96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Missinglettr
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Description | Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. Read more | Talkwalker is an intuitive consumer intelligence acceleration platform suitable for industries like luxury, media, sports and entertainment, finance, consumer goods, automotive and mobility, professional services, hospitality and travel along with beauty and fashion. Companies also depend on the particular software with campaign strategy, trend analysis, brand management, competitive intelligence, customer experience and content marketing. Its intuitive product suite covers metrics like customer intelligence, social intelligence and market intelligence simultaneously. Talkwalker’s inbuilt metrics help with meaningful KPIs and performance improvements on the go. It covers departments like website traffic, consumer sentiments, readership, message pull-through rate and more. Also, businesses can streamline beautiful campaigns and monitor real-time performance on the go. Managers get to divide the audience base into segments and craft meaningful messages accordingly. With Talkwalker, finding out the best channels to promote business-centric messages and trending stories is quite a hassle-free task to indulge in. Read more | Later is a marketing platform for Instagram that enables users to plan and schedule their posts. It also offers analytics to let users draw insights from their data and act accordingly. Users can even bulk schedule their Instagram posts, create weekly time slots and schedule their posts using initiative drag and drop functionality with the calendar. An Instagram feed can be previewed before actually posting to see how exactly it will look post uploads and make changes accordingly. There are certain calendar views accessible as well, such as 'monthly' and 'weekly'. Users can even maintain an organized media library and keep all their photos, videos, and user-generated content at a central location, accessible on any device by the user's team. It is possible to add labels to media which can be searched for and filtered. They can also import their media via Dropbox and Google drive and make use of extensive analytics for insights. Read more | Missinglettr is a platform that automatically turns the blog posts of the user into engaging social media campaigns. The software helps its users to schedule engaging contents of an entire year in minutes, hence enabling users to drive more traffic to their blog. Users can update the templates used to create the content of their campaigns in order to reflect their writing style or local language. One can use the software to schedule templates by creating their own schedules based on the duration and post frequency. Missinglettr enables its users to optionally choose to have their campaigns reviewed by clients or anyone else they want to invite. The software enables its users to repurpose their social campaigns by having their blog posts re-published on Medium. Users can shorten the URL of their campaigns with goo.gl, bir.ly, PixelMe, replug or Short.CM. One can customize their campaign images and take control of their social brand presence and stand out in the competitive market. Read more |
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SW Score & Breakdown |
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 12 Highly Rated # 9 Most Popular |
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# 3 Most Worthy # 2 Highly Rated |
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User Sentiments |
Comprehensive Social Media Management Capabilities, Robust Reporting and Analytics, Effective Customer Service Management, Streamlined Content Scheduling and Publishing Steep Learning Curve, Occasional Software Glitches and Bugs, Limited Mobile App Functionality, Inconsistent Data Accuracy in Reporting |
Robust Reporting & Analytics, User Friendly Interface, Excellent Customer Support, Advanced Customization Options Inaccurate Sentiment Analysis, Limited Social Media Data Coverage, Slow Platform Performance, Steep Learning Curve |
User-Friendly Interface, Visual Content Scheduling, Comprehensive Instagram Analytics, Linkin.bio Feature Limited Functionality on Free Plan, Inconsistent Auto-Publishing, Limited Customer Support Accessibility, Lack of LinkedIn Integration |
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Review Summary |
Sprinklr garners praise for its robust social media management capabilities, including comprehensive publishing and scheduling tools, in-depth analytics, and effective campaign management. It is lauded for its user-friendly interface, customizable dashboards, and efficient collaboration features. Additionally, Sprinklr's customer support is highly regarded for its responsiveness and expertise. However, some users have expressed concerns about the complexity of certain features and have suggested improvements in reporting capabilities and pricing transparency. Overall, reviewers acknowledge Sprinklr's strengths in social media management but suggest room for improvement in specific areas. |
Overall, Talkwalker is highly praised for its user-friendly interface, robust data analysis capabilities, and excellent customer support. Users appreciate its intuitive dashboard for monitoring brand performance, comprehensive reports for in-depth insights, and real-time alerts for timely response to online conversations. The platform's ability to track competitors, identify influencers, and measure campaign effectiveness is also well-received. However, some users have expressed concerns about the occasional glitches and limited customization options, suggesting room for improvement in stability and flexibility. |
Users praise Later's ease of use, time-saving features, and comprehensive analytics. They appreciate the user-friendly interface, drag-and-drop functionality, and ability to schedule posts in advance. The visual content calendar and post preview features are also well-received. Additionally, users commend Later's customer support, finding them responsive and helpful. However, some users have experienced occasional technical glitches and have expressed a desire for more advanced features such as A/B testing and more detailed analytics. |
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Advanced (Self-service only) $299.00 $299.00 per user / month Enterprise Custom |
Listening $9,000.00 $9,000.00 per year Analytics Custom Research Custom |
Starter $15.00 $18.00 per month Growth $33.33 $40.00 per month Advanced $66.67 $80.00 per month Scale 15 $200.00 $200.00 per month Scale 30 $400.00 $400.00 per month |
Free Free Solo $7.00 $9.00 per month Pro $32.00 $39.00 per month Agency $147.00 $147.00 per month Enterprise Custom |
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View Detailed Pricing
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Qualtrics Customer Experience
4.6 Based on 648 Ratings |
TrueSocialMetrics
3 Based on 1 Ratings |
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Company Details | Located in: New York, New York Founded in: 2009 | Located in: San Francisco, California Founded in: 2009 | Located in: Vancouver, Canada Founded in: 2014 | Located in: Hampshire, England Founded in: 2015 |
Contact Details |
+1 917-933-7800 https://www.sprinklr.com/ |
+ 1 415 805 7240 https://www.talkwalker.com/ |
Not available https://later.com/ |
Not available https://missinglettr.com/ |
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