Home/UX Software/UXPressia vs CustellenceUpdated on: February 3, 2023

Compare UXPressia vs Custellence

84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
UXPressia
UXPressia UX Software (39 Ratings)
83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
UXPressia

UXPressia

UX Software (39 Ratings)
83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

UXPressia is a Customer Journey Mapping (CJM) tool that helps in creating impact maps and personas, allowing you to design and deliver an enhanced customer experience.You can also make an analysis of the touchpoints in multi-channel interactions.This strong customer experience mapping tool can be customized as per your business needs and requirements.It can be used across various platforms like Android, iOS, Windows etc.With its use, you can realize how customers move through the sales funnel.If you are a designer, a better understanding of the user context can be achieved with this tool. ..show more

Custellence is an easy-to-use tool for customer journey maps, user stories, experience maps, and service blueprints. Create professional journey maps, user stories, experience maps, and service blueprints, in no time and without having to be a visual designer. Present & share maps with team and stakeholders to boost engagement and buy-in. Save all the data you need, and decide when to show the big picture for decision making, or dig into details when in development. Keep the map in constant change, and stay on the customer-centric track, to move things forward faster and more efficiently than ever. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

San Mateo, California

Stockholm, Sweden

API

N/A

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • 1 project
  • 1 Customer journey maps
  • 1 persona
  • 1 impact map
  • Email sharing with 1 user
  • Export PNG
  • Comments
  • Support: Email support
Professional
$24 /User/Month

Features

  • Includes features of Forver Free plan, plus
  • Unlimited Projects
  • Unlimited Customer journey maps
  • Unlimited personas
  • Unlimited impact maps
  • Unlimited Email sharing
  • Export: Vector PDF, PNG
  • Branding
  • Presentation mode
  • Embed code support
  • Multiple personas view
  • Integrations: Google analytics, Mixpanel
  • Direct link access to project
  • User roles and teams
  • Azure AD integration, SSO, MFA
  • Support: Live chat and email support
View Price Page
Free
Free

For teams and individuals dipping their toes in journey mapping.

Features

  • One journey map
  • 60 cards in journey map
  • Export to PNG
Professional
$30 /User/Month

For 1 User

For teams and organisations that wants the best tool for state-of the art journey mapping. The fastest way to get started, get results and scale customer centricity in your organisation.

Features

  • Unlimited journey maps
  • Unlimited cards in maps
  • Unlimited workspace members
  • Unlimited workspace guests
  • Team management
  • Flexible adding of users to workspace
  • Unlimited view sharing
  • Presentation mode
  • Real-time collaboration
  • Public link sharing
  • Export to PDF, PNG and Excel
  • 128 bit SSL encryption and daily backups
  • Activity logs
  • 100 MB upload size limit
  • Card and multiple payment options
  • Team common map structure
  • Fully compliant with GDPR
  • Support from real humans within 24 hours
  • Template library with professional journey maps & service blueprints

Based upon the Number of Users, the pricing plan varies.

Enterprise
Custom

For organisations with procurement, advanced security, and support needs.

Features

  • Includes features of Professional plan, plus
  • Tailored plan
  • Multiple workspaces
  • Dedicated Success manager
  • Procurement & invoicing
  • Security and GDPR assessment
  • SSO, Microsoft Azure, Google
  • On-premise installation
  • Image library
  • Priority support
  • Tailored Customer Success Program
  • Customer experience coaching
  • Online training course
View Price Page

SCREENSHOTS

UXPressia Screenshots
View 1 screenshot(s)
Custellence Screenshots
View 2 screenshot(s)

ALTERNATIVES

Top alternatives to UXPressia

Custellence
Custellence
Miro
Miro
Adobe XD
Adobe XD
Figma
Figma
UserTesting
UserTesting

Top alternatives to Custellence

UXPressia
UXPressia
Lucidchart
Lucidchart
Creately
Creately
SmartDraw
SmartDraw
Gliffy
Gliffy