Talktroop vs Customer Thermometer Comparison

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Talktroop

Survey/ User Feedback Software

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Customer Thermometer

Survey/ User Feedback Software

4.6 12 user ratings

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Overview

Description

Talktroop is a platform for records and views complaints/feedback from your customers to optimize your business. The software stores all your customer responses in one place. The software integrates with an API to retrieve complaints/feedback. Small, Medium and Large companies make use of the software. Read more

Customer Thermometer is an interactive customer satisfaction survey app trusted by 10,000+ teams situated in different parts of the globe. Exclusive email-based survey management tools available within helps with an 80% increase in response rate and a significant reduction in customer-specific churn rate at the same time. Companies like Hindustan Uniliver, Total, Adobe, BBC worldwide, Loreal and NHS use Customer Thermometer to get their business management tasks streamlined across multiple platforms on the go. A 2-minute survey module is made available by the application, which can be used to streamline different survey types like net promoter score surveys, connectwise satisfaction surveys, Salesforce satisfaction surveys, Outlook signature surveys, Zendesk satisfaction surveys, Slack integration surveys, Gmail signature surveys, guest satisfaction surveys, table surveys and more. Further, data stored within the Customer Thermometer application is absolutely secure, protected under GDPR requirements. Thus eliminating out unnecessary security leaks and data thefts. Read more

Pricing Options

Free Trial Not Available
Starts at $6.99. Offers Free-forever plan.

Free Trial Not Available
Starts at $29.0. Offers Custom plan.

SW Score & Breakdown

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

67%
Reviews

60%
Momentum

60%
Popularity

60%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%
Reviews

78%
Momentum

63%
Popularity

82%

Features

Total Features	2 Features	9 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 6 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	Not Available	4.6/5 12 user ratings
Ratings Distribution	Not Available	Excellent 77.8% Very Good 7.4% Average 11.1% Poor 0% Terrible 3.7%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $6.99. Offers Free-forever plan.	Free Trial Not Available Starts at $29.0. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Professional $6.99 $6.99 per month Enterprise $19.99 $19.99 per month	Runner $29.00 $29.00 per month Jumper $49.00 $49.00 per month Flyer $99.00 $99.00 per month Mach 1 $159.00 $159.00 per month Match 2 $259.00 $259.00 per month Match 3 $400.00 $400.00 per month Match 4 $700.00 $700.00 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	FeedbackCorner Freddy Feedback 5 Based on 4 Ratings Talktroop Vs Freddy Feedback Honestly Employee Engagement 4.4 Based on 7 Ratings UserFace Talktroop Vs UserFace GetFeedy	QuestionPro 4.6 Based on 1235 Ratings Customer Thermometer Vs QuestionPro SurveyMonkey 4.5 Based on 12172 Ratings Customer Thermometer Vs SurveyMonkey GetFeedback 4.6 Based on 336 Ratings Customer Thermometer Vs GetFeedback SmartSurvey 4.6 Based on 243 Ratings Customer Thermometer Vs SmartSurvey Snap Surveys 4.2 Based on 155 Ratings Customer Thermometer Vs Snap Surveys
	View All Talktroop Alternatives	View All Customer Thermometer Alternatives