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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Lightspeed Retail |
| Description | TouchBistro is a comprehensive restaurant management platform that helps restaurants to manage their daily operations, increase sales and delight guests. This point of sale (POS) platform is fast, reliable and easy to use. Brands can choose from a wide range of add-on products to expand their core POS. It helps in the reservation process by managing capacity, simplifying bookings and making every guest feel special. Customers can order food online for take out, which would be delivered directly from the users’ restaurant. TouchBistro does not charge any commission for these orders. Restaurants can boost their brand awareness and increase sales by designing, ordering and selling physical and digital gift cards. The platform includes a loyalty program that helps users to convert first-time guests into regular customers and regular ones into promoters. It also provides 24/7 customer support to help them in any situation, any time. Read more | Sapaad is a cloud-based Point-of-sale and delivery management system for restaurants. It allows owners to have greater control and visibility over all aspects of their business, like sales trends or staff performance. The platform is scalable to suit the needs of small cafes and multi-chain restaurants, whether online or dine-in. It takes care of the entire setup, from sign-up to taking orders. This cloud-based system eliminates the need for expensive servers or IT contracts. The Offline Mode uses the latest web technologies to keep restaurants functioning even without the internet. Sapaad is compatible with all devices, so owners don’t need to invest in proprietary hardware. Restaurant owners can manage their back-office and inventory through features like recipe management, food costing, and inventory reporting. They can also control their CRM and Home Deliveries by boosting customer engagement, providing delivery assistants, simplifying phone orders, and easily tracking deliveries. Some useful features include a kitchen display system, integration with 3rd party partners, and food ordering platforms. Sapaad integrates with leading online food delivery partners, including GrabFood, Deliveroo, Foodpanda, Zomato, Talabat, Uber Eats, and Logistics/Delivery Partner Lalamove, Quiqup, Lyve, and more. Read more | Helcim makes debit and credit card processing for your business. The Helcim Card Reader is EMV and NFC enabled and get real-time transaction data to improve customer experience. Collect funds directly from customers' bank accounts for better cash flow and revenue predictability for business. Read more | Lightspeed Retail is a POS software that offers advanced eCom solutions, omnichannel loyalty and contactless payments. With one click and one platform, Lightspeed Retail can sync the physical inventory across all locations to the eCom store. This POS software further improves a company’s stock from every location and organises the shipments from its eCom back office. A company can easily set up its eCom store with Lightspeed Retail’s mobile-responsive and customisable templates backed by quick inventory sync. Furthermore, the automatic confirmation and reminder emails of this software reduce no-shows. Lightspeed Retail also helps businesses to reach out to the nearby stores searching for products online with Google local inventory ads. One can even leverage ad campaign results to stay on top of changing customer tastes by using this POS software. Lightspeed retail further provides omnichannel gift card management services that help customers to purchase and redeem the same gifts in-store and online. Furthermore, this software is a fully integrated way to discover workflows more efficiently than ever. Read more |
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| SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 2 Highly Rated # 5 Fastest Growing | # 20 Most Popular |
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# 7 Highly Rated # 3 Fastest Growing |
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| User Sentiments |
Ease of Use, Excellent Customer Support, Extensive Reporting Features, Mobile Ordering System Crashes, Credit Card Processing Issues, Lack of System Customisation, Online Ordering System Issues |
Ease of use, Cloud-based System, Excellent Customer Support, Comprehensive Restaurant Management Limited Third-Party Integrations, Touch Screen Sensitivity, Limited Inventory Management Features, Lack of Floor Plan Creation |
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Easy to Use Interface, Extensive Integrations, Robust Inventory Management, Excellent Customer Service Occasional System Crashes, E-commerce Platform Limitations, Complicated Discount Functionality, Limited Offline Functionality |
| Review Summary |
TouchBistro is generally well-received by users, earning praise for its ease of use, comprehensive features, and strong customer support. Reviewers highlight the intuitive interface, user-friendly design, and efficient training materials as key strengths. The system's ability to streamline operations, improve efficiency, and enhance customer satisfaction is also frequently mentioned. Additionally, users appreciate the robust reporting and analytics capabilities that provide valuable insights into sales, inventory, and employee performance. However, some users have pointed out areas for improvement, such as occasional technical glitches and limitations in customization options. Overall, TouchBistro is considered a reliable and user-friendly POS system that effectively meets the needs of various types of restaurants and bars. |
Overall, users appreciate Sapaad's intuitive interface, customizable dashboards, and robust reporting capabilities. They find it easy to use and highly configurable, allowing them to tailor it to their specific needs. The platform's ability to integrate with various systems and automate processes is also praised. However, some users have reported occasional glitches and slowdowns, particularly during peak usage times. Additionally, the pricing structure has been a concern for some, as it can be perceived as expensive for small businesses or those with limited budgets. |
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Reviews for Lightspeed Retail are largely positive, praising its ease of use, comprehensive features, and helpful customer support. Users appreciate the intuitive interface and smooth onboarding process. Additionally, its inventory management, reporting, and customer relationship management capabilities are highly regarded. Lightspeed Retail's ability to integrate with other software and its mobile accessibility are also seen as major advantages. However, some users have reported occasional glitches and slow performance during busy periods. Overall, Lightspeed Retail is considered a reliable and user-friendly POS system that meets the needs of various retail businesses. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
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Annual Plans
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TouchBistro $69.00 $69.00 per month |
Sapaad $53.99 $58.99 per month |
In-Person Others Keyed and Online Others |
Basic $89.00 $109.00 per month Core $149.00 $179.00 per month Plus $289.00 $339.00 per month |
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| Company Details | Located in: New York, New York Founded in: 2011 | Located in: Singapore, Singapore Founded in: 2015 | Located in: Calgary, Alberta Founded in: 2006 | Located in: Montreal, Canada |
| Contact Details |
+1 888-342-0131 https://www.touchbistro.com/ |
Not available https://www.sapaad.com/ |
+1 (877) 643-5246 https://www.helcim.com/ |
+1 514-907-1801 https://www.lightspeedhq.com/pos/retail/ |
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