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This executive report—based on interviews with over 30 individuals representing companies across industries—highlights key challenges and effective practices for creating the external experiences and building internal capabilities needed to compete successfully in the API-driven economy. IBM's research shows that, given the increasing importance of APIs.
Table of Contents
Executive Summary
Designing the API experience
Take action: Creating an API experience
Managing an API as a product
Take action: Building API product management capabilities
Are you ready to support the API lifecycle and client experience?