MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Zoho Desk |
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
Featured
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Zendesk Support Suite |
| Description | Waggl is a commendable employee voice solution for enterprises, engaging, individual staffs to speak out their thoughts in three simple steps, answer, vote and result sharing. The software uses pulse surveys inclusive of simple questions, making participants give authentic responses in a game like pattern. Waggl improves employee engagement levels by inviting random colleagues and encouraging them to vote on anonymous responses given by others. Thus helping management understand and cater to specific employee problems and figure out prescribed insights for growth. Waggl uses dialogue first approach facilitating enhanced team-based action planning. Data obtained is represented in the form of pie-charts, graphs, and histograms. Thus helping Managers to figure out the most preferred solutions, take ownership, and drive action. They can also share the generated results as per business requirements and structural priorities. The Soc 2 Type 2 compliant software offers researched backed question models, world-class customer support along with personalized strategies and executive reviews. Read more | Nailted is an employee engagement and feedback monitoring software that promises to deliver the best employee experience. Used by more than 10,000 people, the software guides the entire organisation to apply best practices on employee engagement, toward the creation of a culture that everybody wants to belong to. With Nailted, people can get deeper insights, detect burnouts and many more. The software offers real-time people analytics especially when the team is working remotely. Furthermore, Nailted features a built-in dashboard based on Google Search to measure eNPS, satisfaction and wellness levels of the employees in an organisation. It also extends help to users in detecting the issues and fixing them on time. Also, Nailted provides regular 1:1 meetings enabling companies to get all their employees to adopt a habit and prevent an inconsistent culture. Furthermore, by applying the best engagement techniques of Nailted one can carry out positive reinforcements for better functioning of the companies. Read more | Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. Read more |
| Pricing Options |
|
|
|
| SW Score & Breakdown |
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards |
Not Available
|
Not Available
|
# 7 Fastest Growing # 12 Fastest Growing |
| Organization Types Supported |
|
|
|
| Platforms Supported |
|
|
|
| Modes of Support |
|
|
|
| API Support |
|
|
|
| User Rating |
Not Available
|
|
|
| Rating Distribution |
Not Available
|
|
|
| User Sentiments |
Not Available
|
Not Available
|
Extensive Integrations, Comprehensive Reporting Functionality, Easy to Use Interface, Helpful Knowledge Base Slow Support Response Times, Lack of Advanced Chat Features, Inflexible User Management, Confusing Navigation |
| Review Summary |
Not Available
|
Not Available
|
Zendesk Support is widely praised for its user-friendly interface, customizable features, and robust reporting capabilities. It is particularly lauded for its ability to streamline customer service processes, facilitate effective agent collaboration, and enhance customer satisfaction. However, some reviewers have expressed concerns about its pricing structure and the occasional occurrence of technical glitches. Additionally, some users have found the reporting functionality to be somewhat limited. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Waggl Custom |
Free Free Pro $4.00 $5.00 per user / month Advanced $6.42 $7.50 per user / month |
Support Team $19.00 $25.00 per user / month Suite Team $55.00 $69.00 per user / month Suite Professional $115.00 $149.00 per user / month Suite Enterprise $169.00 $219.00 per user / month Suite Team (Employee Service Suite) $55.00 $69.00 per user / month Suite Growth (Employee Service Suite) $89.00 $115.00 per user / month Suite Professional (Employee Service Suite) $115.00 $149.00 per user / month Suite Enterprise (Employee Service Suite) $169.00 $219.00 per user / month |
|
View Detailed Pricing
|
View Detailed Pricing
|
View Detailed Pricing
|
Get personalized recommendations from our experts on call
Trusted by more than 5 Million users across the globe.
Thank you for the enquiry. One of our software analysts will contact you soon.
| Screenshots | Not Available |
+ 3 More
|
Not Available |
| Videos | Not Available |
+ 2 More
|
+ 1 More
|
| Company Details | Located in: Sausalito, California | Located in: Madrid, Spain Founded in: 2019 | Located in: San Francisco, California - 94103 Founded in: 2007 |
| Contact Details |
Not available |
Not available |
+1 415-418-7506 |
| Social Media Handles |
|
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
