Toybox vs Userback Comparison

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Toybox

Bug Tracking Software

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Userback

Bug Tracking Software

4.9 54 user ratings

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Overview

Description

Toybox allows you to report any bugs and gather feedback on your website. With this solution, you can collect feedback, export tasks to your existing tools, resolve issues, and turn any app or web page into an interactive workspace. Once you have signed up to Toybox for free, the solution will act as an extension of your existing app, allowing ideas, bugs, and feedback to be logged on your site. It also enables better and more effective communication between your team so you can build better quality software. Toybox gives you uninterrupted QA. With this solution, you don’t have to leave your site while you are doing QA. Instead, you can look at any interaction or page and not have to switch tabs when you want to log an issue. Users can leave comments directly on a web page, so they don’t get lost in a stream of emails in an email chain. Read more

Userback lets users provide tools to their customers to collaborate and give feedback on all of the user's web projects from a single and centralized location. Users can add multiple projects along with their team members and accordingly manage them with project-based restrictions. It is also possible for users to integrate Userback into their client's project management workflow tool and give clients the tools to turn feedback into actionable tasks. Insights into the performance of web projects or client campaigns are available in real-time. The collected feedback can also contain screenshots and edits for better depiction of the issue. Feedback management is possible too, via tagging, categorizing, and filtering. The tool integrates with several bug tracking software and project management tools to initiate relevant processes triggered by actionable feedback. The integrations include Slack, Microsoft Teams, Jira, Trello, Asana, Gitlab, Basecamp, WordPress, and more. Read more

Pricing Options

Free Trial Available
Starts at $22.0. Offers Custom plan.

Free Trial Available
Starts at $14.0.

SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%
Reviews

60%
Momentum

60%
Popularity

71%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

98%
Reviews

84%
Momentum

62%
Popularity

77%

Features

Total Features	10 Features	11 Features
Common Features for All	Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks. Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency. Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project Filtering To match the instances against a set of search criteria. Issue Tracking Helps to manage and maintain issue logs and its activity Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments. Reports Comes with reporting capabilities and features custom pre-built reports Role Management Helps regulate access to systems, based on individual roles Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 7 More - Show Less	Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks. Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency. Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project Filtering To match the instances against a set of search criteria. Issue Tracking Helps to manage and maintain issue logs and its activity Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments. Reports Comes with reporting capabilities and features custom pre-built reports Role Management Helps regulate access to systems, based on individual roles Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 8 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Medium Business Small Business	Individuals Freelancers Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online
API Support	NA	Available

Reviews & Ratings

User Rating	Not Available	4.9/5 54 user ratings
Ratings Distribution	Not Available	Excellent 86.8% Very Good 12.4% Average 0.9% Poor 0% Terrible 0%
Review Summary	Not Available	Users applaud Userback for its user-friendly interface, ease of use, and comprehensive features. They appreciate the ability to collect feedback directly from users, prioritize and manage feedback, and respond to users promptly. Many users highlight the positive impact Userback has had on improving their products and enhancing the overall user experience. They also value the integrations with popular tools and platforms, making it seamless to incorporate Userback into their existing workflow. Overall, users find Userback to be a valuable tool for gathering and acting on user feedback, ultimately leading to better products and happier customers.
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Pricing

Pricing Options	Free Trial Available Starts at $22.0. Offers Custom plan.	Free Trial Available Starts at $14.0.
Pricing Plans Monthly Plans Annual Plans	Starter $22.00 $25.00 per month Team $45.00 $49.00 per month Business $135.00 $149.00 per month Enterprise Custom	Solo $14.00 $19.00 per month Startup $59.00 $79.00 per month Company $119.00 $159.00 per month Premium $217.00 $289.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	ReportBugz Toybox Vs ReportBugz Bug-Track.com 4.2 Based on 5 Ratings Toybox Vs Bug-Track.com Buglog Toybox Vs Buglog Ybug 4.8 Based on 33 Ratings Toybox Vs Ybug The Bug Squasher 5 Based on 3 Ratings Toybox Vs The Bug Squasher	Backlog 4.6 Based on 399 Ratings Toybox Userback Vs Toybox Backlogs Ybug 4.8 Based on 33 Ratings Userback Vs Ybug Buglog Userback Vs Buglog
	View All Toybox Alternatives	View All Userback Alternatives