|
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
|
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
|
Description | GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. Read more | Zeview is a user survey and feedback platform that uses sentiment & emotion analysis along with Artificial Intelligence to collect feedback, increase customer satisfaction, and increase income. It employs keywords based on customer reviews and ratings to provide extensive customer feedback for each query. With Zeview, you can get a thorough competitive analysis using charts that assist you in expanding your business even further. The platform provides you Net Promoter Score (NPS) that indicates whether you have a healthy relationship with consumers who are likely to act as brand promoters, drive word of mouth, and build a positive growth cycle, or whether they are publicly discounting the value of your brand. You can filter responses based on whether they are positive, negative, or neutral. Customers can scan a QR code to launch a survey form and you can get a thorough and in-depth analysis of each and every response, including sentiment and emotions. Using Artificial Intelligence, you can extract keywords from the answers so you can quickly see what your consumers are saying about the Product or Service. Read more |
Pricing Options |
|
|
SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
SaaSworthy Awards | # 11 Highly Rated # 8 Fastest Growing |
Not Available
|
Total Features |
15 Features
|
11 Features
|
Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
|
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
|
Organization Types Supported |
|
|
Platforms Supported |
|
|
Modes of Support |
|
|
API Support |
|
|
User Rating |
|
Not Available
|
Rating Distribution |
|
Not Available
|
Review Summary |
Reviewers appreciate GetFeedback's user-friendly interface, customizable surveys, and robust reporting capabilities. They also praise its ability to gather feedback from various channels, including email, web, and social media. However, some users have reported occasional technical glitches and a slightly complex setup process. Overall, reviewers find GetFeedback to be a valuable tool for collecting and analyzing customer feedback, helping businesses improve their products and services. |
Not Available
|
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Essentials Custom Pro Custom Ultimate Custom |
Zeview Custom |
View Detailed Pricing
|
View Detailed Pricing
|
|
SatisMeter
4.8 Based on 42 Ratings
GrowthScore
4 Based on 1 Ratings
SmileBack
4.8 Based on 85 Ratings |
|
Screenshots |
+ 7 More
|
+ 1 More
|
Videos |
+ 4 More
|
Not Available |
Company Details | Located in: San Francisco, CA Founded in: 2013 |
Not available |
Contact Details |
+1 (415)-942-5981 https://www.getfeedback.com/ |
Not available https://zeview.co/html/home.html |
Social Media Handles |
|
Not available |
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.