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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. Read more | Social Throb is a brand reputation management tool used by marketing agencies, companies and startups. It enables them to get online mentions instantly from 20+ social media platforms, 100,000+, messages and emails. The tool’s Natural Language Processing allows users to collate, segment and analyze the sentiments into neutral, positive and negative according to their needs. It is also capable of analyzing the sentiments with precise keywords, sources, geographic locations and more. Social Throb provides companies with 360-degree insights for launching new products and finding new customers. Moreover, the tool comes with an interactive dashboard that showcases top influencers, social insights, demographic analysis and geographic locations in a seamless way. Consequently, users can track social mentions that are against their competition. By allowing team members to work together, Social Throb helps users to share topics, reports and alerts before their content gets viral. They can also filter the content by timeframe or other specifications. Social Throb even makes it easier for companies to engage with influencers and customers. Read more |
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SW Score & Breakdown |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 1 Most Worthy # 1 Fastest Growing |
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Total Features |
7 Features
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7 Features
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Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Birdeye is a popular customer experience management platform that helps businesses collect, analyze, and respond to customer feedback. Reviewers praise Birdeye's ease of use, comprehensive features, and excellent customer support. They note that Birdeye helps them gather customer feedback from multiple channels, track customer sentiment, and identify areas for improvement. Additionally, Birdeye's reporting and analytics capabilities are seen as valuable for understanding customer feedback and making data-driven decisions. However, some reviewers mention that Birdeye can be expensive and that its reporting capabilities could be improved. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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BirdEye Custom |
Silver $99.00 $99.00 per month Gold $499.00 $499.00 per month Platinum $699.00 $699.00 per month Custom Plan Custom Managed Service $1,999.00 $1,999.00 per month |
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View Detailed Pricing
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Screenshots |
+ 7 More
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Videos |
+ 2 More
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+ 1 More
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Company Details | Located in: California, United States | Located in: Birmignham, United Kingdom Founded in: 2017 |
Contact Details |
1-800-561-3357 https://birdeye.com/ |
+44 (0) 3333 010156 http://www.socialthrob.com/?ref=betalist |
Social Media Handles |
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