printing QuickBooks checks on Blank Check Paper.

Drag links to Gmail and turns it into a collaborative workspace providing a single inbox to manage projects, sales, marketing and customers. Users can, for example, manage shared emails like "sales@" and "support@" from inside Gmail. The team can easily use such accounts as they use their own. The software also has features such as internal team chat, due dates, tasks, calendar integrations and a drag board which is in a Kanban Layout for production scheduling. Users can switch between the default list view and a Kanban view with no loss in functionality. They can also sort emails under different columns for better visual organisation. There are a lot of colour-coding options for different time-zones, urgency levels and other factors. The software can also sync with the user's Google Calendar for smoother data flow, and users can view at a glance what their team members are working on and assign tasks accordingly.

Supermetrics is a performance management tool that offers solutions to bring all marketing metrics in one place. Relevant data sets can be pulled from several sources using integrations with Google Analytics, Google Ads, Facebook, Bing, Twitter, Linkedin, and other marketing platforms. Supermetrics for Google Sheets allows users to report, monitor effortlessly, and analyze in Google Sheets and provides all the metrics and dimensions users may need. Users can even automate manual data transfer and save time with automated reporting. Supermetrics for Google Data Studio lets users build world-class marketing reports and dashboards in Google Data Studio. Users can connect to PPC, SEO, social, analytics, and other marketing platforms and compare Google Ads, Facebook, Instagram, Twitter, Linkedin, and Bing campaigns in the same charts. Marketing reports can be created quickly using built-in templates. The software integrates with AdRoll, Stripe, Yandex, Metrica, MailChimp, Quora Ads, Optimizely, Searchmetrics, Criteo, Instagram, Pinterest, Reddit, Tumblr, Vimeo, VKontakte, and many more.

Ecanvasser is an outreaching, organizing and analytics application for political campaigns that functions as an efficient way to win more votes. Users can leverage it to receive intuitive insights about their electorates through a connected digital infrastructure. It helps organizations to connect their regional offices under a single campaigning infrastructure and streamline their voter contact and relationship management efforts. With smarter insights, users can realize better consultancy results with immediate and higher impact on the campaigns of their clients. It empowers users to reach out to their target audience on their doorstep and in the community right through the mobile canvassing app. Other outreach features include survey builder, casework manager, and email blasts. The Analytics Feature sifts through the campaign stats to view even the activities of individual team members. Advanced features such as map view and database filters further help to visualize data sets.

OneSaaS is made up for two different solutions for two different audiences. OneSaas Hub is designed for use by web developers. There is also OneSaas Apps, which allows you to connect your business apps together so they can share data back and forth, seamlessly, and automatically between your key business systems. These systems include ecommerce, CRM, email marketing, accounting, billing and invoicing, and fulfilment. OneSaas Hub allows web developers build what the company calls a Spoke. This is the between your own app and the OneSaas Hub. This then enables you to connect to everything else on the OneSaas Hub immediately. This data automation platform can help you improve the user experience you provide to customers on your website. You can also use OneSaas to do things like delivering your integrations as a feature of your app, using iFrame, SSO, auto-provisioning and your global stylesheet.

ScreenScape offers simple plug-and-play solutions to turn televisions and other display devices into dynamic digital signs. To begin with, the provided hardware is connected to a display device. Content tools are provided to allow users to create content and publish it on-screen for awareness and engagement. The connected screens can be monitored using the internet by all the team members and stakeholders, using ScreenScape's website. The content on the screen can be updated and managed with ease. There's a lot of information accessible to the user regarding their screens. They can view statuses like CPU usage, memory, and storage. Viewing of hardware details is possible, and users can also set up a playlist of content that they want to showcase. ScreenScape accounts can be connected with leading platforms such as Dropbox, Google Drive, Instagram, Facebook, and other data sources for the user's screens. There's also a comprehensive media library, themes and control sharing options available.

Voicea is a voice collaboration platform provided by EVA, a language assistant of the company. EVA keeps notes, identifies important moments in the conversation, and then activates them in each cooperation system used. EVA accepts voice commands, and summaries of meeting all it requires is to tell EVA what to do and see how it works. Voicea is the leader in the development of a language assistant exclusively dedicated to working and designed to meet the requirements to increased productivity. It combines meeting events with the rest for a collaborative workflow, expresses notes and actions, and - mail, salesforce and uses basic voice commands to perform certain actions. EVA platform is suitable for any meeting: teleconferences, direct calls and face-to-face meetings. You can see a live speech and all minutes from previous sessions at any time from your desktop or mobile application; individuals can use the platform, medium-sized businesses and small businesses.

MadKudu is a sales tool that leverages analytics to drive sales functions, such as lead accumulation and scoring. With niche capabilities, sales managers and reps can consistently share high quality leads with their teammates. Users can even optimize their marketing efforts to generate more leads, like managing Facebook Advertising spends to boost ROIs by up to 700%. This is achieved by training the Facebook AI with predicted lead values, bidding on high value leads, and bringing down the costs of good leads. This aligns marketing with value rather than minimizing the ad spend. And with advanced Lead Scoring, reps can have a complete view of customers. They can identify their best leads by accessing in-app behavioural and demographic data. This enables them to narrow down the leads to the ones who are ready to buy or upsell/cross-sell to. With MadKudu Fastlane, users can generate up to 2 times more qualified sales calls by qualifying leads in real-time.

Canny serves as an intelligent feedback management platform designed to enhance product decision-making process by consolidating, assessing, organizing, and collecting product feedback in a centralized location. This platform facilitates the collection, evaluation, and organization of user comments and feature requests in an efficient customer feedback system. Canny empowers users to identify frequently requested features, filter feedback based on sections and impact, and establish use cases upfront. The platform allows to prioritize feedback, integrate it into roadmap, and seamlessly connect with project management systems like Jira. Customer can gather insights from clients and colleagues, automatically linking feedback to current user accounts. Privacy options are available for users to control access to their boards. Manual client additions enable tracking of feedback and maintaining a comprehensive view during private team discussions. Furthermore, the platform provides tools for monitoring feature impact on financial aspects, and can utilize sorting and filtering options for customer comments to inform better product decisions.