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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Reputation Management Software

3.8 248 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield. Read more ReCharge is an e-commerce subscription and recurring payment platform. The software allows users to instantly enable subscription offers and set up their membership plans in minutes. Users can then link to their existing technology as well as the popular payment processors in the market. With Recharge, a store may sell subscription products with just a few clicks. Individuals can begin selling subscriptions immediately. There's no need for extensive modification or professional assistance. It accepts payments from all modes of payment and payment platforms. The software also helps to boost consumer engagement and lifetime value by allowing consumers to control their personal subscriptions as they see fit. Provides users with more flexible alternatives such as delaying or skipping delivery, and also switching out products to test new items, which minimises customer turnover and increases brand loyalty. It also gives users practical insights that allow them to address their clients' demands in real-time. To accomplish any task, it makes use of strong interfaces. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $79.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $60.00.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    86%
  • Momentum
    65%
  • Popularity
    90%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    74%
  • Momentum
    64%
  • Popularity
    85%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
3.8/5 248 user ratings
4.6/5 47 user ratings
Rating Distribution
  • Excellent

    68.5%
  • Very Good

    0.8%
  • Average

    2.4%
  • Poor

    2%
  • Terrible

    26.2%
  • Excellent

    70.2%
  • Very Good

    23.4%
  • Average

    2.1%
  • Poor

    0%
  • Terrible

    4.3%
User Sentiments

    Ease of Use, Excellent Customer Support, Effective Review Collection, Seamless Integrations

    High Pricing, Limited Customization Options, Slow UI, Occasional Technical Issues

    Not Available
Review Summary

Yotpo is generally well-received by users, with an average rating of 4.3 out of 5 across various review platforms. Reviewers highlight its detailed customer profiles, which include their entire customer journey data, as a major strength. The platform's user-friendly interface and ease of use are also frequently praised. However, there have been some complaints regarding its pricing and the complexity of setting up certain features. Additionally, a few users have experienced occasional technical issues and slow loading times.

Not Available
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $79.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $60.00.
Pricing Plans
Monthly Plans Annual Plans

Starter $79.00 $79.00 per month

Pro $169.00 $169.00 per month

Premium Custom

Standard $60.00 $60.00 per month

Pro $300.00 $300.00 per month

 
View Detailed Pricing
View Detailed Pricing

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Screenshots & Videos

Screenshots Yotpo screenshot Not Available
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Vendor information

Company Details Located in: New York City, NY Located in: Santa Monica, California Founded in: 2014
Contact Details

Not available

https://www.yotpo.com/platform/reviews/

Not available

https://rechargepayments.com/

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