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Twilio Flex

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Overview

Description Zipwhip helps businesses communicate with their customers using simple texts. The software allows users to message their existing business phone numbers, integrate with applications they use daily, and send and receive texts on their mobile or computer devices. It provides several features such as in-built personalization, Emojis, customized signatures, group messaging, and MMS to accomplish more work in less time. Users can also create reusable templates to quickly send standard messages repeatedly with simple text templates. It also has a scheduling feature to avoid last-minute scrambles by scheduling texts like billing reminders and appointments. Users can also create auto-replies to ensure their customers always get a response, even when they text them outside of business hours. It also helps in recruiting by connecting users with candidates discreetly. Users can send interview reminders and request for availability of documents. Zipwhip can also be used for marketing by creating events, sales, campaigns, improving engagement, and generating revenue through text marketing. Businesses can track, analyze, and optimize their performance using easy-to-read reports. Read more Voximplant is a cloud-based platform designed for real-time communication that helps businesses and developers to work efficiently. Users can connect any numbers worldwide according to requirements and make calls between phones, mobile apps, and web apps. Peer-to-peer audio and video calls between web and mobile apps can also be done easily. Users can build smart automated outbound calling campaigns in no time including high definition programmable audio conferencing. Users can receive and manage any number of inbound calls using call queueing and intelligent routing. It enables users to build any type of IVR for business processes automation and make outbound calls from the web or mobile app. Users can transform voice calls into chat logs with timestamps easily. With the video chat feature, users can create high-quality video communication between web and mobile apps. The software allows programmable multi-party video conferencing in the cloud and to also record high-quality video into compatible video files without any difficulties. Read more
Pricing Options
  • Free Trial Available
  • Starts at $35.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $100.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.5/5 164 user ratings
4.9/5 35 user ratings
Ratings Distribution
  • Excellent

    64.8%
  • Very Good

    27.9%
  • Average

    3.6%
  • Poor

    0.6%
  • Terrible

    3%
  • Excellent

    88.6%
  • Very Good

    11.4%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
Review Summary

Overall, Zipwhip is praised for its ease of use, reliability, and excellent customer support. Users appreciate the intuitive interface, quick setup, and seamless integration with various business tools. The ability to send and receive text messages from a business number on personal devices is seen as a major convenience. However, some users have reported occasional glitches and issues with message delivery, as well as limitations in customization options and reporting capabilities. Additionally, concerns have been raised regarding pricing transparency and the lack of a free trial.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $35.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $100.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Economy $35.00 $35.00 per month

Business $100.00 $100.00 per month

Enterprise Custom

Platform to Phone numbers Others

Phone numbers Others

Free (Monthly Active Users) Free

Small (Monthly Active Users) $100.00 $100.00 per month

Medium (Monthly Active Users) $1,000.00 $1,000.00 per month

Custom (Monthly Active Users) Custom

Free (Messaging) Free

Small (Messaging) $100.00 $100.00 per month

Medium (Messaging) $1,000.00 $1,000.00 per month

Custom (Messaging) Custom

SIP Others

SMS Others

 
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Alternatives

 

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Vendor information

Company Details Located in: Seattle, Washington Founded in: 2007 Located in: Palo Alto, California Founded in: 2013
Contact Details

+1 855-947-9447

https://www.zipwhip.com/

+44 203 695 6215

https://voximplant.com/

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