Twilio Flex vs Voximplant Comparison

Remove All ADD PRODUCT Twilio Flex Voximplant	Remove Twilio Flex Cloud Communication Platforms (441 Ratings)	Remove Voximplant Cloud Communication Platforms (26 Ratings)
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ADD PRODUCT	Remove Twilio Flex Cloud Communication Platforms (441 Ratings)	Remove Voximplant Cloud Communication Platforms (26 Ratings)
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Overview

Summary

Twilio Flex is a programable communication platform designed for effective businesses, helping brands connect with their customers over text messages, voice/video call and email. To set up a communication network, the software either uses the Internet of Things, Elastic SIP Trunking, Phone Numbers or Short Codes. It accelerates the communication process by providing the widest breadth of communication mechanism. This way, Twilio Flex also saves 34% of the users’ operational expenses. The platform deploys a 100% cloud contact centre within days at which companies can adapt, inspect and adjust any part of the contact centre. Organisations can also provide relevant and contextual information to their agents for highly personalised interactions. With Twilio Flex, developers can respond to rapidly changing market conditions by making alterations in their applications. It also allows them to get feedback from individual customers and deliver the right outcome. The software helps to generate new business insights that further enhance operational strategies. ..show more

Voximplant is a cloud-based platform designed for real-time communication that helps businesses and developers to work efficiently. Users can connect any numbers worldwide according to requirements and make calls between phones, mobile apps, and web apps. Peer-to-peer audio and video calls between web and mobile apps can also be done easily. Users can build smart automated outbound calling campaigns in no time including high definition programmable audio conferencing. Users can receive and manage any number of inbound calls using call queueing and intelligent routing. It enables users to build any type of IVR for business processes automation and make outbound calls from the web or mobile app. Users can transform voice calls into chat logs with timestamps easily. With the video chat feature, users can create high-quality video communication between web and mobile apps. The software allows programmable multi-party video conferencing in the cloud and to also record high-quality video into compatible video files without any difficulties. ..show more

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

California, United States

Palo Alto, California / +44 203 695 6215

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Mobile - Windows
Mobile - BlackBerry
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Active User Hour Plan $1 /User You only pay for the time users are active Features Call Logging Call recording Escalation Management Inbound Call Center Queue Management Reporting/Analytics Real-time Chat Named User Plan $150 /User/Month Named user pricing offers you predictable pricing so you can plan your contact center utilization Features Call Logging Call recording Escalation Management Inbound Call Center Queue Management Reporting/Analytics Real-time Chat View Price Page	Platform to Phone numbers Others Landline: from $0.013 Mobile: from $0.013 Features Audio Call Recording: 0.0005 USD per minute include 3 month storage Call Transcription: 0.0169 USD per 15 seconds HD Audio Conferencing: 0.002 USD per minute for each participant HD Audio Recording: 0.003 USD per minute include 3 month storage SIP Registration: 5 USD per registration Voximplant registers on 3rd party server Video Call Recording: 0.001 USD per MiB include 3 month storage Dialogflow Integration: 0.0042 USD per 15 seconds Text to Speech Speech Recognition: 0.0085 USD per 15 seconds Voicemail Detection: 0.0014 USD Video streaming to CDN: 0.0001 USD per MiB ApplicationStorage: 0.0001 USD per 100 requests WebSockets audio data transfer: 0.001 USD per 15 seconds WebSockets text data transfer Mobile and Web SDKs Call Control Debugger JS Call Control Modeling Phone numbers Others Tollfree: $3 monthly fee and $0.03 Inbound / Price per minute Other: $1 monthly fee and $0.05 Inbound / Price per minute Landline: $1 monthly fee and $0.005 Inbound / Price per minute Features Audio Call Recording: 0.0005 USD per minute includes 3 month storage Call Transcription: 0.0169 USD per 15 seconds HD Audio Conferencing: 0.002 USD per minute for each participant HD Audio Recording: 0.003 USD per minute include 3 month storage SIP Registration: 5 USD per registration Voximplant registers on 3rd party server Video Call Recording: 0.001 USD per MiB include 3 month storage Dialogflow Integration: 0.0042 USD per 15 seconds Text to Speech Speech Recognition: 0.0085 USD per 15 seconds Voicemail Detection: 0.0014 USD Video streaming to CDN: 0.0001 USD per MiB ApplicationStorage: 0.0001 USD per 100 requests WebSockets audio data transfer: 0.001 USD per 15 seconds WebSockets text data transfer Mobile and Web SDKs Call Control Debugger JS Call Control Modeling Free (Monthly Active Users) Free Features Up to 1000 MAU Small (Monthly Active Users) $100 /Month +$0.03 / for each additional user Features Up to 5K MAU Medium (Monthly Active Users) $1000 /Month +$0.02 / for each additional user Features Up to 80K MAU Custom (Monthly Active Users) Custom Features More than 1M MAU Free (Messaging) Free Features Up to 50K messages per month Small (Messaging) $100 /Month +$0.04 / for 100 additional messages Features Up to 500K messages per month Medium (Messaging) $1000 /Month +$0.003 / for 100 additional messages Features Up to 10M messages per month Custom (Messaging) Custom Features More than 10M messages per month SIP Others SIP to Platform: $0.002 Voice price per minute and $0.00005 +Video price per MiB Platform to SIP: $0.002 Voice price per minute and $0.00005 +Video price per MiB Features Audio Call Recording: 0.0005 USD per minute include 3 month storage Call Transcription: 0.0169 USD per 15 seconds HD Audio Conferencing: 0.002 USD per minute for each participant HD Audio Recording: 0.003 USD per minute include 3 month storage SIP Registration: 5 USD per registration Voximplant registers on 3rd party server Video Call Recording: 0.001 USD per MiB include 3 month storage Dialogflow Integration: 0.0042 USD per 15 seconds Text to Speech Speech Recognition: 0.0085 USD per 15 seconds Voicemail Detection: 0.0014 USD Video streaming to CDN: 0.0001 USD per MiB ApplicationStorage: 0.0001 USD per 100 requests WebSockets audio data transfer: 0.001 USD per 15 seconds WebSockets text data transfer Mobile and Web SDKs Call Control Debugger JS Call Control Modeling SMS Others Inbound: $0.012 price per message Outbound - National: $0.0068 price per message Outbound - International: $0.017 price per message Features Audio Call Recording: 0.0005 USD per minute include 3 month storage Call Transcription: 0.0169 USD per 15 seconds HD Audio Conferencing: 0.002 USD per minute for each participant HD Audio Recording: 0.003 USD per minute include 3 month storage SIP Registration: 5 USD per registration Voximplant registers on 3rd party server Video Call Recording: 0.001 USD per MiB include 3 month storage Dialogflow Integration: 0.0042 USD per 15 seconds Text to Speech Speech Recognition: 0.0085 USD per 15 seconds Voicemail Detection: 0.0014 USD Video streaming to CDN: 0.0001 USD per MiB ApplicationStorage: 0.0001 USD per 100 requests WebSockets audio data transfer: 0.001 USD per 15 seconds WebSockets text data transfer Mobile and Web SDKs Call Control Debugger JS Call Control Modeling View Price Page

Compare Twilio Flex vs Voximplant

Twilio Flex

Voximplant

Overview

TECHNICAL DETAILS

Pricing

SCREENSHOTS

ALTERNATIVES