Home/Chatbots Software/Haptik vs GupshupUpdated on: February 21, 2024

Compare Haptik vs Gupshup

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Haptik
Haptik Chatbots Software (74 Ratings)
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Messenger Bot
Messenger Bot Chatbots Software
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LiveChatAI
LiveChatAI Chatbots Software
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Haptik

Haptik

Chatbots Software (74 Ratings)
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Overview

Summary

Haptik is an artificial intelligence platform for brands looking to transform their customer experiences. Haptik enables customer care chat on websites, mobile apps, and messaging channels, thus taking off the load from live agents via one smooth-running system.With over 100 virtual assistants, it is built to benefit industries like retail and e-commerce, financial services, travel and hospitality, and telecom. It’s a robust NLU engine that handles sales and customer care queries in a unique way. The tool is an omni-channel dialog builder that engages customers across all 3rd party chat and voice platforms. It’s a simple tool to design, build and maintain IVAs. The conversational commerce feature is a voice-enabled engine that works as a shopping assistant to help with transactions across all the digital sales points. The 24/7 sales agent addresses FAQs and also gives recommendations on different products. Users can also enjoy the added benefit where passive website visitors could be converted into interested customers. ..show more

GupShup software helps businesses to engage with their ideal customers across various channels through conversational messaging. This conversation and messaging suite offer a single messaging API for more than 30 channels and a rich artificial intelligence-powered conversational experience building tool kit for any kind of usage. Gupshup software is the leading conversational messaging suite empowering over 5 billion messages per month. This software holds the ability to enhance your business and with work of market partnership across devices, manufacturers messaging channels regional partners, ISVs, and telcos. GupShup solution allows businesses to make conversation an integral part of their customer engagement success. The main motto is to build conversation experience across marketing sales and support in the business through thousands of large and small emerging markets. It makes interaction with each other easy and quick. Moreover, it enables you to choose templates, customize their contents, and promptly publish them. With the help of a graphical editor, it creates the conversation flow, hence building brand awareness and increasing sales and revenue. GupShup software follows a quotation-based pricing strategy. ..show more

Messenger Bot is an AI-based Facebook chatbot service for restaurants, eCommerce business, Insurance houses and real estates. It can be used to offer adequate customer support, gain feedback from clients and generate leads in real-time. Business houses can use the solution to welcome their clients, respond to frequently asked questions besides making sales more interesting. The messenger marketing solution for Facebook flaunts a variety of options, enabling better business ROI. Users can automate their complex workflows using the particular, they can even forward scheduled messages to individual clients at regular intervals. Messenger Bot with its analytical dashboard offers a clear view of the most valuable client. eCommerce store can collect payments from their clients within Messenger Bot, via payment integrations like Rzoroay, Paystack, Stripe and PayPal. The Ai-driven bot is also capable of recovering customers who have left items within their shopping carts. Subscriber manager, RSS auto-posting, Google sheet integration, image editors are some of the few notable features within the software. ..show more

Stay ahead of the curve and provide outstanding customer service with LiveChatAI. In just minutes, users can launch a GPT-powered live chat that will help drive customer satisfaction levels to new heights. This AI-based solution enables users to quickly train their software with specific info, ensuring their customer interactions remain tailored and responsive. LiveChatAI is the perfect tool for businesses who understand the value of customer satisfaction. With LiveChatAI, they’ll be able to easily provide the necessary assistance to their customers while keeping useful information at their fingertips. By using this AI-based solution, they’ll be well-equipped to forever transform the way users engage with customers, placing their business in a new era of customer service excellence. Say goodbye to mundane and repetitive customer interactions - with LiveChatAI, every conversation is precise and tailored to the customer's individual needs. Put their business on the path to success with this professional and informative solution, and elevate their customer service today. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

New York, New York

San Francisco, California / +1-855-982-2997

+1 877-960-1007

Hockessin, Delaware

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Haptik
Custom

Features

  • Product Recommendations
  • User Reviews
  • Product Q&A
  • Product Search
  • Omnichannel (Offline + Online)
  • Lead Qualification
  • Product Recommendations
  • Upsell / Cross-Sell
  • Interest Calculators
  • Application Forms
  • Voice-Enabled
  • Agent Chat
  • Enterprise-Grade
  • CRM Integrations
View Price Page
Gupshup
Custom

