Home/Chatbots Software/Haptik vs Gupshup
Updated on: February 7, 2023

Compare Haptik vs Gupshup

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Haptik
Haptik Chatbots Software
(74 Ratings)
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Haptik

Haptik

Chatbots Software
(74 Ratings)
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Overview

Summary

Haptik is an artificial intelligence platform for brands looking to transform their customer experiences. Haptik enables customer care chat on websites, mobile apps, and messaging channels, thus taking off the load from live agents via one smooth-running system.With over 100 virtual assistants, it is built to benefit industries like retail and e-commerce, financial services, travel and hospitality, and telecom. It’s a robust NLU engine that handles sales and customer care queries in a unique way. The tool is an omni-channel dialog builder that engages customers across all 3rd party chat and voice platforms. It’s a simple tool to design, build and maintain IVAs. The conversational commerce feature is a voice-enabled engine that works as a shopping assistant to help with transactions across all the digital sales points. The 24/7 sales agent addresses FAQs and also gives recommendations on different products. Users can also enjoy the added benefit where passive website visitors could be converted into interested customers. ..read more

GupShup software helps businesses to engage with their ideal customers across various channels through conversational messaging. This conversation and messaging suite offer a single messaging API for more than 30 channels and a rich artificial intelligence-powered conversational experience building tool kit for any kind of usage. Gupshup software is the leading conversational messaging suite empowering over 5 billion messages per month. This software holds the ability to enhance your business and with work of market partnership across devices, manufacturers messaging channels regional partners, ISVs, and telcos. GupShup solution allows businesses to make conversation an integral part of their customer engagement success. The main motto is to build conversation experience across marketing sales and support in the business through thousands of large and small emerging markets. It makes interaction with each other easy and quick. Moreover, it enables you to choose templates, customize their contents, and promptly publish them. With the help of a graphical editor, it creates the conversation flow, hence building brand awareness and increasing sales and revenue. GupShup software follows a quotation-based pricing strategy. ..read more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

New York, New York

San Francisco, California / +1-855-982-2997

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Haptik
Custom

Features

  • Product Recommendations
  • User Reviews
  • Product Q&A
  • Product Search
  • Omnichannel (Offline + Online)
  • Lead Qualification
  • Product Recommendations
  • Upsell / Cross-Sell
  • Interest Calculators
  • Application Forms
  • Voice-Enabled
  • Agent Chat
  • Enterprise-Grade
  • CRM Integrations
View Price Page
Gupshup
Custom

Features

  • IDE Bot Builder
  • Flow Bot Builder
  • Bot Flows
  • Template Bot Builder
  • Link your bot to Gupshup
  • Bot Scripting
  • Gupshup bot SDK
  • Serverless Webviews
  • Adding NLP
  • Supported Platforms
View Price Page

SCREENSHOTS

Haptik Screenshots
View 8 screenshot(s)
Gupshup Screenshots
View 1 screenshot(s)

INTEGRATIONS

  • Zendesk Chat
  • Salesforce
    NA

ALTERNATIVES

Top alternatives to Haptik

Gupshup
Gupshup
Verloop
Verloop
Yellow Messenger Platform
Yellow Messenger Platform
Ansy.ai
Ansy.ai
Ai Pal
Ai Pal

Top alternatives to Gupshup

WATI
WATI
Haptik
Haptik
Twilio Flex
Twilio Flex
Botsplash
Botsplash
OpenBB Bot
OpenBB Bot