Home/Bug Tracking Software/Toybox vs UserbackUpdated on: April 19, 2024

Compare Toybox vs Userback

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84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Overview

Summary

Toybox allows you to report any bugs and gather feedback on your website. With this solution, you can collect feedback, export tasks to your existing tools, resolve issues, and turn any app or web page into an interactive workspace. Once you have signed up to Toybox for free, the solution will act as an extension of your existing app, allowing ideas, bugs, and feedback to be logged on your site. It also enables better and more effective communication between your team so you can build better quality software. Toybox gives you uninterrupted QA. With this solution, you don’t have to leave your site while you are doing QA. Instead, you can look at any interaction or page and not have to switch tabs when you want to log an issue. Users can leave comments directly on a web page, so they don’t get lost in a stream of emails in an email chain. ..show more

Userback lets users provide tools to their customers to collaborate and give feedback on all of the user's web projects from a single and centralized location. Users can add multiple projects along with their team members and accordingly manage them with project-based restrictions. It is also possible for users to integrate Userback into their client's project management workflow tool and give clients the tools to turn feedback into actionable tasks. Insights into the performance of web projects or client campaigns are available in real-time. The collected feedback can also contain screenshots and edits for better depiction of the issue. Feedback management is possible too, via tagging, categorizing, and filtering. The tool integrates with several bug tracking software and project management tools to initiate relevant processes triggered by actionable feedback. The integrations include Slack, Microsoft Teams, Jira, Trello, Asana, Gitlab, Basecamp, WordPress, and more. ..show more

Features

Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.

Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.

Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project

Filtering To match the instances against a set of search criteria.

Issue Tracking Helps to manage and maintain issue logs and its activity

Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.

Reports Comes with reporting capabilities and features custom pre-built reports

Role Management Helps regulate access to systems, based on individual roles

Storage and Retrieval Helps to store, retrieve (search) and organize bug information

Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Sunnyvale, California

Brisbane, Queensland

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Starter
$25 /Month

For small teams & freelancers who need the Toybox essentials.

Features

  • 1 Member
  • Unlimited Projects
  • 5 Guests
  • Export to Trello & Slack
Team
$49 /Month

For those looking to streamline QA for their teammates and clients.

Features

  • Includes features of Starter plan, plus
  • 5 Members
  • 25 Guests
  • Export to Jira, Asana, Zapier & more
  • @mentions
Business
$149 /Month

For businesses and agencies ready to make Toybox the hub for website feedback.

Features

  • Includes features of Team plan, plus
  • 10 Members
  • Unlimited Guests
  • API & Webhook Access
  • Priority Support
Enterprise
Custom

For teams larger than 10 members

Features

  • Unlimited Members
  • Premium Support
  • Custom Legal Terms
View Price Page
Solo
$19 /Month

Features

  • 2 Users
  • 1 Project
  • Unlimited Reporters
  • Feedback Widget
  • Browser Extension
  • Video Feedback
  • Team Collaboration
  • Notifications
Startup
$79 /Month

Features

  • 10 Users
  • Unlimited Projects
  • Includes features of Solo plan, plus
  • Feedback Portal
  • Session Replay (see Addons)
  • Workflow Customization
  • Advanced Widgets
  • Project Access
  • Integrations
Company
$159 /Month

Features

  • 15 Users
  • Unlimited Projects
  • Includes features of Startup plan, plus
  • Developer Tools
  • JavaScript API
  • User Identification
  • Branding
  • Export Data
Premium
$289 /Month

Features

  • 25 Users
  • Unlimited Projects
  • Includes features of Company plan, plus
  • Webhooks
  • Remove Powered By Logo
  • Invoice Payment
  • Implementation Support
View Price Page

SCREENSHOTS

Toybox Screenshots
View 2 screenshot(s)
Userback Screenshots
View 8 screenshot(s)

INTEGRATIONS

  • GitHub
  • Trello
  • Asana
  • Slack
  • Zapier
  • Teamwork
  • Jira
  • WordPress
  • monday.com
  • Asana
  • Slack
  • ClickUp
  • Campaign Monitor
  • MailChimp
  • Teamwork
  • Drift
  • Basecamp
  • Trello
  • GitHub
  • GitLab
  • Wrike
  • Linear
  • Shopify
  • Notion
  • Jira

ALTERNATIVES

Top alternatives to Toybox

Contest Rebel
Contest Rebel
T Sheets
T Sheets
Sentry
Sentry
Usersnap
Usersnap
Bugsnag
Bugsnag

Top alternatives to Userback

Usersnap
Usersnap
Sentry
Sentry
Bugsnag
Bugsnag
Instabug
Instabug
Honeycomb
Honeycomb