|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
|
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
|
Sponsored
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more GoTo Resolve
Visit Website
|
Description | Upscope web-based remote access tool comes with multiple suitable remote control and support facilities as well. This software comes with many diagnostic tools to help early detection of issues that might otherwise interfere with the remote access functionalities. No extra installation is necessary to do for ensuring screen sharing with users of remotely located computers or devices. This software can be seamlessly integrated with Intercom and your present phone system. Users can highlight the spaces where the other person using a system at a remote location needs to click on. Upscope software features seamless remote control capabilities. Read more | Crystal is an efficient work management software, helping companies to streamline their work by organising employees, their roles and documents, alike. The software makes it easy for admins to build organisational maps from scratch or work over pre-designed templates as per convenience. It includes a dedicated dashboard that summarises how an individual team is working, by depicting live data that helps the members to make better decisions. Crystal enables companies to monitor all minute work-related details on the go, such as leaders and contributors related to a particular project, latest updates and where to find essential documents. In addition, the software also provides users with adequate information about the real-time changes in their team like the latest marketing campaign, creation of new projects and related activities. Furthermore, the software allows real-time integrations with a plethora of external platforms and tools like Zapier, Google Drive, Slack and more. Read more | GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. Read more |
Pricing Options |
|
|
|
SW Score & Breakdown |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
5 Features
|
2 Features
|
7 Features
|
Common Features for All |
Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
|
Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
|
Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
|
Organization Types Supported |
|
|
|
Platforms Supported |
|
|
|
Modes of Support |
|
|
|
API Support |
|
|
|
User Rating |
|
Not Available
|
|
Ratings Distribution |
|
Not Available
|
|
Review Summary |
Not Available
|
Not Available
|
Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries. |
Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Basic $15.00 $18.00 per user / month Startup $19.00 $23.00 per user / month Business $30.00 $36.00 per user / month Enterprise Custom |
Solo Free Team Others |
Service Desk $39.00 $49.00 per month GoToAssist $55.00 $69.00 per user / month |
View Detailed Pricing
|
View Detailed Pricing
|
View Detailed Pricing
|
|
Monitask
4.8 Based on 101 Ratings |
||
Screenshots |
+ 1 More
|
+ 5 More
|
Not Available |
Videos | Not Available |
+ 3 More
|
Company Details | Located in: London, United Kingdom - W1F 8BH | Located in: Paris, France | Located in: Boston, Massachusetts |
Contact Details |
+44 20 3778 0432 https://upscope.io/ |
Not available https://www.crystal.work/ |
1 855 263 2838 https://www.goto.com/it-management/resolve |
Social Media Handles |
|
Not available |
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.