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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Sterling background and identity solutions help build a foundation of trust and safety for employees, customers, and partners around the world. Deep regional expertise, local service proficiency, and reliable global fulfillment capabilities. Tech-enabled services for simplified client and candidate experiences, robust integrations, and fast turnaround times. Read more | First Advantage is a platform used to perform pre-employment background checks and background screening for employees. The software offers a detailed view of a subject’s or a company’s background before making the hiring or investment decision to keep intellectual property and most sensitive data secure. First Advantage Case Management is a customizable workflow management and digital filing system. Read more |
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Quick Background Check Turnaround, Easy-to-Use Interface, Thorough Background Checks, Reliable Background Check Results Poor Customer Service Experience, Inaccurate Employment Verification, Delays in Background Check Completion, Non-Compliance with State Regulations |
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| Review Summary |
User reviews of Sterling Talent Solutions highlight both its strengths and weaknesses. While praised for its ease of use and generally accurate background checks, users often report slow turnaround times and inconsistent customer service. Some users find the platform's interface outdated and lacking in modern features. Recurring complaints focus on the lack of timely responses from customer support, particularly when issues arise, and a tendency for emails to land in spam folders, further hindering communication. Overall, Sterling is seen as a reliable solution for basic background checks, but users often express frustration with its inefficiencies and shortcomings in customer support. |
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AI-Generated from the text of User Reviews
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Sterling Talent Solutions Custom |
First Advantage Custom |
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| Company Details | Located in: New York, New York | Located in: Atlanta, GA Founded in: 2003 |
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Not available https://www.sterlingcheck.com/ |
+1 800-888-5773 https://fadv.com/ |
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