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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SolarWinds RMM logo
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Nagios XI logo
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zabbix logo
Network Monitoring Software

4.2 482 user ratings

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Overview

Description SolarWinds RMM is a remote management software, which assist in monitoring network operational tasks through the use of probes and monitors.The software facilitates proper network infrastructure management and control.It offers excellent IT security, manages antivirus and ensures complete web protection.You can monitor network performance on a near real-time basis across several devices and platforms. SolarWinds RMM provides support for multiple types of devices, like virtual machines, network devices, workstations, servers, Internet of Things (IoT) and mobile devices.With the help of this software, you can also enjoy hybrid cloud backup and fast recovery. It helps avoiding IT issues. Read more Nagios XI is claimed to be the most trusted open source network monitoring software available in the market.The software truly comes equipped with a myriad of network monitoring features that include resource management, server monitoring, SLA monitoring, uptime monitoring, internet usage monitoring, bandwidth monitoring IP address monitoring and offers web traffic reporting etc.It also offers baseline manager, real time analytics and diagnostic tools.You can smartly and easily monitor all your network equipment such as routers, switches, servers etc.Tracking traffic on the network at anytime also becomes easier.It comes with an intuitive interface and is customizable too. Read more Zabbix is a network monitoring software that allows real-time network performance monitoring and management.You can monitor internet usage, bandwidth, IP address, uptime, server etc.The software comes designed with real time analytics, diagnostic tools and web traffic reporting.It helps in resource management as well.The platform is highly scalable. Zabbix Monitoring Solution notifies you if the power supply is critical, device temperature is excessively high/low, low free disk space etc.The tool is optimized for better performance and allows 3rd party software integration. It further includes features like security authentication, templating, autodiscovery etc. Read more Prometheus is a metrics-based monitoring system that is designed to track an organisation's overall health, performance and behaviour. It gathers, organises and stores real-time metrics besides delivering intuitive alerts in no time. The software uses dimensional data modelling, flexible query language, modern alerting techniques and an effective time-series database to provide elegant monitoring solutions. With a cleverly designed interface and futuristic features, Prometheus delivers excellent insights derived from a variety of metrics. By implementing a highly dimensional data tool and key-value pairs, it converts data into meaningful insights. This efficient monitoring solution enables users to slice and dice collected time series data through PromQL and generate informative graphs, tables, and alerts as per convenience. Prometheus also comes loaded with a variety of sophisticated templates facilitating seamless data visualisation and integrated Grafana functionality. Furthermore, it provides an efficient storage facility for time series besides working on a simple yet reliable server. The platform’s alerting approach is rooted in PromQL and is flexibly designed. Lastly, this open-source software is completely community-driven and highly secure as well. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    71%
  • Momentum
    60%
  • Popularity
    83%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    80%
  • Momentum
    64%
  • Popularity
    88%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    97%
  • Momentum
    64%
  • Popularity
    93%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available
  • Available
  • NA

Reviews & Ratings

User Rating
4.5/5 133 user ratings
4.5/5 48 user ratings
4.2/5 482 user ratings
4.6/5 75 user ratings
Rating Distribution
  • Excellent

    57.9%
  • Very Good

    34.6%
  • Average

    4.5%
  • Poor

    2.3%
  • Terrible

    0.8%
  • Excellent

    58.3%
  • Very Good

    37.5%
  • Average

    2.1%
  • Poor

    2.1%
  • Terrible

    0%
  • Excellent

    36.5%
  • Very Good

    51.7%
  • Average

    8.3%
  • Poor

    3.3%
  • Terrible

    0.2%
  • Excellent

    64%
  • Very Good

    29.3%
  • Average

    6.7%
  • Poor

    0%
  • Terrible

    0%
User Sentiments

    Comprehensive Remote Monitoring Capabilities, Robust Automation Features, User-Friendly Interface, Excellent Customer Support

    Occasional Patch Management Issues, Slow User Interface, Dated User Interface, Limited Third-Party Application Integration

    Not Available

    Customizable Monitoring, Comprehensive Monitoring Capabilities, Open Source, Real-Time Alerting

    Steep Learning Curve, Outdated User Interface, Complicated Setup Process, Limited Reporting Functionality

    Easy to Install and Configure, Extensive Integrations, Customizable Metrics, Efficient Monitoring

    Complex Query Language (PromQL), Limited Built-in Visualization, Steep Learning Curve, Lack of Detailed Documentation

Review Summary

Users applaud SolarWinds RMM for its comprehensive monitoring capabilities, praising its customizable dashboards, extensive alerts and reporting features, and the ability to monitor a wide range of devices and systems. Reviewers appreciate its seamless integration with other SolarWinds products, enabling centralized management. However, some users express concerns about occasional performance issues, a steep learning curve, and the need for continuous monitoring to ensure optimal performance. Overall, many reviewers find SolarWinds RMM a powerful and versatile RMM solution with robust features, but its complexity may require dedicated resources and expertise to fully utilize its potential.

Not Available

Overall, users find the software easy to use, praising its intuitive interface, user-friendly dashboards, and customizable features. It is lauded for its comprehensive monitoring capabilities, including network monitoring, server monitoring, and application monitoring, with users appreciating its ability to detect and alert on issues promptly. However, some users have reported occasional bugs and performance issues, and a few have expressed concerns about the complexity of the software and the need for specialized skills for full utilization.

Users praise Prometheus for its robust monitoring capabilities, highlighting its user-friendly interface, extensive metrics library, and flexible alerting system. They appreciate its ability to collect and visualize data from diverse sources, enabling comprehensive monitoring of IT infrastructure and applications. Additionally, users commend Prometheus's open-source nature, strong community support, and active development, ensuring continuous improvements and feature enhancements. While some users mention occasional performance issues or a learning curve for new users, the overall sentiment is overwhelmingly positive, reflecting Prometheus's effectiveness as a monitoring solution.

  Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

SolarWinds Remote Monitoring and Management Custom

Free Free

Standard Others

Enterprise Others

Sitewide Custom

Zabbix Free

Prometheus Custom

 
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Screenshots & Videos

Screenshots SolarWinds MSP Remote Monitoring & Management Demo - N-central Active Issues View
+ 11 More
screenshots
+ 9 More
Zabbix screenshot: Custom_screens2
+ 3 More
Europace Grafana
+ 3 More
Videos Video Thumbnail Video Thumbnail Video Thumbnail Not Available

Vendor information

Company Details Located in: Austin, TX Located in: Saint Paul, MN Located in: Riga, Latvia

Not available

Contact Details

+61 (0)2 8412 4905

https://www.solarwindsmsp.com/products/rmm

1-888-624-4671

https://www.nagios.com/products/nagios-xi/

+371 6778-4742

https://www.zabbix.com/network_monitoring

Not available

https://prometheus.io/

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