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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Zendesk Support Suite |
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Confetti |
| Description | Waggl is a commendable employee voice solution for enterprises, engaging, individual staffs to speak out their thoughts in three simple steps, answer, vote and result sharing. The software uses pulse surveys inclusive of simple questions, making participants give authentic responses in a game like pattern. Waggl improves employee engagement levels by inviting random colleagues and encouraging them to vote on anonymous responses given by others. Thus helping management understand and cater to specific employee problems and figure out prescribed insights for growth. Waggl uses dialogue first approach facilitating enhanced team-based action planning. Data obtained is represented in the form of pie-charts, graphs, and histograms. Thus helping Managers to figure out the most preferred solutions, take ownership, and drive action. They can also share the generated results as per business requirements and structural priorities. The Soc 2 Type 2 compliant software offers researched backed question models, world-class customer support along with personalized strategies and executive reviews. Read more | SurveyMonkey Engage is a comprehensive business solution built to help you holistically understand and improve employee engagement. Managing your employee engagement program doesn’t have to be painful. Prebuilt surveys and automated deployments help remove the burden of program administration. Better questions mean better data. Rooted in social science, Engage takes a whole-person approach to understand your employees’ relationship with the workplace. Spend your time acting on data instead of analyzing it. Powerful data analysis tools help you easily identify where opportunities exist before they become problems. Read more | Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. Read more | Confetti makes it easy to discover and book hundreds of live-hosted team-building experiences designed to enhance the company culture. The growing catalog features exclusive, exciting experiences tailored to the season and meet the team’s needs. We’ve revolutionized corporate event planning with a simple process to plan, book, and pay instantly. The expert event coordinators ensure a smooth, seamless experience for users and a memorable time for team members. From detailed event briefings to customized invites, Confetti supports users every step of the way. The live hosts are not only experts in their fields but are also trained to create engaging experiences that bring everyone together—even the quietest team members. Whether planning a virtual event or an in-person experience, Confetti helps to build stronger teams and unforgettable memories. Let’s make planning fun and effortless! Read more |
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| SW Score & Breakdown |
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards |
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# 7 Fastest Growing # 12 Fastest Growing |
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Ease of Use, Survey Customization, Data Analysis and Reporting, Employee Engagement Limited Features (Free Version), Lack of Advanced Features, Occasional Slow Interface, Generic Survey Templates |
Extensive Integrations, Comprehensive Reporting Functionality, Easy to Use Interface, Helpful Knowledge Base Slow Support Response Times, Lack of Advanced Chat Features, Inflexible User Management, Confusing Navigation |
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| Review Summary |
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User reviews for SurveyMonkey Engage highlight its ease of use and user-friendly interface, particularly for creating and sharing basic surveys. The platform is praised for its quick turnaround time from survey setup to analysis, making it ideal for short surveys. However, some reviewers note limitations for elaborate surveys with nested questions and respondent quotas. Additionally, the free version offers limited features, and some users have experienced slow website performance. Overall, SurveyMonkey Engage is a valuable tool for collecting basic feedback and gathering insights, but it may not be the best choice for complex survey needs or large organizations. |
Zendesk Support is widely praised for its user-friendly interface, customizable features, and robust reporting capabilities. It is particularly lauded for its ability to streamline customer service processes, facilitate effective agent collaboration, and enhance customer satisfaction. However, some reviewers have expressed concerns about its pricing structure and the occasional occurrence of technical glitches. Additionally, some users have found the reporting functionality to be somewhat limited. |
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| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Waggl Custom |
SurveyMonkey Engage Custom |
Support Team $19.00 $25.00 per user / month Suite Team $55.00 $69.00 per user / month Suite Professional $115.00 $149.00 per user / month Suite Enterprise $169.00 $219.00 per user / month Suite Team (Employee Service Suite) $55.00 $69.00 per user / month Suite Growth (Employee Service Suite) $89.00 $115.00 per user / month Suite Professional (Employee Service Suite) $115.00 $149.00 per user / month Suite Enterprise (Employee Service Suite) $169.00 $219.00 per user / month |
Pay As You Go Others Plus Others Pro Others Enterprise Custom Annual Event Planning Custom |
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| Company Details | Located in: Sausalito, California | Located in: San Mateo, California | Located in: San Francisco, California - 94103 Founded in: 2007 | Located in: Boca Raton, Florida Founded in: 2017 |
| Contact Details |
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+1 415-418-7506 |
+1 917-310-3193 |
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