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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Zoho Assist |
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
SuperOps RMM |
| Description | TeamViewer solutions are now smarter with AI, offering fast and reliable support to track issues, identify trends, and resolve problems before they impact users. With AI-powered features, users can proactively address issues, ensuring seamless IT support on a secure-by-design platform. Troubleshoot customer machinery remotely in seconds using Smart Service, or rely on TeamViewer’s secure remote connectivity to solve problems quickly and efficiently. As the world’s largest and fastest remote connection network, TeamViewer provides everything required to manage computers, servers, and devices from anywhere. It’s the ultimate enterprise remote support tool, offering industrial-grade remote control, desktop sharing, online meetings, network monitoring, malware protection, and secure file transfers. Whether for IT professionals or businesses, TeamViewer ensures unmatched reliability and security in remote support, making it the only tool to stay connected and in control. Read more | ScreenConnect (formerly ConnectWise Control) is the ultimate remote support and access solution for IT teams, enabling fast, secure, and stress-free problem-solving. With instant access to any device, technicians can troubleshoot issues remotely, eliminating the need for on-site installation and saving time while boosting productivity. The shared toolbox streamlines teamwork by letting users upload and run tools as administrators during sessions, enhancing efficiency and collaboration. Advanced features like privileged access management (PAM) ensure data stays secure, granting admin access without sharing sensitive passwords. Detailed access logs provide peace of mind, keeping businesses compliant with regulatory standards and cyber insurance requirements. Customizable extensions simplify workflows, reduce costs, and even allow businesses to share innovations on the ConnectWise Marketplace. Whether it’s resolving IT issues, transferring files securely, or managing systems behind the scenes, ScreenConnect turns complex tasks into seamless solutions. It’s a reliable partner for IT professionals, empowering them to focus on what matters, keeping users and systems running smoothly. Read more | Zoho Assist is a web-based remote access software designed to provide seamless remote support and facilitate screen sharing. Compatible with both Android and iOS, it simplifies the management of unmanaged systems. Users can transfer files of up to 100GB between computers and devices across various networks. Real-time collaboration is made effortless, enabling virtual meetings and training sessions with ease. Zoho Assist also features remote rebooting and reconnecting capabilities, allowing users to enjoy unattended remote access with just a click. Additionally, it offers the ability to remotely control power options such as restart, shutdown, log off, and hibernate. Plus, its firewall-friendly design ensures smooth operation. Read more | SuperOps RMM is the perfect monitoring tool for IT environments, empowering professionals to stay in-the-know and take control of their client’s assets. With the automatic scanning feature provided by the discovery agent, users can easily monitor inventory across clients. This includes tracking custom fields to ensure all asset details, history, files, documents, and associated tickets are up-to-date. Designed to facilitate collaboration and automation, SuperOps RMM allows users to create customized tasks with real-time alerts and notifications on incidents. With spammable workflows, users can save time while still ensuring their clients’ assets are secure and up-to-date. Whether its a small or medium-scale business, SuperOps RMM is the perfect fit for monitoring IT environment and helping to ensure optimal results. Enjoy the convenience of easy tracking and collaboration, as well as the peace-of-mind that comes with real-time alerts and secure asset management. Make the most of IT environment with SuperOps RMM. Read more |
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| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 2 Most Worthy # 1 Fastest Growing | # 2 Fastest Growing # 2 Most Popular | # 4 Fastest Growing # 3 Most Searched |
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Ease of Use, Fast and Reliable Connection, Excellent Customer Service, Free for Personal Use Complex New User Interface, Falsely Flagged as Commercial Use, Occasional Connection Issues, Slow File Transfer Speeds |
Fast and Reliable Connections, Ease of Use, Affordable Pricing, Cross-Platform Compatibility Technical Support Issues, Inconsistent Mobile Experience, Limited Linux Support, Frequent Software Updates |
Affordable Pricing, Ease of Use, Cross-Platform Compatibility, Extensive Integrations Occasional Performance Issues, Unreliable Wake-on-LAN Functionality, Limited Mobile Device Support, Confusing Multi-Monitor Navigation |
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| Review Summary |
TeamViewer is generally well-received by users for its remote access and support capabilities, receiving positive feedback for its ease of use, cross-platform compatibility, and reliable performance. The software is lauded for its user-friendly interface, making it accessible to users of varying technical expertise. Additionally, users appreciate the range of features offered, including screen sharing, file transfer, and remote control, which enhance collaboration and troubleshooting processes. However, some users have reported occasional connectivity issues and concerns regarding the cost of certain features. Overall, TeamViewer is considered a dependable and effective solution for remote access and support, with a user-friendly interface and a comprehensive set of features. |
Overall, users praise ConnectWise Control's remote access capabilities, ease of use, and reliable performance. However, some users have expressed concerns about occasional connection issues, limited customization options, and the pricing structure. Despite these drawbacks, ConnectWise Control is generally well-received for its ability to facilitate seamless remote desktop control, file transfer, and screen sharing, making it a solid choice for businesses seeking a remote access solution. |
Reviewers applaud Zoho Assist's user-friendly interface, describing it as intuitive and easy to navigate. They find its remote control features impressive, enabling seamless access and control of customer devices. Additionally, Zoho Assist's ability to transfer files and share screens earns praise for enhancing collaboration. While some users appreciate its affordable pricing, others suggest improvements in documentation and customer support. Overall, Zoho Assist is recognized for its user-friendly interface, efficient remote control, and budget-friendly plans, making it a strong option for remote assistance needs. |
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| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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TeamViewer Remote Access $24.90 $24.90 per month TeamViewer Business (For Single Users) $50.90 $50.90 per month TeamViewer Premium $112.90 $112.90 per month TeamViewer Corporate $229.90 $229.90 per month TeamViewer Tensor Custom |
ScreenConnect Remote Access $33.00 $41.00 per month One $30.00 $30.00 per month Standard $45.00 $59.00 per month Premium $55.00 $69.00 per month |
Free Free Standard (Remote Support) $10.00 $12.00 per user / month Professional (Remote Support) $15.00 $18.00 per user / month Enterprise (Remote Support) $24.00 $28.00 per user / month Standard (Unattended Access) $10.00 $12.00 per user / month Professional (Unattended Access) $15.00 $18.00 per user / month |
Standard $79.00 $89.00 per user / month Pro $99.00 $119.00 per user / month Super $129.00 $149.00 per user / month |
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| Company Details | Located in: Göppingen, Germany Founded in: 2005 | Located in: Tampa, Florida | Located in: Pleasanton, CA Founded in: 1996 | Located in: Claymont, Delaware Founded in: 2020 |
| Contact Details |
+49 7161 305898581 https://www.teamviewer.com/en/products/teamviewer/ |
+1 800-671-6898 https://www.screenconnect.com/ |
+1 (888) 900-9646 https://www.zoho.com/assist/ |
+1 628-270-9924 https://superops.ai/rmm |
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