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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | Userback lets users provide tools to their customers to collaborate and give feedback on all of the user's web projects from a single and centralized location. Users can add multiple projects along with their team members and accordingly manage them with project-based restrictions. It is also possible for users to integrate Userback into their client's project management workflow tool and give clients the tools to turn feedback into actionable tasks. Insights into the performance of web projects or client campaigns are available in real-time. The collected feedback can also contain screenshots and edits for better depiction of the issue. Feedback management is possible too, via tagging, categorizing, and filtering. The tool integrates with several bug tracking software and project management tools to initiate relevant processes triggered by actionable feedback. The integrations include Slack, Microsoft Teams, Jira, Trello, Asana, Gitlab, Basecamp, WordPress, and more. Read more | DoneDone is a simple issue tracker primarily used by digital agencies to manage the development, testing, and customer support of websites, apps, and other software. DoneDone Mailboxes simplify email communication between your support agents, production team, and customers. Discuss, assign, and resolve tickets without messy email chains and ccs. Read more |
Pricing Options |
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SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
11 Features
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10 Features
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Common Features for All |
Backlog Management
Bug Assignment
Dashboard (Bug Tracking)
Filtering
Issue Tracking
Release Management
Reports
Role Management
Task Management
Ticket Management
Workflow Management
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Backlog Management
Bug Assignment
Dashboard (Bug Tracking)
Filtering
Issue Tracking
Release Management
Reports
Role Management
Task Management
Ticket Management
Workflow Management
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Users applaud Userback for its user-friendly interface, ease of use, and comprehensive features. They appreciate the ability to collect feedback directly from users, prioritize and manage feedback, and respond to users promptly. Many users highlight the positive impact Userback has had on improving their products and enhancing the overall user experience. They also value the integrations with popular tools and platforms, making it seamless to incorporate Userback into their existing workflow. Overall, users find Userback to be a valuable tool for gathering and acting on user feedback, ultimately leading to better products and happier customers. |
DoneDone users generally praise its intuitive interface, customizable features, and helpful customer support. Many reviewers highlight its ability to streamline project management and task tracking, improving team collaboration and productivity. DoneDone's user-friendly design and robust reporting capabilities are also frequently mentioned as strengths. While some users express concerns about occasional bugs and limitations in certain features, the overall sentiment is positive, with many reviewers recommending DoneDone for its ease of use, efficiency-boosting features, and positive impact on project management processes. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Solo $14.00 $19.00 per month Startup $59.00 $79.00 per month Company $119.00 $159.00 per month Premium $217.00 $289.00 per month |
Collaborate $4.00 $5.00 per user / month Outreach $8.00 $10.00 per user / month |
View Detailed Pricing
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View Detailed Pricing
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Backlog
4.6 Based on 399 Ratings |
Teamwork Desk
4.4 Based on 347 Ratings
HelpDesk
4.5 Based on 64 Ratings
Backlog
4.6 Based on 399 Ratings |
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Screenshots |
+ 7 More
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Videos |
+ 1 More
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+ 2 More
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Company Details | Located in: Brisbane, Queensland Founded in: 2014 | Located in: Austin, Texas Founded in: 2007 |
Contact Details |
Not available https://www.userback.io/ |
Not available https://www.donedone.com/ |
Social Media Handles |
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