Snap Surveys vs Customer Thermometer Comparison

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Snap Surveys

Survey/ User Feedback Software

4.2 133 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Customer Thermometer

Survey/ User Feedback Software

4.6 12 user ratings

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Overview

Description	Snap Surveys is an online survey management software that helps users create and design informative surveys, collect data and analyse results to extract necessary insights. With the purpose of transforming data into useful knowledge, Snap Survey comes loaded with a wide range of features and is trusted by top most companies located in different parts of the globe. This platform offers a plethora of advanced features that enable users to do more than just ask simple questions. Surveys generated with the same can be personalised in any language, including the right to left character-based languages. Snap Surveys lets users create surveys in any format (online or paper-based) and collect responses any time through an efficient automated response collector. Moreover, with powerful response analysis and reporting functionality, Snap Surveys produce engaging and dynamic reports of results that are easy to interpret and can be accessed offline as well. Read more	Customer Thermometer is an interactive customer satisfaction survey app trusted by 10,000+ teams situated in different parts of the globe. Exclusive email-based survey management tools available within helps with an 80% increase in response rate and a significant reduction in customer-specific churn rate at the same time. Companies like Hindustan Uniliver, Total, Adobe, BBC worldwide, Loreal and NHS use Customer Thermometer to get their business management tasks streamlined across multiple platforms on the go. A 2-minute survey module is made available by the application, which can be used to streamline different survey types like net promoter score surveys, connectwise satisfaction surveys, Salesforce satisfaction surveys, Outlook signature surveys, Zendesk satisfaction surveys, Slack integration surveys, Gmail signature surveys, guest satisfaction surveys, table surveys and more. Further, data stored within the Customer Thermometer application is absolutely secure, protected under GDPR requirements. Thus eliminating out unnecessary security leaks and data thefts. Read more
Pricing Options	Free Trial Not Available Snap Surveys Offers Custom plan.	Free Trial Not Available Starts at $29.0. Offers Custom plan.
SW Score & Breakdown	89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 95% Reviews 84% Momentum 60% Popularity 81%	85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 85% Reviews 78% Momentum 63% Popularity 82%
SaaSworthy Awards	# 4 Highly Rated # 13 Most Popular	Not Available

Features

Total Features	14 Features	9 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 11 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 6 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.2/5 133 user ratings	4.6/5 12 user ratings
Ratings Distribution	Excellent 54.8% Very Good 20% Average 20.6% Poor 0.6% Terrible 3.9%	Excellent 77.8% Very Good 7.4% Average 11.1% Poor 0% Terrible 3.7%
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Pricing

Pricing Options	Free Trial Not Available Snap Surveys Offers Custom plan.	Free Trial Not Available Starts at $29.0. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Snap XMP Others Snap Enterprise Custom	Runner $29.00 $29.00 per month Jumper $49.00 $49.00 per month Flyer $99.00 $99.00 per month Mach 1 $159.00 $159.00 per month Match 2 $259.00 $259.00 per month Match 3 $400.00 $400.00 per month Match 4 $700.00 $700.00 per month Enterprise Custom
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Alternatives

	SurveyMonkey 4.5 Based on 12172 Ratings Snap Surveys Vs SurveyMonkey QuestionPro 4.6 Based on 1235 Ratings Snap Surveys Vs QuestionPro SurveyMonkey Enterprise 4.6 Based on 276 Ratings Snap Surveys Vs SurveyMonkey Enterprise Key Survey Software 4.8 Based on 15 Ratings Snap Surveys Vs Key Survey Software KwikSurveys 4.3 Based on 16 Ratings Snap Surveys Vs KwikSurveys	QuestionPro 4.6 Based on 1235 Ratings Customer Thermometer Vs QuestionPro SurveyMonkey 4.5 Based on 12172 Ratings Customer Thermometer Vs SurveyMonkey GetFeedback 4.6 Based on 336 Ratings Customer Thermometer Vs GetFeedback SmartSurvey 4.6 Based on 243 Ratings Customer Thermometer Vs SmartSurvey Snap Surveys 4.2 Based on 155 Ratings Customer Thermometer Vs Snap Surveys
	View All Snap Surveys Alternatives	View All Customer Thermometer Alternatives