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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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UX Software

4.3 376 user ratings

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UX Software

4.6 47 user ratings

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Overview

Description Userlytics is a remote user testing platform that allows individuals and companies to test their websites, prototypes, mobile apps and even competitors' assets. It helps them to optimise their services to customers, user interface and overall experience. Userlytics comes with advanced video capture and editing tools that record tests, hyperlinked annotation, automate transcriptions and highlight reels for both moderated and unmoderated UX testing. The platform uses advanced quantitative metric systems, such as time on task and success/ failure metrics, rating questions and more to test the products effectively. Userlytics helps to optimise the information architecture (IA) of websites, apps and prototypes by analysing participants’ mental model as they categorise and search for items. The platform allows users to easily launch a moderated UX test or an interview by scheduling a live conversation. It is an in-browser platform which means that there is no need for participants to download any application to take part in a survey. Read more UsabilityHub is a comprehensive user testing and usability research platform that helps developers to find design issues early, preventing them from wasting time and effort. Users can assess the effectiveness of the links and content hierarchy by measuring how people complete tasks using their designs. Brands can design surveys to ask their participants’ relevant questions and validate their assumptions to avoid missteps. In the test, participants can choose from multiple design options in response to the brands specific questions. Moreover, the platform also helps developers to optimise messaging on landing pages and reduce bounce rates by measuring participant’s first impressions of the designs. It allows developers to obtain feedback on images, videos and audio files. UsabilityHub brings interaction flows, test interfaces, iconography and more to help companies create delightful and intuitive experiences for their users. The platform also helps developers to tune their messaging, landing pages and optimise conversion rates on product launches and marketing campaigns. Read more
Pricing Options
  • Free Trial Available
  • Starts at $49.0. Offers Custom plan.
  • Free Trial Not Available
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    96%
  • Momentum
    66%
  • Popularity
    91%
SaaSworthy Awards # 1 Most Worthy # 3 Fastest Growing # 4 Fastest Growing # 5 Most Popular

Features

Total Features
9 Features
0 Features
Common Features for All
    For Mobile Allows the application to run on mobile apps
    For Websites Allows the application to run on websites
    Heatmaps Heatmaps show where users have clicked on a page
    Prototyping Helps increasing product design efficiency and enhances accuracy
    Screen Activity Recording Allows recording every screen action during the user's session
    Unmoderated Testing Helps conducting tests on fairly functional websites
    Usability Testing Helps in finding if the system is user-friendly from the end-user perspective
    User Journeys Helps to measure the overall experience the user had while interacting with the system
    User Research Helps to study user behavior through task analysis and feedback methods
  • + 6 More - Show Less
    • For Mobile Allows the application to run on mobile apps
      For Websites Allows the application to run on websites
      Heatmaps Heatmaps show where users have clicked on a page
      Prototyping Helps increasing product design efficiency and enhances accuracy
      Screen Activity Recording Allows recording every screen action during the user's session
      Unmoderated Testing Helps conducting tests on fairly functional websites
      Usability Testing Helps in finding if the system is user-friendly from the end-user perspective
      User Journeys Helps to measure the overall experience the user had while interacting with the system
      User Research Helps to study user behavior through task analysis and feedback methods

    Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.3/5 376 user ratings
    4.6/5 47 user ratings
    Rating Distribution
    • Excellent

      63.3%
    • Very Good

      21.5%
    • Average

      3.7%
    • Poor

      2.1%
    • Terrible

      9.3%
    • Excellent

      70.2%
    • Very Good

      25.5%
    • Average

      2.1%
    • Poor

      0%
    • Terrible

      2.1%
    User Sentiments

      Excellent Customer Support, Fast Recruitment Process, Ease of Use, High-Quality Participants

      Outdated User Interface, Confusing Credit System, Technical Issues With Recordings, Limited Reporting Features

      Not Available
    Review Summary

    Userlytics is generally praised for its intuitive interface, ease of use, and ability to provide valuable insights into user behavior. Reviewers appreciate the platform's features such as session recordings, heatmaps, and surveys, which help them understand how users interact with their products. Additionally, the customer support team is often mentioned for their responsiveness and helpfulness. However, some reviewers have expressed concerns about the pricing and occasional technical issues. While the platform is generally considered to be a valuable tool for user research and feedback collection, some users have suggested that it may not be suitable for businesses with limited budgets or those requiring highly customized solutions.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $49.0. Offers Custom plan.
    • Free Trial Not Available
    Pricing Plans
    Monthly Plans Annual Plans

    Quick & Easy (Pay As You Go) $49.00 $49.00 per user

    Enterprise (Pay As You Go) $69.00 $69.00 per user

    Custom (Pay As You Go) Custom

    Starter $399.00 $399.00 per month

    Premium $499.00 $499.00 per month

    Advanced $999.00 $999.00 per month

     
    View Detailed Pricing
    Not Available

    Screenshots & Videos

    Screenshots Dashboard
    + 4 More
    Not Available
    Videos Video Thumbnail
    + 4 More
    Not Available

    Vendor information

    Company Details Located in: Miami, Florida Founded in: 2009 Located in: Melbourne, Australia Founded in: 2008
    Contact Details

    +1 888-809-0047

    https://www.userlytics.com/

    Not available

    https://usabilityhub.com/

    Social Media Handles

    Not available

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