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| Description | Vonage Business Solutions is a cloud-based communications platform for small and medium-sized businesses. The service includes a business phone system that allows companies to link their VoIP phone system to internet-enabled devices and communicate via text, phone, or video conferencing. Call announce and screening, multiple devices on a single extension, do not disturb settings, and more are all standard features. Account managers can check call recordings, set up dialling limitations, alter dashboard visibility for employees, and view billing information using the admin site.Work smarter with Vonage Business Communications, our unified communications platform, which allows you to interact with people from all over the world via phone, messaging, and video. Over 40 powerful features provide the ideal blend of flexibility and control, allowing your company to operate smarter. You can manage your messages and collaborate from practically anywhere with our award-winning mobile app. We have a 99.999 percent uptime reliability1, assuring optimal productivity for your company.Setup is straightforward, quick, and simple to scale as your company grows. Because there are no annual obligations, you can cancel at any moment. And we take pleasure in providing excellent customer service: obtaining assistance is simple. You can contact us via phone, email, chat, or our online help centres. We even provide client portals with knowledge base articles to assist you in finding answers at any time.Users can now use the Vonage Business Solutions mobile app to access the service. Vonage Business Solutions also provides desktop plug-ins for further customization. Users can also merge their contacts from Google, Outlook, and CRM platforms like Salesforce. Read more | Skyetel is a VoIP service provider that offers a cutting-edge, mobile-friendly user interface to elegantly navigate all of your services in order to offer excellent customer experience. This platform allows data centres in many geographic areas to provide outstanding customer support and control traffic. Skyetel has a mobile-friendly user interface that allows you to segment your clients and track their usage. You can customise your brand gateway with your logo and URL to track their usage. Skyetel’s API allows you to send and receive MMS and SMS messages effortlessly. Customers can be grouped together and their consumption can be tracked for free with Skyetel. Skyetel network accepts and transmits G.722 and G.711 in its entirety. The platform ensures that your calls are routed through the fewest number of legs to the outside world as feasible. You can set up your cell numbers to forward MMS and SMS messages to a different phone number or e-mail address with Skyetel. Users also get the option for call transcription which is an optional service that allows you to have your calls transcribed. Read more | MightyCall is a cloud-based commercial VoIP service for small enterprises. It aids users in managing customer support calls as well as internal communications. Incoming calls are handled by MightyCall, which includes toll-free, local, and vanity numbers. Voicemail, hold music, conference calling, call forwarding, and call screening and recording are all included. Text messages, calls, emails, callback requests, and social media interactions are all displayed on a multichannel activity dashboard, along with expected response times and the rep assigned to each task. Companies can use email integration to transform emails into to-do lists that can subsequently be allocated to any team member. Managers can receive alerts about incoming requests and allocate them to team members using the mobile app for Android and iOS smartphones. It also includes capabilities such as VIP/blacklist call routing, conference calls, performance reports, and call history, among others. MightyCall is a monthly membership service that provides live chat, phone, and email assistance. Business and Enterprise plan users can make use of the call waiting option. Read more |
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Users praise Vonage's user-friendly interface, ease of setup, and reliable call quality. The mobile app is particularly lauded for its convenience and feature-rich functionality. However, some users have reported occasional technical glitches and issues with customer service responsiveness. Additionally, a few users expressed concerns regarding pricing transparency and the lack of advanced features like video conferencing and call recording in the basic plan. Overall, Vonage is generally well-received for its user-friendly design and solid performance, but there is room for improvement in certain areas to enhance user satisfaction. |
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Mobile Others Premium Others Advanced Others |
Business Others Resellers, Wholesales and MSPs Custom |
Business $15.00 $20.00 per user / month Enterprise $150.00 $200.00 per month |
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| Company Details | Located in: Holmdel, New Jersey Founded in: 2001 | Located in: Vancouver, WA | Located in: Wilmington, DE Founded in: 1999 |
| Contact Details |
+1 844-324-0340 https://www.vonage.com/business/business-cloud/ |
(360) 986-5200 https://skyetel.com/ |
+1 (888) 256-8312 https://www.mightycall.com/ |
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