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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendesk Sunshine logo
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Barantum CRM logo
CRM Software

4 5 user ratings

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Overview

Description Zendesk Sunshine is an innovative and flexible CRM platform that is natively integrated with AWS, designed to empower businesses to create modern customer applications tailored to their specific needs. This open, standards-based platform offers unparalleled freedom, allowing to utilize the referred tools and coding languages for complete control. With Sunshine, can develop custom applications that consolidate essential information for the agents within Zendesk Support, enhancing efficiency and customer service. Additionally, Sunshine enables seamless integration of its data with external data sources, facilitating the creation of powerful applications that extend beyond traditional customer support and benefit of entire organization. Read more Barantum CRM is a customer relationship management (CRM) application that makes it easier for companies to allow their all departments to work together. This is an easy-to-use and customisable application that is suitable for all business types. Barantum CRM offers fully-featured sales cycle automation features that help users at every step of an individual process, from lead to a sale. It is the latest technology CRM that includes features of real-time GPS tracking, analysis reports generation and several integration channels. Barantum CRM also works as a customer service system that helps to accelerate service delivery through better ticket management and SLA management. In addition, the customer service system also enables companies to improve their client experience using omnichannel integrations and analysis reports. Finally, Barantum CRM also supports integrations with various channels and social media platforms. Some of the popular integrations in this department include WhatsApp integration, Agent Management and Call Center Integration. Read more
Pricing Options
  • Free Trial Available
  • Zendesk Sunshine Offers Custom plan.
  • Free Trial Available
SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    69%
  • Momentum
    62%
  • Popularity
    65%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    60%
  • Momentum
    64%
  • Popularity
    81%

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 59 user ratings
4/5 5 user ratings
Rating Distribution
  • Excellent

    47.5%
  • Very Good

    33.9%
  • Average

    16.9%
  • Poor

    0%
  • Terrible

    1.7%
  • Excellent

    40%
  • Very Good

    20%
  • Average

    40%
  • Poor

    0%
  • Terrible

    0%
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Zendesk Sunshine Offers Custom plan.
  • Free Trial Available
Pricing Plans
Monthly Plans Annual Plans

Zendesk Sunshine Custom

Standard Others

Professional Others

Enterprise Others

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Custom Objects
+ 1 More
Barantum CRM screenshot
+ 5 More
Videos Video Thumbnail
+ 2 More
Video Thumbnail
+ 1 More

Vendor information

Company Details Located in: San Francisco, California Located in: Jakarta, Indonesia
Contact Details

+1 888-670-4887

https://www.zendesk.com/platform/

+62 21 39722000

https://barantum.com/

Social Media Handles

Not available

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