Features

  • IDE Bot Builder
  • Flow Bot Builder
  • Bot Flows
  • Template Bot Builder
  • Link your bot to Gupshup
  • Bot Scripting
  • Gupshup bot SDK
  • Serverless Webviews
  • Adding NLP
  • Supported Platforms
View Price Page
Premium
$19.99 /Month

Features

  • Facebook Accounts: 1
  • Facebook Pages: 5
  • Subscribers: Unlimited
  • Chat Sessions: Unlimited
  • Customer Tags: Unlimited
  • Bulk Messages: 10
  • Sequence Messaging Campaigns
  • Facebook Interests Explorer (Beta)
  • Chat Widgets: 1
  • Messenger eCommerce Stores: 1
  • Visual Flow Builder
  • Scheduled Sends
  • Analytics
  • 0% Revenue Share
  • PayPal / Stripe / Mollie /Razorpay / Paystack
  • Email Auto-Responder, Broadcast, Sequence, Subscribe, and Templates
  • Facebook Posting Tools
  • Facebook Comment Moderation, Automation, & Reply Tools
  • Bot Cloning & Template Sharing
  • JSON API + Zapier
  • Web View Form Builder
  • Website Chat (Live or Automated)
  • M.ME Links
  • Persistent Menu
  • RSS Auto Posting
  • Subscriber Manager
  • Subscriber Sync and Import
  • Abandoned Cart Recovery Tools
  • WooCommerce Integration
  • Google Sheets Integration
  • Image Editors
  • Email Phone Opt-in Form Builder
  • To Do List / Kanban
Pro
$49.99 /Month

Features

  • Includes features of Premium plan, plus
  • Facebook Accounts: 1
  • Facebook Pages: 10
  • Bulk Messages: 25
  • Chat Widgets: 5
  • Messenger eCommerce Stores: 5
  • SMS Broadcast, Sequence, Subscribe, and Templates
  • Instagram Chat Bot
  • Instagram Auto Comment Reply
  • Instagram Reply Enhancers - Campaigns
  • Social Network Scheduler and Posting
  • Facebook Live Streaming - Campaigns
  • Facebook Livestreaming - Crossposting/Auto Share/Comment
Agency
$299.99 /Month

Features

  • Includes features of Pro plan, plus
  • Facebook Accounts: 10
  • Facebook Pages: Unlimited
  • Bulk Messages: 100
  • Chat Widgets: 100
  • Messenger eCommerce Stores: 100
View Price Page
Free Forever
Free

Features

  • 100 Messages
  • 1 AI Bot
  • 1 Seat
Basic
$39 /Month

Features

  • 2000 Messages
  • 1 Seats for Live Chat
  • 1 AI Bot
  • 5M Character Data Import
  • Human Routing Options
Pro
$89 /Month

Features

  • 4000 Messages
  • 3 Seats for Live Chat
  • 25 AI Bots
  • 10M Character Data Import
  • Human Routing Options
Expert
$389 /Month

Features

  • 8000 Messages
  • 6 Seats for Live Chat
  • 50 AI Bots
  • 20M Character Data Import
  • Human Routing Options
  • API Access
  • Remove Branding
View Price Page

SCREENSHOTS

Haptik Screenshots
View 8 screenshot(s)
Gupshup Screenshots
View 1 screenshot(s)
Messenger Bot Screenshots
View 7 screenshot(s)
LiveChatAI Screenshots

INTEGRATIONS

  • Zendesk Chat
  • Salesforce
    NA
  • Zapier
    NA

ALTERNATIVES

Top alternatives to Haptik

Verloop
Verloop
Yellow Messenger Platform
Yellow Messenger Platform
Bot9
Bot9
1min.AI
1min.AI
Powerly
Powerly

Top alternatives to Gupshup

WATI
WATI
Twilio Flex
Twilio Flex
WizyChat
WizyChat
CBOT
CBOT
Chatlayer
Chatlayer