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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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| Description | Userback lets users provide tools to their customers to collaborate and give feedback on all of the user's web projects from a single and centralized location. Users can add multiple projects along with their team members and accordingly manage them with project-based restrictions. It is also possible for users to integrate Userback into their client's project management workflow tool and give clients the tools to turn feedback into actionable tasks. Insights into the performance of web projects or client campaigns are available in real-time. The collected feedback can also contain screenshots and edits for better depiction of the issue. Feedback management is possible too, via tagging, categorizing, and filtering. The tool integrates with several bug tracking software and project management tools to initiate relevant processes triggered by actionable feedback. The integrations include Slack, Microsoft Teams, Jira, Trello, Asana, Gitlab, Basecamp, WordPress, and more. Read more | BugHerd is a bug tracking and reporting solution specially developed for websites and online applications. This software makes it simple to gather, manage, and act on your client's website feedback. Agencies, designers, developers, marketers, and project managers absolutely love this tool as it reduces their work to a very great extent. BugHerd is the most effective platform for gathering, organizing, and acting on website feedback. Its bug-tracking software is extremely useful and functions similarly to sticky notes on a website. You may use this user-friendly browser extension to pin feedback to a webpage, which can include screenshots and videos. All pinned feedback receives contextual metadata by default. Feedback prompts the creation of task cards, which aids in the management of your workflow. BugHerd is one of the most user-friendly and effective bug tracking solutions available. It's a no-brainer to add this tool to your arsenal because it has simple steps, the ability to pin bugs like sticky notes, and the confidence of a large client base. Also, the software offers a free trial version along with a wide range of premium plans to choose from. Read more | Users is a customer feedback platform, developed specifically for customer success teams, product managers, developers and web project owners to take feedback from their users about their product or tool. It enables you to create customer-centric products with actionable consumer inputs such as screen grabs, surveys, and feature requests. With Usersnap, you can directly pin comments to screenshots, automatically collect metadata such as URLs, browser information, and console logs. Click, take a screenshot, and send; that's how simple Usersnap makes it for every user to provide visual feedback. It further enables you to host mini-surveys that can help you get more input. You can also target particular email lists, URLs, or consumer behaviours for better results with Usersnap. Usersnap lets you recognize what has to be improved and how you can do so to satisfy consumer expectations. It also provides detailed reports about current events and lets you organise, upvote, and allocate feedback all from one dashboard. Furthermore, It lets you share your comments with your team using one of the 30+ connectors available, including Azure DevOps and Zendesk. Read more | Marker.io is a website feedback and bug tracking tool that enables developers to receive adequate suggestions from colleagues and clients on the go. Web developers dependent on the same can get rid of detected bugs in four simple steps. Visual annotations equipped within help users to get a real-time view of their bugs. Further, Marker.io comes with a feedback widget that enables clients and customers to report issues with the website on the go. Here, developers can control widgets via JavaScript SDK and pass the custom metadata about their clients, customers or the entire technical environment as per convenience. Client-specific logs and errors happening within the console gets recorded in an automated way, besides being added as an issue. The tool also includes a guest portal that can be used by developers to offer individual clients and external reporters an overview of the previously reported issues. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
11 Features
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6 Features
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10 Features
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8 Features
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| Common Features for All |
Backlog Management
Bug Assignment
Dashboard (Bug Tracking)
Filtering
Issue Tracking
Release Management
Reports
Role Management
Task Management
Ticket Management
Workflow Management
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Backlog Management
Bug Assignment
Dashboard (Bug Tracking)
Filtering
Issue Tracking
Release Management
Reports
Role Management
Task Management
Ticket Management
Workflow Management
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Backlog Management
Bug Assignment
Dashboard (Bug Tracking)
Filtering
Issue Tracking
Release Management
Reports
Role Management
Task Management
Ticket Management
Workflow Management
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Backlog Management
Bug Assignment
Dashboard (Bug Tracking)
Filtering
Issue Tracking
Release Management
Reports
Role Management
Task Management
Ticket Management
Workflow Management
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| User Rating |
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| User Sentiments |
Ease of Use, Intuitive User Interface, Extensive Integrations, Effective Screenshot Annotation Occasional Software Glitches, Limited Customization Options, Lack of Advanced Project Management Features, Inconsistent Integration Reliability |
Easy to Use Interface, Seamless Client Feedback, Efficient QA Process, Detailed Bug Reporting Limited Mobile Functionality, Occasional Software Glitches, Limited User Roles, Insufficient Integrations with Project Management Tools |
Ease of Integration, Intuitive User Interface, Extensive Integrations, Comprehensive Bug Reporting Limited Customization Options, Occasional Screenshot Alignment Issues , Confusing UI Elements, Limited Mobile Functionality |
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| Review Summary |
Users applaud Userback for its user-friendly interface, ease of use, and comprehensive features. They appreciate the ability to collect feedback directly from users, prioritize and manage feedback, and respond to users promptly. Many users highlight the positive impact Userback has had on improving their products and enhancing the overall user experience. They also value the integrations with popular tools and platforms, making it seamless to incorporate Userback into their existing workflow. Overall, users find Userback to be a valuable tool for gathering and acting on user feedback, ultimately leading to better products and happier customers. |
BugHerd is praised for its user-friendly interface, intuitive bug tracking and reporting features, seamless integration with various development tools, and responsive customer support. Users appreciate its ability to streamline the bug tracking process, facilitate collaboration among team members, and improve the overall quality of their software products. While some users mention occasional glitches and performance issues, the majority of reviews highlight BugHerd's effectiveness in enhancing team productivity and ensuring efficient bug management. |
UserSnap is a powerful feedback tool that makes collecting and understanding user needs easier and quicker. Users praise its seamless integration, intuitive interface, and customizable features, such as editable screenshots and video recordings. They find the tool easy to use and appreciate the 24/7 customer support. While some users would like to see more robust features, like public report sharing, UserSnap consistently meets their expectations and solves their feedback collection and bug tracking needs. |
Not Available
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| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Solo $14.00 $19.00 per month Startup $59.00 $79.00 per month Company $119.00 $159.00 per month Premium $217.00 $289.00 per month |
Standard $39.00 $39.00 per user / month Studio $59.00 $59.00 per user / month Premium $109.00 $109.00 per user / month Deluxe $189.00 $189.00 per user / month |
Basic $19.00 $29.00 per month Startup $69.00 $79.00 per month Company $129.00 $149.00 per month Enterprise Custom |
STARTER $49.00 $59.00 per month TEAM $79.00 $99.00 per month ORGANIZATION $159.00 $199.00 per month |
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| Screenshots |
+ 7 More
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| Videos |
+ 1 More
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| Company Details | Located in: Brisbane, Queensland Founded in: 2014 | Located in: Melbourne, Australia Founded in: 2011 | Located in: Linz, Austria Founded in: 2013 | Located in: Brussels, Belgium Founded in: 2015 |
| Contact Details |
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