UserTesting |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Userlytics is a remote user testing platform that allows individuals and companies to test their websites, prototypes, mobile apps and even competitors' assets. It helps them to optimise their services to customers, user interface and overall experience. Userlytics comes with advanced video capture and editing tools that record tests, hyperlinked annotation, automate transcriptions and highlight reels for both moderated and unmoderated UX testing. The platform uses advanced quantitative metric systems, such as time on task and success/ failure metrics, rating questions and more to test the products effectively. Userlytics helps to optimise the information architecture (IA) of websites, apps and prototypes by analysing participants’ mental model as they categorise and search for items. The platform allows users to easily launch a moderated UX test or an interview by scheduling a live conversation. It is an in-browser platform which means that there is no need for participants to download any application to take part in a survey. Read more | UXArmy is a remote platform that can be used for product prototyping and usability testing. With UXArmy at work, clients can iterate their designs based on usability evaluations, besides streamlining automated recruitment of matching test participants. It comes loaded with a plethora of tools enabling seamless performance. Functionalities like Unmoderated testing, where intensive interviews and live conversations are utilised to generate detailed but remote insights. Card sorting makes it convenient for designing information architecture plans, menus and navigation flow. Further, these tools are all designed to be useful for both expert developers as well as beginners. UX’s deep dive feature enables clients to conduct live conversations with their customers while recording them simultaneously. Important videos or significant bits can be downloaded with a single click and stored for future reference. While conducting conversations, authenticated and time-stamped notes can be relied upon to summarise the entire research automatically. In-session chats ensure that the customer is not distracted from his work while engaging in a meaningful conversation. Read more |
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| SW Score & Breakdown |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 1 Most Worthy # 3 Fastest Growing |
Not Available
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| Total Features |
9 Features
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10 Features
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| Common Features for All |
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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| User Rating |
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| User Sentiments |
Excellent Customer Support, Fast Recruitment Process, Ease of Use, High-Quality Participants Outdated User Interface, Confusing Credit System, Technical Issues With Recordings, Limited Reporting Features |
User-Friendly Interface, Comprehensive Reporting, Efficient User Recruitment, Supportive Customer Service Occasional Technical Issues, Inconsistent Tester Quality, Limited Payment Options, Room for UI/UX Improvements |
| Review Summary |
Userlytics is generally praised for its intuitive interface, ease of use, and ability to provide valuable insights into user behavior. Reviewers appreciate the platform's features such as session recordings, heatmaps, and surveys, which help them understand how users interact with their products. Additionally, the customer support team is often mentioned for their responsiveness and helpfulness. However, some reviewers have expressed concerns about the pricing and occasional technical issues. While the platform is generally considered to be a valuable tool for user research and feedback collection, some users have suggested that it may not be suitable for businesses with limited budgets or those requiring highly customized solutions. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Quick & Easy (Pay As You Go) $49.00 $49.00 per user Enterprise (Pay As You Go) $69.00 $69.00 per user Custom (Pay As You Go) Custom Starter $399.00 $399.00 per month Premium $499.00 $499.00 per month Advanced $999.00 $999.00 per month |
Free (Remote user testing) Free Starter (Remote user testing) $59.00 $59.00 per month Compass (Remote User Testing) $129.00 $129.00 per month Sprinter (Remote user testing) $399.00 $399.00 per month Enterprise (Remote user testing) Custom Free (Moderated research) Free Surface (Moderated research) $99.00 $99.00 per month Profound (Moderated research) $249.00 $249.00 per month Enterprise (Moderated research) Custom Individual (Card Sorting) $63.20 $79.00 per month Enterprise (Card Sorting) Custom Individual (Tree Testing) $79.20 $99.00 per month Enterprise (Tree Testing) Custom Individual (Participatory Design) $63.20 $79.00 per month Enterprise (Participatory Design) Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 4 More
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Not Available |
| Videos |
+ 4 More
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+ 3 More
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| Company Details | Located in: Miami, Florida Founded in: 2009 | Located in: Singapore Founded in: 2012 |
| Contact Details |
+1 888-809-0047 |
+65 9489 1600 |
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