WATI vs Gupshup Comparison

WATI

Chatbots Software

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Gupshup

Bot Platforms Software

4.8 25 user ratings

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Overview

Description	WATI is the ultimate WhatsApp Web CRM solution that works wonders for any business. It helps users to manage their contacts, start conversations, and also collaborate on customer engagements through WhatsApp. One can easily reach out to over 2 billion users via WhatsApp and make them customers. Right from helping to apply for a business account to linking it up with WhatsApp Business API and getting the tools ready to run the business, WATI does it all. With the all-in-one inbox for WhatsApp, users can collaborate with teams and enable team members to view, assign, and even respond to every client. One can also use pre-canned answers to respond quickly and consistently. It allows users to easily manage all subscribers, send personalized templates, apply filters, get appointment reminders, payment updates, and much more. Using the tool, one can communicate with customers easily and also send them messages or manage their contacts smoothly and systematically. Read more	GupShup software helps businesses to engage with their ideal customers across various channels through conversational messaging. This conversation and messaging suite offer a single messaging API for more than 30 channels and a rich artificial intelligence-powered conversational experience building tool kit for any kind of usage. Gupshup software is the leading conversational messaging suite empowering over 5 billion messages per month. This software holds the ability to enhance your business and with work of market partnership across devices, manufacturers messaging channels regional partners, ISVs, and telcos. GupShup solution allows businesses to make conversation an integral part of their customer engagement success. The main motto is to build conversation experience across marketing sales and support in the business through thousands of large and small emerging markets. It makes interaction with each other easy and quick. Moreover, it enables you to choose templates, customize their contents, and promptly publish them. With the help of a graphical editor, it creates the conversation flow, hence building brand awareness and increasing sales and revenue. GupShup software follows a quotation-based pricing strategy. Read more
Pricing Options	Free Trial Available Starts at $40.0.	Free Trial Not Available Gupshup Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Online	Online
API Support	Available	Available

Reviews & Ratings

User Rating	Not Available	4.8/5 25 user ratings
Ratings Distribution	Not Available	Excellent 84% Very Good 12% Average 4% Poor 0% Terrible 0%
Pros & Cons	All-in-one inbox for WhatsApp Collaboration with teams Pre-canned answers for quick responses Easy management of subscribers Personalized templates and filters Limited features compared to other chatbots software May not be suitable for large businesses with complex needs Can be buggy at times	Single messaging API for over 30 channels AI-powered conversational experience building tool kit Ability to enhance business with market partnerships Easy and quick interaction Customization and prompt publishing of templates Can be expensive for small businesses May require technical expertise to set up and use Limited reporting and analytics capabilities
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $40.0.	Free Trial Not Available Gupshup Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Premium $40.00 $49.00 per month	Gupshup Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Gallabox WATI Vs Gallabox AiSensy 5 Based on 4 Ratings WATI Vs AiSensy BusinessOnBot ManyChat 4.5 Based on 235 Ratings WATI Vs ManyChat 360dialog 5 Based on 12 Ratings	Botup by 500apps 4.7 Based on 10 Ratings Haptik 4.6 Based on 155 Ratings Gupshup Vs Haptik ChatHub Botgate 5 Based on 6 Ratings Botzup
	View All WATI Alternatives	View All Gupshup Alternatives

Screenshots & Videos

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Vendor information

Company Details

Located in: Hong Kong, Sheung Wan

Located in: San Francisco, California

Contact Details

Not available

https://www.wati.io/

+1-855-982-2997

https://www.gupshup.io/developer/home

Social Media Handles

Twitter 324

Instagram 20K

Youtube 15K

Google Play 460

Apple App Store 8

Linkedin 27K

Twitter 2K

Youtube 2K

FAQs

What are the key differences between WATI and Gupshup?

WATI is a WhatsApp Web CRM solution, while Gupshup is a conversational messaging platform.

What are the alternatives to WATI?

The top alternatives to WATI are Gallabox, AiSensy, BusinessOnBot, ManyChat, and 360dialog.

What are the alternatives to Gupshup?

The top alternatives to Gupshup are Botup by 500apps, Haptik, ChatHub, Botgate, and Botzup.

Which product is better for customer engagement?

Both WATI and Gupshup offer customer engagement features, but Gupshup has a wider range of messaging channels and AI-powered tools.

How do the collaboration features of these products differ?

WATI offers team collaboration features such as an all-in-one inbox and pre-canned answers, while Gupshup provides customizable templates and a graphical editor for creating conversation flows.